Rated 3.0 out of 5.0 by Vannboy Fairly good hotel in excellent position
A tidy, clean hotel in a very good location. Staff excellent and very helpful. Beds too hard - uncomfortably so, but shower very good. Lifts slow/inefficient. Breakfast a little average for a supposed 4* hotel, but palatable.
May 20, 2013
Rated 4.0 out of 5.0 by Robert58 Brilliant Rooms
I have stayed in many Holiday Inns around the world, and this one is certainly among the top 3 for the comfort and size of the room, the bed was excellent. The only thing that I found disappointing was the TV, as it got stuck on the menu and the remote would not work correctly. I will most definitely stay here again.
May 19, 2013
Rated 5.0 out of 5.0 by Tdxi124 What a difference a week makes!
Returned due to Sir Alex Ferguson retiring and having to attend Old Trafford, so despite previous experience decided to give the hotel another go and glad I did! Polar opposite experience to my previous visit, great welcome, room, food and staff (they were great both times anyway).
I'll be back.
May 18, 2013
Rated 2.0 out of 5.0 by MediaCity Great location but lousy food
The room had good wheelchair accessible bathroom facilities but virtually zero clothes hanging space. The hanging space that was provided was sufficient only for one shirt and one pair of trousers and there was no accessible shelving.
The food offer was pathetic and I am only glad there was a selection of proper restaurants nearby.
This hotel is only marginally better than cheaper IHG brands and not worth the additional cost.
May 18, 2013
Rated 5.0 out of 5.0 by smithy31 weekend break
One of the nicest and friendliest hotels we have stayed in. From entering the Media City Holiday Inn all staff that we spoke to were so friendly and helpful. Will definitely return.
May 15, 2013
Rated 5.0 out of 5.0 by Tabstart Pleasant Surprise
We originally booked in for one night but decided to extend our stay in this exceptionally good Holiday Inn, we found the staff to be very professional and provided us with an excellent room on the fourteenth floor with views over the city. Not only being in the heart of Media city but also a short drive into Manchester. We will re-visit and recommend without hesitation.
May 13, 2013
Rated 3.0 out of 5.0 by Tdxi124 A bit let down.
Arrived at the hotel at approximately 13:45 to be faced by a considerable queue of people checking in, no opportunity to avail of Priority Club "priority". Eventually got allocated a room and proceeded to the 16th floor, only to discover my room had no electricity (and before you ask, yes, I did put my room key into the power slot). I then attempted to contact reception by telephone for nearly 10 minutes, before I gave up and returned to a now almost empty reception desk. When I explained my room had no power this was met with a "matter of fact" attitude I.e. the impression I received was that this is a regular occurrence!
I can accept waiting to check in, especially at busy periods, what I cannot accept is the complete failure to answer the phone, nor being offered a room that was clearly not ready I.e. powerless. I'm guessing that, when I call reception, my room number is displayed on the phone receiving the call. Simple logic would suggest that if a call is coming through from a room that has just checked in, then there is something wrong either with the room, or worse case, with the customer themselves. To be ignored is a disgrace.
My first disappointing stay in a Holiday Inn for some time, shame that.
May 12, 2013
Rated 2.0 out of 5.0 by maximus11 a problem spoiled a great stay...
booked two rooms on internet and paid upfront on debit card,all very easy..got my confirmation email and all was good...but two days later i noticed that my account had been debited £60 more than the stated amount, so i rang up to check why (two premium rate calls)and was told to email a copy of my cofirmation back to them so that i could prove i was right..and then told i had booked the room for a month..ha.ha..it was because the conputer had changed the date round to month first then date and year..it was a glitch with booking that was not right..i was told my booking was changed to the correct stay as on my cofirmation but as i checked it online three times before my stay it stated my booking was for one room and five guests...ha..ha..So a great hotel with great staff,but marred by a lacking booking system..
May 11, 2013