Rated 4.2 out of 5 by 237
Rated 5.0 out of 5.0 by Happy College Mom Excellent Customer Service
This hotel was easy access off I-95, I stayed here while my daughter and I attended her college orientation at UNC-Pembroke. The hotel was great, great location and close to everything I needed for my stay. Hotel staff was EXCELLENT, Tawana at the front desk was Awesome!!!!
July 30, 2015
Rated 3.0 out of 5.0 by Pepper20 Comfortable bed, noisy air conditioner
While the room was clean and bed comfortable the compressor on both the air conditioner and refrigerator was noisy. I am a very sound sleeper so the noise had to be quite annoying for me to be kept awake.
July 27, 2015
Rated 4.0 out of 5.0 by H&A720 Nice place
Nice place to go nothing wrong with it. Very friendly people
July 26, 2015
Rated 3.0 out of 5.0 by Willv Not the same
We have always stayed here en route from Maryland to Florida or vice versa and found the staff friendly and the room in good shape. This time I used points. On check-in when I asked for my breakfast voucher for the in-house Denny's the desk clerk said you don't get that when you stay on points and we don't give those out anyway. I told him that two weeks before I got one and he said, you must have paid extra (no). I mentioned that the voucher is one reason I stay there and that the fact they don't have free breakfast makes them otherwise noncompetitive with other places. He said something to the effect that that was not something he could do anything about. I suggested he mention it to management and he didn't really respond to that.
The cold water was also very warm but weirdly after I showered the next morning it went back to normal. I mentioned it to the morning desk clerk on checkout and she said she would have someone look at it. She, unlike the guy the night before, was very considerate .
July 17, 2015
Rated 5.0 out of 5.0 by vediac Great Stay!!!
Love love staying at Holiday Inn Lumberton!!! Thank you for the great customer service!!!
July 16, 2015
Rated 5.0 out of 5.0 by Puddleglum En Route Home
After a full day of driving I-95, the overnight stay at the Lumberton Holiday Inn was comfortable and pleasant. Nearby restaurant was good.
July 16, 2015
Rated 2.0 out of 5.0 by LadyBug117 Below average for Holiday Inn
Below average stay on I-95's busy route to Florida. Hotel is older but has made some attempts at renovations. No complimentary coffee. Had to change room 3 times — first, room was not what I reserved online; second room, bed/sheets was not clean; third room, lipstick on towels.
July 11, 2015
Rated 4.0 out of 5.0 by ChiefJJ Recommend to others,...but
Front desk personnel were outstanding. Room needed dusting. Bathroom floor should have been cleaner. Sticky residue on tables; carpet was dirty. Coffee service in room lacked sugar, sweetener, and creamer. Why? We have stayed here in the past, property has gone downhill since our last stay in December 2014.
July 10, 2015