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Rated 3.7 out of 5 by 295 reviewers.
Rated 4.0 out of 5.0 by Decent place to stay downtown Memphis Plain, about what you'd expect from a Holiday Inn in a large city. Delays on getting an elevator, but the staff was very nice. Rooms are fine, but not luxe. Room was comfortable. Good for business. September 13, 2014
Rated 5.0 out of 5.0 by Great service and location We loved the location of this hotel, and it was less expensive than some of the others. We were able to easily walk to downtown locations and not have to worry about driving and parking. The service of all the staff was exceptional! September 13, 2014
Rated 4.0 out of 5.0 by Front Desk One of the best front desk staffs I have dealt with. Many thanks to Sherricka, Dana, James and Stephanie for making our anniversary special. See you again! September 12, 2014
Rated 5.0 out of 5.0 by fun time it was a great stay and the service was outstanding September 11, 2014
Rated 2.0 out of 5.0 Memphis The hotel staff was friendly as always. The room itself felt bit small compared to the newer motels. I had to unplug a lamp to plug in my cpap machine near the bed and did not have another plug nearby for my kindle and phone. That is a pet peeve. The hotel was a bit worn although the lobby has been remodeled. The bed was uncomfortable last night. Could have been a bad mattress or just me. September 7, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff and a great value We received excellent service from each staff member we came across. The person that checked-in our family of five ordered a roll-away bed and extra linens, and then called up to the room to ensure we received everything we needed. The valet team was courteous and took great care with my new vehicle. The breakfast team accommodated our family with great service and great food. We had a fabulous experience with this location and would recommend it to anyone traveling in the Memphis area. September 6, 2014
Rated 4.0 out of 5.0 by Parking They force their valet parking on you and charge 20 dollars a day to park all without telling you till you arrive September 5, 2014
Rated 5.0 out of 5.0 by Great Place to Stay in Memphis The Holiday Inn on Union St in Memphis was a great place to stay. The front desk staff was professional, helpful, and friendly. The valet staff [that I think is a separate company] was helpful and fast. The room and bathroom were clean. We had two really good breakfasts delivered to the room from the restaurant downstairs and the food was really good. The hotel is literally 2 blocks from Beale St which made it very convenient to take a short walk to go listen to great music. The workout room looked nice though we did not make there to work off the extra food we ate. We heard some late night revelry out in the street as peope were winding down their visits to Beale St. I would definitely go back to this Holiday Inn if I ever visit Memphis again. Go see Graceland! September 5, 2014
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