Rated 4.1 out of 5 by 205
Rated 5.0 out of 5.0 by Gregors019 Nice property....
....great upgrade to the lobby area, however, the new bar area is not very inviting. Needs a touch of "décor"!
March 25, 2015
Rated 4.0 out of 5.0 by MrsH. good night sleep....but scuttle service :(
great sleep. The shuttle to the airport was on time, Great driver who had a sense of humor.
When we called for the shuttle to pick us up it took forever to get there. We stood outside in the construction zone for longer than the flight took from Chicago to Milwaukee. I called the hotel 3 times to find out if it was on the way.
March 22, 2015
Rated 5.0 out of 5.0 by Jacky12 Park and Ride
Great facility. Some areas in the process of being remodeled which will make it even nicer for our future park and stays.
March 12, 2015
Rated 1.0 out of 5.0 by H2ODad Worst night ever at this hotel
I have used the park and ride option from this hotel probably 10 times in the last 3 years. This last stay was by far the worst that I have ever had. First of all the motel was undergoing renovations. There was no warning of this by the hotel. In the past I have had other hotels email me about the ongoing construction.
The registration person failed to recognize my Holiday Inn status and was very disorganized. After I got to my room I remembered that I did not get my free drink tickets and had to go back to ask for them. I then took them to the bar and asked for 2 drinks. The bartender explained to me that she was new and that I would have to help her mix the drink. I switched my order to beer.
My family went to bed early because we had a 5:00 flight. Our neighbor then went into a door slamming rage for 2 hours. At 11:00 I went to the desk to complain and I was told by one of the attendants that the noise would be taken care of. The door slamming continued until 12:45. We were on the first floor and the hallway was very noisy until after 1AM. I will stay at another hotel the next time I need a park n ride option.
March 11, 2015
Rated 3.0 out of 5.0 by Birthday Bash Birthday Bash
The staff who checked us in was wonderful and then came the night manager! My sister left her room to go to the casino and when she returned 5 in the morning her key did not work. The manager was called up and had an attitude and he was very disrespectful! They finally got the door open and when she asked if they could switch room he became more nastier and she stated that she did not deserve his attitude and stated that her and her kids can leave he then told her to leave! Wow we could not wait to speak to a manager in the morning. My sister eventually was given a new room with an adjustment to her bill!
March 11, 2015
Rated 5.0 out of 5.0 by SuperGranny1 Great place to "park and fly"`
Even though they are in the midst of a total renovation, our stay at this hotel was fantastic! The room was recently renovated and was great! The staff were great and very helpful in resolving the issue we had with the new sofa bed.
March 10, 2015
Rated 1.0 out of 5.0 by Lon @ Terrible Experience
no place to park, entire facility under renovation and a mess, finished room were dirty and poor workmanship
March 9, 2015
Rated 3.0 out of 5.0 by NanaV Friendly staff
This hotel is being remodeled which I was not aware of. I understand everything being torn up and the hotel did take steps to ensure the safety of their guests. Due to construction trucks, trailers and dumpsters it was difficult to find a parking spot. My room was over the front entrance; the lobby was closed and being completely redone so at 8:30 that night the carpenter was still out front running his saw. I was able to here every time he started it up and did not appreciate that late into the evening. Otherwise the room was clean, bed was great and I would stay here in the future but Inwould make sure the remodel was completed.
March 7, 2015