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Rated 3.9 out of 5 by 550 reviewers.
Rated 5.0 out of 5.0 by True Southern hospitality!!! The location is great, but what made this a memorable trip was the over-the-top friendly service from all the hotel personnel. Front desk, restaurant, housekeeping, valet, and shuttle personnel all went out of their way to provide helpful service with a smile and make us feel welcome. If we return to Memphis, the Holiday Inn Memphis Downtown (Beale) will be at the top of our list for accommodations! July 23, 2015
Rated 5.0 out of 5.0 by Great Hotel for the Area Great hotel for the area! Short walk to Beale St. Super friendly and helpful staff. Clean room and super comfy bed! July 23, 2015
Rated 4.0 out of 5.0 by Very accomodating Overall pleasant stay. We wanted to be close to Beale Street, the ball park, and the Bass Pro Pyramid. This was the perfect spot along with the fact that there are so many choices for meals and beverages well within a short walking distance. July 21, 2015
Rated 5.0 out of 5.0 by Bed was excellant Staff was really nice Everything was perfect during our stay! Went to the Orpheum and saw Motown the Musical and then cruised Beale street before returning to our room. July 20, 2015
Rated 5.0 out of 5.0 by Great staff! At each and every point in our stay, your staff was eager to help us. They worked as a team to make our stay the best! July 20, 2015
Rated 5.0 out of 5.0 by Great hotel just a short walk to fun on Beale Street!! Loved this hotel! Enjoyed our clean well decorated room. It is just a short walk to the fun and craziness on Beale Street, but our room was totally quiet and the area was safe and clean. And the staff was friendly and helpful. We'll definitely be back! July 20, 2015
Rated 5.0 out of 5.0 by Relaxing in Memphis My family and I have stayed at many IHG properties throughout the U.S. The Holiday Inn - Downtown Memphis has the most accommodating staff that we have experienced. We had some issues arise that were partly our fault and the staff worked quickly and courteously to take care of all situations. From the valet parking to room services, everyone made us feel appreciated. The only drawback that I can mention is the traffic noise. Loud motorcycles were a constant throughout our stay. We did stay over a weekend so this may only be a problem during this time. Of course, the property cannot do anything about this but light sleepers beware. As an IHG Platinum member, the hotel graciously waived my parking fee. We were thanked repeatedly for being IHG Platinum members by the entire staff. This property is just as nice as it's stuffy neighbors. The staff and attention to guest's needs are what set the Holiday Inn - Downtown Memphis apart from all other properties in the area. July 20, 2015
Rated 4.0 out of 5.0 by Great Location and Staff, but Dirty Floors Great location and staff. Close to Beale Street. Walking distance to watch the ducks. As always some staff are better than others, but there are some really great people here. They were helpful, great to talk to, and were wonderful with our kids. The room floors were not good. Found our toddler walking around with a green capsule pill and a bottle cap. We inspected the floors and found them to be very dirty especially under the beds. Found a lighter, Gatorade bottle, food wrappers, orange juice container, and tooth pick. It didn't look like it had been vacuumed under the beds in a very long time. July 19, 2015
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