Rated 3.6 out of 5 by 232
Rated 2.0 out of 5.0 by Jacoby no good to me
When checking in we were required to pay up front. We put part on a debit card and the other part in cash. They charged the cash portion on my card causing a overdraft fee that I am now stuck with. On top of the embarrassment of being at a restaurant and being told that my card would not go thru. Also no one explains that at check in they also charge an extra $100 to your card for incidental.
July 24, 2014
Rated 3.0 out of 5.0 by jc 007 Memphis Blues
We held a family get ta gather & it was my big ideal to stay @ your holiday inn(bout 12 rooms) anyway one member flight arrived at 11am, she went to the hotel & was assured that she would b allowed to ck in when a room becomes available, she left, toured the city & returned a few hours later to learn that all available rooms had been issued to an entire family of folks having a family reunion. Needless to say we weren't happy to hear that & your staff did zero to make it right.As a IHG member ive come to expect better. Really no reason for her to sit for hours waiting on a room when several peeps who came after she did, got one on the spot
July 23, 2014
Rated 5.0 out of 5.0 by Pittsburgh Dave Great Location & Friendy Staff
Outstanding stay with friendly staff, easy check in, good valet parking with easy access to your car. Clean comfortable room and bed. Good breakfast, great location.
July 20, 2014
Rated 2.0 out of 5.0 by Bunyonsgirl Comfortable Bed at Least...
This hotel is in a fabulous location, however it needs to update its soundproofing. The noise from the street is terrible. The wait for the elevator was excruciating and I did not like having to pay $20 per day to park my car.
July 19, 2014
Rated 5.0 out of 5.0 by USMCRgP Staff
Derrick was extremely helpful throughout our stay.
July 19, 2014
Rated 5.0 out of 5.0 by Jimmy1965 Fantastic facilities and customer service
Please stay here and experience Beale street. Great food and great service. Close to everything that is needed.
July 17, 2014
Rated 5.0 out of 5.0 by LaNiece Magnificent Customer Service
Awesome staff. Everyone cared about providing you the best service they could in every area in which me and my husband utilized. Front desk and porter
July 17, 2014
Rated 4.0 out of 5.0 by cbgee Most everyone working at this hotel were helpful, nice, and smiling
I had a great time staying at this Holiday Inn Downtown Memphis...the place has character that stands out and kept me smiling. I would have liked different kinds of sheets. There was a water problem on the floor of the bathroom after showering...The elevators were a bit slow, but Life is there at this HI in downtown Memphis and so is congeniality...good people and life is all about people! Thank you for a nice stay!
July 16, 2014