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Rated 4.0 out of 5 by 616 reviewers.
Rated 5.0 out of 5.0 by Excellent hotel in great location This hotel is located about 4 blocks from Beale St. and is an easy walk. Although we stayed only one night here, our overall impression was a great one. In addition to the lovely decor of the room, we liked the 3 fluffy bath towels, the good shower head with more than adequate water pressure, soft 2-ply toilet paper and the ultra-comfortable bed with multiple pillows per person. The cost was a bit pricey, however, probably due to the location in downtown Memphis. October 3, 2015
Rated 5.0 out of 5.0 by Location Great location to Beale. a 2 block walk. Great staff and comfortable room. We had no problems with anything or anybody !!! October 3, 2015
Rated 5.0 out of 5.0 by Great Room, Friendly Service - Maybe Sports Grille Understaffed Above all - the friendly service from Lavinzia, Anthonea, Stephanie and others - specifically for: * Check-in / late check-out * Ease & efficiency of handing valet parking * Help with business office computer / printing boarding passes * Instructions on airport shuttles and cabs * Advice on things to do including arrangements for Graceland Excellent corner room with fridge and microwave - roomy, clean, furniture and good view, including horse and carriages in the streets Only drawback, maybe a Southern thing - the speed of service (slow) in the Sports Bar and Grille. There were six of us in our group; one other option was that maybe the Grille was short staffed on the day(s) we tried October 3, 2015
Rated 5.0 out of 5.0 by Great Location & Great Staff My friends and I wanted to experience Memphis as none had been there. I selected the Holiday Inn because I thought it would be a good location. The people at the hotel were very nice, the rooms were comfortable and the location is just right. We had a great time. Just a perfect long week end. October 1, 2015
Rated 4.0 out of 5.0 by Memphis Visit This hotel was what you would expect from a Holiday Inn. The rooms are nice and comfortable. The staff was excellent. I broke my leg while in Memphis and the staff was extra helpful and caring. I really appreciated all their extra efforts to help me and my daughter manage until the flight home. October 1, 2015
Rated 1.0 out of 5.0 by Poor room and Payment mix up The room had not been cleaned appropriately. Over behind the bed nearest the window smelled like throw up. The bathroom floor was not mopped, therefore the bathroom floor was black and sticky! It was awful. I just made up my mind I would not complain until they charged the wrong card and now my card is in the negative!! I called the hotel and the clerk could not help me and her customer service skills were poor!!! I will be calling to get my funds released asap at 8am!!!!! I am living about my account!!! Room 968 September 30, 2015
Rated 5.0 out of 5.0 by Memphis overnight trip Hotel was very nice and the location to all downtown activities was great. Right next door to some of the best BBQ in town - Renezvous BBQ!! September 28, 2015
Rated 4.0 out of 5.0 by Check in staff with attitudes We were placed next to the ice machine and elevator upon arrival requested another room staff had an attitude and told me at some point we all have to be by the elevator or ice machine. And be grudgingly gave me a second set of keys to room six doors down. September 26, 2015
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