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Rated 4.0 out of 5 by 516 reviewers.
Rated 5.0 out of 5.0 by Great Place Pre/Post Cruise Stayed one night on either end of the a cruise. Very close to the terminal and an easy walk to dining and shopping. January 28, 2015
Rated 3.0 out of 5.0 The staff is the hotel's saving grace Thank goodness for the exceptionally thoughtful staff. The property badly needs a re-do! Badly chipped paint throughout Filthy and worn room furniture Unreliable a/c in the rooms Water faucet in room was so restricted, had to wait a long time for any volume to occur in the sink Unremarkable restaurant In a seedy part of town....... However, it's fairly inexpensive and very conveniently located near the cruise port January 28, 2015
Rated 3.0 out of 5.0 by wifi issues abound Room was clean and comfortable, but Wifi was inexcusably bad. Plus, $25/day to park!! January 25, 2015
Rated 2.0 out of 5.0 by Inseguridad por culpa del propio personal del Hotel La atención es pésima. Sólo los conserjes que te cargan y/o guardan las maletas es buena. Me asignaron una habitación y me entregaron la tarjeta. Al abrir la puerta de dicha habitación, me encontré con las pertenencias de otras personas que ya ocupaban esta habitación... que desastre... La habitación, colchón, y almohadas estaba bien. El baño viejo y algo sucio. Si piensas viajar en crucero que sale de Port Miami, la ubicación del hotel es excelente, y el Bay Side Mall está justo al frente cruzando la calle. Pero la pésima atención daña todo lo demás. January 25, 2015
Rated 5.0 out of 5.0 by Very good staff generally good cost a bit high. convient to shopping and entertainment. January 23, 2015
Rated 5.0 out of 5.0 by Family of 5 On our second stay we arrived early from a cruise, as IHG Gold members we were offered a room immediately which was extremely useful to us. Room was large enough to accommodate all 5 of us easily, great views and near to restaurants and shops. Gym was adequate and laundry was very handy. We didn't use the pool or restaurant but both were clean and looked fabulous. January 22, 2015
Rated 4.0 out of 5.0 by Great for a family of 5 Spacious clean room which easily accommodated family of 5. Great location across from Bayside, walking distance to downtown and a short cab to the Port of Miami if heading off on a cruise. January 22, 2015
Rated 5.0 out of 5.0 by Jan. pre-cruise stay The hotel was selected for a one night, pre-cruise stay. The bay view suite was spacious and immaculate; the staff courteous at all times. The sleep sofa in the living room was very comfortable. Convenient to any needed shopping or dining. January 20, 2015
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