Rated 4.2 out of 5 by 135
Rated 5.0 out of 5.0 by Connie1970 Comfortable bed and wonderful staff
My husband, best friend, and I stayed here for a conference. We shared a room, which worked out well because of the makeup of the room. There are two upholstered chairs, along with the desk chair. There are plenty of outlets for charging phones, tablets, and cameras. The bathroom has plenty of counter space. The staff is friendly and offers answers and suggestions when asked. The mattress and pillows are VERY comfortable and we all slept well.
April 30, 2015
Rated 5.0 out of 5.0 by Vicks12 Great hotel with great staff - management should be complimented
Great hotel - I was struck at check in how friendly and competent the staff was. I stay at a lot of hotels and I walked away from the desk thinking "wow - really professional and genuinely nice" This is not what I usually find at other hotels. Rooms, cleanliness, décor, etc. all were great. I needed to replace a lost comb and stopped by the desk in the morning. When I arrived the attendant was on the phone. As soon as I walked up he very professionally end the call with a promise to get back to whoever he was talking with in 30 min. max. I apologized for interrupting his call and bothering him , but I asked if he had a comb as I had lost mine.
I got the same professional, positive and genuinely friendly response as at check in. "You can't bother me, here is a comb with our compliments - cant have our guests looking less than perfect" The management of this hotel should be complimented on hiring and retaining their employees.
One constructive input - not a complaint- as I will return to this hotel if in the area. The work out room is in the basement in an enclosed room. The basement smells of mold, stored pool chemicals and I could not imagine working out there. A move to the upper floors with a window would make this location perfect.
Again, I will return.
April 30, 2015
Rated 4.0 out of 5.0 by Bcleve4 Nice Remodel
Great Staff and nice hotel. Hotel was recently remodeled and the location is very convenient. I stay here a few times each year and the hotel is as nice as I ever remember it.
April 28, 2015
Rated 5.0 out of 5.0 by librarian77 Great bed and shower
Super beds and choice of firm or soft pillows. Great shower head with adjustable pressure. Made me feel at home!
April 27, 2015
Rated 4.0 out of 5.0 by 1 of 4 Great staff good rooms
The staff was excellent. The staff was helpful. the rooms were clean and comfortable. The best place to stay in the Manitowoc area. I will be back.
April 27, 2015
Rated 5.0 out of 5.0 by patterd7 Wonderful Place
Had a really nice stay. Comfortable bed and living space as well as friendly staff.
April 23, 2015
Rated 5.0 out of 5.0 by TriciaG Big City Quality - Small Town Friendliness
We have stayed at this hotel several time a year for several years. Service has always been great. Staff has always been friendly and helpful.
The recent refurbishing of this property has made it an even better place to stay.
April 20, 2015
Rated 4.0 out of 5.0 by BizTravlore Comfortable and Clean, Just Eat Somewhere Else
Room was clean, bed was comfortable, and staff was very courteous and helpful. The restaurant, however, was over priced and my meals on three different nights were bland and described better than they tasted. And, if you order a bottle of beer, expect to pay for the entire six-pack..
April 15, 2015