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Rated 3.6 out of 5 by 229 reviewers.
Rated 2.0 out of 5.0 by Comfortable Bed at Least... This hotel is in a fabulous location, however it needs to update its soundproofing. The noise from the street is terrible. The wait for the elevator was excruciating and I did not like having to pay $20 per day to park my car. July 19, 2014
Rated 5.0 out of 5.0 by Staff Derrick was extremely helpful throughout our stay. July 19, 2014
Rated 5.0 out of 5.0 by Fantastic facilities and customer service Please stay here and experience Beale street. Great food and great service. Close to everything that is needed. July 17, 2014
Rated 5.0 out of 5.0 by Magnificent Customer Service Awesome staff. Everyone cared about providing you the best service they could in every area in which me and my husband utilized. Front desk and porter July 17, 2014
Rated 4.0 out of 5.0 by Most everyone working at this hotel were helpful, nice, and smiling I had a great time staying at this Holiday Inn Downtown Memphis...the place has character that stands out and kept me smiling. I would have liked different kinds of sheets. There was a water problem on the floor of the bathroom after showering...The elevators were a bit slow, but Life is there at this HI in downtown Memphis and so is congeniality...good people and life is all about people! Thank you for a nice stay! July 16, 2014
Rated 5.0 out of 5.0 by Excellent Location and Staff We recently stayed, along with family and friends, in 40 of your rooms, for my daughter's wedding at a venue in Memphis. The location was perfect for all of our guests to enjoy the sights and sounds of Memphis along with being conveniently located to the venue. The staff was excellent and very accommodating to any request that we made. The rooms were clean and very comfortable. Service staff was excellent. The only upgrade I would suggest, is to the elevators, and actually while we were there, they received word that all of the elevators would be replaced in the next year. This Holiday Inn certainly helped to make the visitors for my daurghter's wedding enjoy their stay, all of our guests left Memphis claiming they "had a great time!" July 16, 2014
Rated 5.0 out of 5.0 by The hotel was outstanding. The hotel staff outstanding. The coffee shop which is suppose to open at 5 am needs improvement. On Saturday 12 July @5:45 am it Required the front desk to find the person working in the coffee shop. On Sunday 13 July @ 5:30 am when my wife and I were checking out and attempting to get coffee the person working was complaining about why the sign says 5 am and she is never ready until 5:45. Needless to say we just left without coffee. Again overall the hotel was amazing and the staff was very friendly and helpful. July 16, 2014
Rated 5.0 out of 5.0 by Would highly recommend you stay here Stayed two nights different from what we had booked - and staff was more than accomadating making the changes! Rooms were clean and very comfortable. Room was near eleavators and ice machine and pool so was a little concerned about noise - but never heard a sound. Thank you all for a great visit to Memphis! Price and location were wonderful. July 14, 2014
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