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Rated 3.7 out of 5 by 280 reviewers.
Rated 5.0 out of 5.0 by Great Location Hotel close walking distance to Beale St and more. Hotel staff very helpful August 27, 2014
Rated 4.0 out of 5.0 by Parking expense Overcharged for parking - stayed one night but was charged two days for parking August 26, 2014
Rated 3.0 out of 5.0 by Lovely rooms, great location, but eat breakfast somewhere else Hotel is old and generally in need of an upgrade which according to various signs around the hotel is ongoing - we didn't see any workers though!! That said - both of our rooms were so cute and cosy that the old interior didn't matter apart from in the bathrooms. Staff at front desk really friendly and fun to talk to. They were very serviceminded. Our only real complaint is the breakfastbuffet. Food was not good (bagels were hard as cannonballs, fruit not fresh, and all brown, staff slow to fill up empty plates), and NOBODY deserves to be seated in the dull, dark and uncomfortable back room. Insist on sitting in in front (the sportsbar and grill). At least it's light and has windows so you can actually see, what you are eating :-) August 25, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Excellent Hotel!!! Great Location!!! Friendly Staff!!! I will definitely be staying here again whenever I am back in Memphis. This hotel is two blocks from Beale Street, with multiple restaurants within walking distance. August 22, 2014
Rated 4.0 out of 5.0 by Nice corner room Stayed again (2 nights) this hotel - this trip, same room , nice & quiet Staff is friendly and helpful, room service was acceptable . August 22, 2014
Rated 5.0 out of 5.0 by Comfortable clean recommended hotel Friendly, clean, comfortable, affordable, nice breakfast included, convenient location and went back and stayed a second night on our return journey. Recommended. August 21, 2014
Rated 3.0 out of 5.0 by Lack of amenities No ironing board. No refrigerator. No microwave. TV was fuzzy with static..not watchable. Bed uncomfortable. Noise level high. Room not dark. Hotel was clean. staff very friendly. I don't feel the amenities matched the cost of the room... The air had to be on 50 to reach a low of 70...unit dated. Attended a seminar; no tables, we had to use our laps for taking notes; very uncomfortable. Please consider setting up tables and offering a lunch menu to order from so that lunch will be ready when going to lunch in the downstairs diner. Ate breakfast, complimentary for bing IHG member..thank you for that : ) The dining table wasn't clean at all...had crumbs from previous guests and tablecloth sticky. I had to ask for condiments. August 21, 2014
Rated 5.0 out of 5.0 by A must stay Hotel My visit to Memphis was for a veteran conference. I chose to stay at Holiday Inn rather than the other hotels which were listed for us to stay at. My fellow veterans had nothing but complaints about where they stayed. The coffee shop was wonderful. He remembered how I took my coffee when I would show up. Valet service went beyond expectation. They would get our car every morning and have it waiting in an area in which we could load my scooter. They would also keep an eye out for my safety when I would go outside to have a cigarette. The front desk greeted me every morning and afternoon when I would return. They always made sure my needs were met as a disabled person. The location is walking distance to Beale St. We were able to take a Cinderella carriage horse guided tour right from outside the hotel. August 21, 2014
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