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Rated 3.8 out of 5 by 364 reviewers.
Rated 5.0 out of 5.0 by Great Service and Location We enjoyed our stay at this hotel. The only problem we encountered was noise in the hallway outside our room which was near the elevator. There were a lot of young people in the hotel that weekend. We encountered the manager in the hallway and he ensured us that the noise level would be minimal, which was the case. November 20, 2014
Rated 5.0 out of 5.0 by Holiday Inn, Memphis Downtown Well run hotel with a well trained staff. Everyone made us feel very welcome and were very helpful at all times. Excellent location, a short walk to Bealle Street. Jesse of the lobby staff was extremely helpful and informative. November 19, 2014
Rated 5.0 out of 5.0 by Beautiful View My Wife and I decided to stay at this property while we were on a road trip. It was a last minute decision to stay here, but we were both pleasantly surprised by everything and everyone there. We stayed in a room with an exceptional view of downtown Memphis. November 18, 2014
Rated 5.0 out of 5.0 by Great staff If you are able, I would appreciate if you could tell the manager that the valet's working during our stay were excellent. It is rare for me to take the time for a survey due to time issues, but I want someone to know how expressed my husband and I were with these young men. Please let all of them know, that folks like them are the reason I use Holiday Inn. November 18, 2014
Rated 4.0 out of 5.0 by Back for a second great stay Second time to this ideally located hotel in the heart of Memphis. The staff is helpful very competent, professional and friendly, always ready to help. The rooms are spacious and clean. Conveniently located to all the main attractions and to Beale. I will definitely stay here for my next trip in Memphis and also will highly recommend the hotel. Rachel November 17, 2014
Rated 4.0 out of 5.0 by Stay Here Great location and staff. Would not hesitate to stay here again. November 16, 2014
Rated 5.0 out of 5.0 by Great Service After being disappointed with a previous stay, I was more than pleased with the changes that were inacted at this hotel. Every employee that I encountered during my stay attitude and service was greatly improved ! Nothing but praise for management and staff of this hotel !! Dan November 14, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I was very impressed with this property and every employee I encounter. Ms. Kim Jones met us at the front door and directed us in to check in and parking, Dana at the front desk assisted us in local places to eat whether it was for lunch or dinner in the area; she was a great source of information for my whole stay. The staff here were one of the most attentive it has been the best customer service experience I have been shown in a while as a matter of fact this year. Great staff, great location. It is not the newest hotel on the block but it is super clean, and has an awesome staff to make up for that. The location is great and is in the center of where you want to be if you are going to hang out around Beale Street. November 13, 2014
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