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Rated 3.7 out of 5 by 56 reviewers.
Rated 5.0 out of 5.0 by Great location We've stayed here twice now and love it. The rooms are large and the beds are very comfortable. Most of all we love the location. We hope to try the Restaurant next time we stay here. That's why I gave the Food & Beverage a Poor rating since I couldn't give it a N/A. Memphis has so many great local places to eat. June 17, 2013
Rated 5.0 out of 5.0 by Very Convenient to Downtown Memphis Sites and Events Comfortable, clean, and great service. No Problems whatsoever. June 17, 2013
Rated 5.0 out of 5.0 by Enjoyable stay Hi Had a great time at Hotel. Swimming in pool great staff, You are in the heart of Memphis. Short walk to Beale street and lots of restaurants. June 17, 2013
Rated 2.0 out of 5.0 Not the best stay placed reservations by phone. Asked if had a complimentary breakfast and was told yes. Checked in and had to wait while lone desk person took care of everything. Told us had a welcome bag for us. There was no complimentary breakfast. Carpets were dirty, and there was a hole in the wall near the door. Asked about welcome bag on way out first night and was handed a handful of candy that front desk went out and got after asking. Elevators to parking was very slow. All employees very friendly and helpful. Bed was comfortable. Bathroom was clean. Hotel appearance very dated. Front desk watched our bag after we checked out and went to baseball game which was nice of them. Least expensive of the three downtown hotels we checked but didn't feel was worth money we spent. They are doing a lot of remodeling but would have to do so to catch up to competition. In afternoon served cookies and lemonade but lemonade was served warm, no ice. Would rather spend a little more for better accomadations. June 16, 2013
Rated 4.0 out of 5.0 by Great location This hotel is in a great location if you are visiting Memphis and wish to experience the wonderful sights and things to do there. Close to Beale St., the Memphis Redbirds, Sun Studio, Gibson Guitar, etc... Staff was very friendly, especially the front desk folks. I was inadvertently charged for an extra room during one of the nights that I stayed - I was unaware of this until I received my bank statement a few days later as no extra invoice was given me. However, after calling the hotel, the charge was promptly removed so that was good. Main negative to this hotel is that one of the elevators was out of service, and the other two are incredibly slow. June 15, 2013
Rated 5.0 out of 5.0 by Memphis getaway My husband and I had a great time in Memphis. Our stay at the hotel was in a prime location for many Memphis attractions. I would highly recommend The Holiday Inn! June 14, 2013
Rated 2.0 out of 5.0 by Worst stay ever at a Holiday Inn......... Nothing like being woke up early early on a Saturday morning after being out most of the night. I think you should have to disclose to your customers if your hotel is being renovated. However, i must say this property needs to be renovated because the rooms are dated and the bathrooms are just awful. I will say that it's in a great location for downtown Memphis.... June 14, 2013
Rated 4.0 out of 5.0 by Very friendly staff! We stayed here for a weekend and to be fair, the hotel is currently undergoing renovations, and so this review may soon be outdated. The staff were all very friendly and very helpful, we felt well taken care of. Location was great and within walking distance to a lot of major Memphis attractions. The room was in good condition. The bed was comfortable and sheets were clean. We did wish there was a mini-fridge but we did fine without one too. The bathroom looked a little small and looked kind of run down but the water pressure was excellent and so the shower was really refreshing. Overall, I think we would have liked to have paid a little less for what we got, but I also think that maybe after the renovations are finished the rooms might live up to their value? The staff were great though, keep up the good work!!! June 14, 2013
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