Rated 4.1 out of 5 by 144
Rated 5.0 out of 5.0 by JRAD Great Service
We were very pleased with the hotel! The rooms were clean, the bed was comfortable, the bathroom had plenty of space for make-up and hair appliances. I only wish there were more electrical outlets for recharging cell phones and cameras, and for use with flat iron and garment steamer. I attended a wedding and the banquet facilities were wonderful, the service was great, and the wedding reception was elegant and flowed perfectly. It is clear that this hotel is experienced in providing banquet services. My only complaint was that beverages were not available for the entire wedding reception. For some reason, and without warning, they stopped serving (selling) beverages for at least an hour or more prior to the end of the reception. All those attending were staying at the hotel, so there was no reason for the hotel to be controlling alcohol intake of the guests. In fact, when guests went to the bar in the hotel to purchase beverages and then returned to the reception, they were stopped and staff attempted to stop the guests from re-entering the reception, as if this were a high school dance. I thought this was ridiculous and it certainly put a damper on an otherwise flawless reception.
October 16, 2013
Rated 1.0 out of 5.0 by Pat1957 Agressive security staff. Would never recommend it for a wedding.
I was very disappointed when a securtiy staff member became agressive to several of the guests that were attending my son's wedding and staying at your hotel. All of the people involved were respectful to him, however, he continued to be arrogant. What a shame.
I would also like to mention that the "room block" procedure was a nightmare. Many of the guests attending the wedding were unable to reserve rooms because the block was never extended beyond the initial room block.
October 16, 2013
Rated 5.0 out of 5.0 by LL1961 Real nice all around
I stayed at the hotel several times, and enjoyed every stay. The staff is really nice. The reception, the bar, the restaurant, and the housekeeping personnel are professional and super helpful. The facilities are terrific all around as well. Certainly, the place provides great value for the money.
October 11, 2013
Rated 5.0 out of 5.0 by TLWofHouston Superlative service
We recently flew from Houston to Nashua to be married. We reserved rooms on the 8th Executive Floor. Food and service at Speaker's Corner Restaurant were great. Front desk great. However Maureen and Maggie, the hostesses / managers on the 8th floor, were SUPERLATIVE. They alone constitute a stay at the Nashua Crowne Plaza. Thank you, Maureen and Maggie!
October 9, 2013
Rated 4.0 out of 5.0 by StewartH Very Pleasant
My wife and I stayed Friday through Sunday on a very busy weekend - 2 Weddings; Nascar Races and Nashua High School 50th Class Reunion.
Great location and the atmosphere is extremely pleasant with very comfortable rooms and common areas. The food at the Speakers Corner was very good and much better than most hotel dining rooms.
The Staff that we interacted with were very professional and extremely friendly! Soooo, What's the problem?
The Hotel was considerably understaffed in the restaurant and Housekeeping. We were out and about on Saturday from 9:00 am until 2:00 pm at which time we hung the "Do Not Disturb" sign. Our room was not cleaned but fresh linens and towels were left at the door around 4:00 pm. Rooms should be "freshened" by late morning or early afternoon.
The restaurant staff while competent and friendly were somewhat stressed and overtaxed at breakfast and brunch.
But for staffing this hotel would have rated a 5 across the board.
September 26, 2013
Rated 3.0 out of 5.0 by buffy1978 bad cleaning
I paid $300 for a room and house keeping came in room once when we were gone and never made my bed never never replaced coffee that we used and never emptyed trash
September 25, 2013
Rated 3.0 out of 5.0 by Nhlife Bridal stay
The "block" of rooms for the guest and bridal party were on complete different floors and sections which made it difficult and tiring. Wanted to send bride and groom breakfast the next morning few hours later find out they never got it!! Gentleman bartender was pleasant and accommodating. Bed was comfy!
September 24, 2013
Rated 5.0 out of 5.0 by Wayne2013 Great front desk service
I've stayed multiple times at the Crowne Plaza in Nashua over the past four months. During these visits I've found the entire staff to be very professional and I'm always treated as a welcomed guest. The front desk team is the best!
September 22, 2013
Rated 5.0 out of 5.0 by PleasantlySuprised Pleasant surprise
My family and I stayed here because our guaranteed late reservation at a non-IHG brand hotel was not honored. We were pleasantly surprised when we arrived. We found the property to be first class and the rates to be very reasonable. We'd definitely stay here again!!!
September 15, 2013
Rated 4.0 out of 5.0 by sleepw CLEAN
Nice hotel, but signing up for IHG reward member was PAINFUL.
I realized they spelled my name wrong, I made 3 phone calls to change with IHG. They could not understand me. I am from Boston. I said M as in mary as I was spelling my name. They returned N as in Nancy, and then told me they could not change to the correct spelling. Check it out. The finally listed my name as a guest.
September 11, 2013
Rated 5.0 out of 5.0 by Weddingguest00 Nice experience
Stayed here as part of a wedding block. Enjoyed the brunch at the restaurant downstairs. There was no in room refrigerator, which can be helpful in storing snacks for our young children, but in fairness to the hotel, we did not attempt to request one. Overall met expectations for the price paid.
September 11, 2013
Rated 4.0 out of 5.0 by Mariedisneygirl good but not more
We have stayed at Crowne plaza for 1 night. We like the pool and the spa, the room, the products to relax (in the bed). The breakfeast was not include in the price, wich is disapointed, we have to pay an extra. The overall is good fot this hotel but we feel it's not our favorite.
September 4, 2013
Rated 2.0 out of 5.0 by meme5656 needs updating
our room wasnt ready until 3 30 left number for staff to up date us they never did we called several times the tub wasnt draining called front desk they said they were sending someone to fix it when we returned from dinner it wasnt fixed my wife wont take a shower because the water didnt drain. the dining room food was very good the experience wasnt. the brunch needs inprovements
August 28, 2013
Rated 2.0 out of 5.0 by Chelsea9877 Dirty bathroom and loud rooms.
The bathtub was filled with sand, dirt and hair upon arrival. We stayed on the second floor and there was a wedding reception in the lobby one of the nights we stayed. No one told us about the wedding but we certainly heard it. When I got to the hotel around 10 that Saturday night, I could hear the DJ and music in my room. It was very loud. I let it go but was awoken at midnight to louder music and I could again hear the DJ talking to the crowd. I called the front desk and they said they were sorry and the wedding would be ending soon. When I talked to the Front Desk Manager the next morning, her response was that she was sorry and someone should have told us about the wedding when we checked in. Would not recommend this hotel.
August 28, 2013
Rated 4.0 out of 5.0 by Weddingguest37 One night stay
Was there for a wedding. Beautiful property. Nice rooms and lobby. Has a nice restaurant and bar. Had a great breakfast buffet. The wedding was not at this hotel but we had a block of rooms for wedding guests which included a shuttle to and from the reception. Only complaint was the front desk check in person was not overly friendly and i had to ask lots of questions to pull out any info from her so not a great first impression. Was supposed to receive a welcome bag as part of the wedding guests but did bot receive one. All in all a nice place.
August 20, 2013
Rated 5.0 out of 5.0 by Ztravelers Great hotel, enjoyed our stay!
We were there for a week for our car club convention. It was a lovely hotel. The staff was very knowledgeable and helpful. We ate in the dining room on our first night and the food was very good. The room was very nice, comfortable bed and clean and luxurious bathroom. When I needed a battery for my camera, the desk clerk knew just where to send us. Great place, would stay there again!
August 20, 2013
Rated 5.0 out of 5.0 by AllyseK Comfortable and afforable
I live so close to this hotel, I haven't needed to be a guest before, but it was a great night and a comfortable room. Wish the bar was not so packed, service there could've been much better.
August 17, 2013
Rated 4.0 out of 5.0 by skygienist overpriced
We were in town late and needed a room for one night. The room was over $200 for two double beds. It is just an average room, so felt it was way overpriced. Plus, I asked if there was an Airline discount. She said she didn't know what I was talking about... after paying, a Southwest Airline Crew walked in... hmmmm? The room was clean at least.
August 17, 2013
Rated 5.0 out of 5.0 by Dartcapt59 Room and comfort
The room was excellent and spacious. Very clean and comfortable. The only item that was not was the bed. It was the most uncomfortable sleep My wife and myself have had in years. I myself really did not sleep that night (just a one nights stay). I was told when we checked out that they were changing out the mattresses floor by floor. They started with the top floor and were working their way down. We were located on the second floor. Other than the bed we really enjoyed the hotel and the staff was more than friendly and helpful.
August 15, 2013
Rated 3.0 out of 5.0 by jwbv handicapped beware unless in wheelchair.
I made the mistake by getting accessible room - yes you could wheel a wheelchair into shower but no grab bars. The room was so far away from elevator my husband who usually uses a walker had to use a wheelchair. We were going to change rooms with family but no room seem to have grab bars in bathroom especially the shower. We were attending a wedding with cash bar and the guest were not given any break on cost of liquor or even for sodas . The staff at restaurant were friendly and very helpful but our experience on the whole was fair.
August 8, 2013
Rated 5.0 out of 5.0 by mersee Upscale Hotel for a fair price
I was pleasantly surprised at how nice the hotel was. It was more than I expected. Very nice, Clean and inviting!
August 4, 2013
Rated 3.0 out of 5.0 by ellgeebeecee Nice NOISY hotel
The air conditioning equipment in my room was the NOISIEST I have ever experienced. I was constantly awakened by the unit starting, running for only a few seconds, and stopping.
August 2, 2013
Rated 5.0 out of 5.0 by Manny42 Overall rating
We could not have been more pleased with the overall appearance, and cleanliness of the entire property. We will definitely stay here again next time in the area.
July 25, 2013
Rated 2.0 out of 5.0 by disappointed26 disappointed
the rooms are very noisy, esp in the "quite zone" suites that have access to the parking garage roof entrance. I had to change my room and then was put in a room with a connecting door which was extremely noisy. The beds in the room were not comfortable at all as well as extremely noisy when you moved. Also no refrigerators in rooms to keep food or beverages cool. Very limited amenities for the cost of the stay.
July 19, 2013
Rated 5.0 out of 5.0 by Goingback Wonderful time!
Kerri was friendly at check in. Brandon was awesome at the restaurant. I've been here a few times, so it was nice for Frank to recognize us and stopover. The wine selection is good. The hummus appetizer was HUGE!!!! And delicious...:)
My coworkers and I planned on being at dinner for an hour or so. We ended up being there for 3.5-4 hours! The company was great, but the service was exceptional!!
July 6, 2013
Rated 5.0 out of 5.0 by DebG54 Amazing accommodations and service!
We stayed recently for one night and had an amazing experience.
Super clean, huge room, comfortable bed, awesome service and all around fabulous experience, far exceeded our expectations!
Treat was we purchased in advance with breakfast included and found out upon check in we were entitled to the Sunday brunch which was delicious!!! Great location and I wouldn't hesitate to return.
July 5, 2013
Rated 4.0 out of 5.0 by Cinderella57 Needs Improvement
As a recent wedding guest at your hotel, and mother of the bride, I was very disappointed in your room rates. Several of our family members booked a room at your hotel online, without reference to the wedding party, because the rates were cheaper. When a wedding party books a block of rooms, they are bringing the Crowne Plaza a lot of business for one night/weekend. Therefore,they deserve a cheaper rate than those that were booked online. Your "Best Rate" guarantee is proven wrong on your own website. Also, your wedding consultant needs to listen carefully to the wedding party's needs when expressed. Because she did not listen, an additional bus had to be rented to accomodate the number of guests returning to the hotel after the wedding. Not only did our guests pay more for their rooms, but we had an additional expense of renting a bus. Therefore, I would not reccomend your hotel for another wedding function.
June 19, 2013
Rated 5.0 out of 5.0 by BML1954 Attentive staff
Stayed at the hotel for two nights whilst attending a wedding. Accommodation was very good and the staff were very helpful and attentive.
Would recommend the hotel to friends visiting the area.
June 15, 2013
Rated 5.0 out of 5.0 by Eli1966 Great staff starting with frank the GM AND rest of staff
Always wonderful. The entire is always incredibly hospitable.
June 5, 2013
Rated 3.0 out of 5.0 by Pvercont Stay at this hotel, but don't eat in the restaurant
Our room was nice ( a little pricey) but the restaurant is not worth a visit. Service was slow and smiles are non existent. The breakfast buffet is absolutely the worst. We won't be back, too many other options in the area.
May 26, 2013