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Rated 4.2 out of 5 by 288 reviewers.
Rated 5.0 out of 5.0 by Excellent As always, excellent staff and facilities. Clean, friendly, and courteous. Willing to go that extra mile. Keep up the good work. December 23, 2014
Rated 4.0 out of 5.0 by Over night in New Orleans Over all ok, Arrived late and left early. There are no glass glasses in the room, paper and plastic. No remote in the room, but I do not watch TV. Small bathroom, all worked ok but small. December 21, 2014
Rated 5.0 out of 5.0 by Wow what a great hotel and staff This was the best stay I have ever had. Thank you team Holiday Inn Metairie. Have a Merry Christmas and Happy New Year. December 19, 2014
Rated 5.0 out of 5.0 by Great Stay This was a very nice place to stay for leisure. The location was good, no excessive noise. The room was clean and comfy. The staff was friendly and helpful. The food in the hotel restaurant was yummy. We liked the shuttle to and from the airport. For a small fee, they took us to the cruise terminal. December 18, 2014
Rated 5.0 out of 5.0 by Stayed over Thanksgiving and it was great! we stayed during our Thanksgiving visit to NOLA and this hotel, which we've stayed in a number of times before, couldn't have been nicer. December 17, 2014
Rated 4.0 out of 5.0 by Nice location with friendly day staff We stayed one evening at this location. The lobby and public areas are clean and up to date. The stay was as expected with a few issues. There was a deep depression in our king mattress. I essentially slept in a hole for the night. We had went out to watch a game and I was too tired to complain when we returned to our room. The next morning, we did alert the Front Desk of the issue.. since it was too late to change our room (which was my decision) , she refunded us some of our expense. She was very apologetic, concerned and friendly. Overall the hotel and room was clean. The only unclean thing I noticed was in the shower. They have a built-in shelf in the shower and the underneath had been neglected. I would imagine this is an easy area to overlook. The only reason I noticed is because you can see from a bathing position the underneath of the shelf. December 15, 2014
Rated 4.0 out of 5.0 by Convenient location, great price We originally wanted to stay downtown but found the room prices PLUS parking to be a bit much. For less than half the cost of a downtown room, we were able to stay in Metairie and had convenient downtown access in less than 10 minutes. Lots of great restaurants and shopping within minutes of the hotel. December 13, 2014
Rated 5.0 out of 5.0 by Good lodging experience Hotel is located in an area that is good for my business needs in New Orleans. Hotel room had a central heat December 13, 2014
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