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Rated 3.7 out of 5 by 277 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel Excellent Hotel!!! Great Location!!! Friendly Staff!!! I will definitely be staying here again whenever I am back in Memphis. This hotel is two blocks from Beale Street, with multiple restaurants within walking distance. August 22, 2014
Rated 4.0 out of 5.0 by Nice corner room Stayed again (2 nights) this hotel - this trip, same room , nice & quiet Staff is friendly and helpful, room service was acceptable . August 22, 2014
Rated 5.0 out of 5.0 by Comfortable clean recommended hotel Friendly, clean, comfortable, affordable, nice breakfast included, convenient location and went back and stayed a second night on our return journey. Recommended. August 21, 2014
Rated 3.0 out of 5.0 by Lack of amenities No ironing board. No refrigerator. No microwave. TV was fuzzy with static..not watchable. Bed uncomfortable. Noise level high. Room not dark. Hotel was clean. staff very friendly. I don't feel the amenities matched the cost of the room... The air had to be on 50 to reach a low of 70...unit dated. Attended a seminar; no tables, we had to use our laps for taking notes; very uncomfortable. Please consider setting up tables and offering a lunch menu to order from so that lunch will be ready when going to lunch in the downstairs diner. Ate breakfast, complimentary for bing IHG member..thank you for that : ) The dining table wasn't clean at all...had crumbs from previous guests and tablecloth sticky. I had to ask for condiments. August 21, 2014
Rated 5.0 out of 5.0 by A must stay Hotel My visit to Memphis was for a veteran conference. I chose to stay at Holiday Inn rather than the other hotels which were listed for us to stay at. My fellow veterans had nothing but complaints about where they stayed. The coffee shop was wonderful. He remembered how I took my coffee when I would show up. Valet service went beyond expectation. They would get our car every morning and have it waiting in an area in which we could load my scooter. They would also keep an eye out for my safety when I would go outside to have a cigarette. The front desk greeted me every morning and afternoon when I would return. They always made sure my needs were met as a disabled person. The location is walking distance to Beale St. We were able to take a Cinderella carriage horse guided tour right from outside the hotel. August 21, 2014
Rated 5.0 out of 5.0 by Excellent staff and accomodations The staff were extremely helpful and friendly. The room and hotel was clean. August 20, 2014
Rated 3.0 out of 5.0 by A Light in the Darkness During my recent stay at the Holiday Inn Memphis-Downtown, the entire area arfound the hotel lost power. The hotel staff handled this difficult situation with professionalism and provided assistance to the guests including helping find additional accommodations for the night. They went above and beyond to make sure all their guests were as comfortable as possible. I commend the property for their customer service in a situation in which they had no control or fault in the problem. I will certainly return to this property when the power is on! August 20, 2014
Rated 3.0 out of 5.0 by 1 night stay sleep quality - able to relax low marks because there was a power outage for over 6 hours and then the fire alarms kept going off in the middle of the night. very small bathroom -no fridge. staff very friendly and helpful. August 19, 2014
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