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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 993 reviews
87%
Recommend This Property

Ratings Breakdown

993reviews

  • 5 Stars
    604
  • 4 Stars
    217
  • 3 Stars
    100
  • 2 Stars
    37
  • 1 Stars
    35

Great option for the area

By

December 02, 2019

club

Clean. Well lit. Good clean bar and Denny’s. Denny’s staff always super nice and probably best Denny’s food

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Needs updating

By

December 02, 2019

Hotel in serious need of upgrading to current expectations of Holiday Inn

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Convenient

By

November 29, 2019

Close to Interstate, clean rooms. Danny’s attached to hotel, Also, there is a bar with full kitchen that opens at 5 pm.

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Clean, comfortable and superb service.

By

November 26, 2019

platinumelite

Just a great facility. I would recommend this place to everyone.

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Recommended!!

By

November 25, 2019

Nice clean rooms with very comfortable beds. They have a Dennys and a lounge connected to the hotel. The food was good and employees were super nice.

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One of the Worst Holiday Inns I Ever Experienced

By

November 24, 2019

club

I've been an IGH member for 18 years and during that time frame I almost always enjoyed my stays at Holiday Inns around the country. In those 18 years, I only had 2 negative experiences, and this last one in Lumberton, NC was one of those two.

Throughout the past 18 years there was always one constant I could count on at every Holiday Inn, outstanding customer service. Unfortunately, that was NOT true in Lumberton, NC.

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No Complaints Here

By

November 24, 2019

club

Decent hotel with no bad surprises. It would be nice if breakfast was included. There is a Denny’s in the lobby though.

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Great service

By

November 22, 2019

club

Everything was amazing the night I stayed . I showed up with nowhere to stay and I found this hotel . The lady at the front helped me out with needing to see my company truck from my window .

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Nice stay

By

November 20, 2019

We came to visit family, and enjoyed the stay. The hotel is right off of 95 and that was great.

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Great service!!

By

November 18, 2019

club

10 out of 10. Easy checkin and checkout. Great food close to hotel and easy access to I-95

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Not very clean

By

November 18, 2019

I stay at a lot of IHG and this one is not up to the standards of IHG I think and did not like the check out I travel all over the world and I stay at IHG about every week I needed to check out late and it was 45 min later than the hotel aloud but had plenty of rooms and the manager would not let me and charged for another stay even though I had to leave they were not very understanding and I had already been there for 3 days kind of made me mad but that night I left went to another IHG and it was wonderful so will never go back to this hotel for that reason

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A great Welcome

By

November 13, 2019

When I checked in the staff really made me feel like they were glad I was there. The entire overall stay was outstanding.

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