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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 375 reviews
89%
Recommend This Property

Ratings Breakdown

375reviews

  • 5 Stars
    230
  • 4 Stars
    72
  • 3 Stars
    42
  • 2 Stars
    18
  • 1 Stars
    13

July 2nd visit

By

July 05, 2016

We reserved a King Suite room with a pull-out sofa couch. I specifically called the hotel direct to confirm we would have a pull-out couch. We were leaving from Milwaukee Airport and my son was traveling with us. I was told that there was one King Suite and it did have a pull-out couch. Upon arrival at the hotel we were told that our room was not available and the only room available was a King and the hotel could provide a roll-away bed. Totally unacceptable. We had stayed at this hotel in May when we again were traveling and had a great experience that is why we booked at this location. While the staff was very apologetic and offered drinks and free breakfast the fact remains that we did not receive the accommodations that we reserved. So some customer who was too cheap to book the King Suite ended up with our room because they arrived earlier than we did and created a stink because their room wasn't ready. Will probably not stay here again.

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Sleepless in Milwaukee.

By

July 03, 2016

platinumelite

This was the guests not the hotel itself. Some people should rent houses if they want to be this loud, nobody to disturb. The bed frames were noisy and woke many of us during the night. I turned on bath fan to take away some of the other noises, this helped some what.
The staffers here are all professional and I would stay here just for this fact. They helped the stay here with my great nieces and family. They even made suggestions as to getting back and forth to Summerfest..
The pool and hot tub was perfect for relaxing and my nieces just loved this place, I think they have gills from swimming so much.

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Very professional staff

By

June 30, 2016

club

When I arrived at my room the air conditioning was not working. I immediately notified the front desk and they moved me to another room. I will stay at this facility whenever I am in the area for business or pleasure.

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Nice hotel, fair value

By

June 29, 2016

There is a place to eat, and you have others close by. Easy access to and from airport, and not far from the dock for those using the ferry. Depending on what you need, this is fine. Would have been nice to have a free breakfast available. Unfortunately Holiday Inn doesn't provide that, like almost all the other IHG hotels. I wish this is something they would change.

Good clean facility. Quiet. Restful. The most important things are included here.

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Excellent Leaving Point for Milwaukee Airport

By

June 29, 2016

club

My family and I checked in the night before we flew out of General Mitchell Airport. The hotel was immaculately clean, nicely located minutes from the departure date, and the swimming pool and area was beautiful! We spent an hour relaxing in the pool after dinner, and were refreshed and ready for our travels the next day. Great experience, we will be coming back before our next flight!

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Convinient Location

By

June 28, 2016

platinumelite

Used this as a "half-way point" to our final desitination. Hotel is located right off the highway. We were able to take advantage of the pool, relax and enjoy ourselves.

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Comfortable bed

By

June 27, 2016

I enjoyed my time at the hotel. I was able to unwind in a quiet, comfortable room. Towels were plentiful and the bathroom was clean.

Posted byHotelStaff
June 29, 2016
Dear Miccody, We truly appreciate the positive feedback. Thank you for staying with us. Regards, Chad Ahrens General Manager
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Good stay

By

June 13, 2016

I was in town late in the day to stay for one night before flying out early in the morning. The shuttle was great and was on time early in the morning. I had a good IPA at the bar and I asked if the chef could make me a BLT as there wasn't anything on the menu that reached out to me. The sandwich was tasty and I had a nice evening.

It seems a shame to revamp a hotel and modernize it but yet keep the old tile in the bathroom, it made the bath look a bit dated even though the rest of the space was "new".

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Excellent service and comfortable bed

By

June 11, 2016

club

The atmosphere of the hotel was very nice. The staff were incredibly polite, friendly and professional. The breakfast was reasonably priced and very good. The room was clean, up to date and comfortable. It was in a very convenient location to restaurant's and the freeway.
All in all we enjoyed our stay.

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sleeping with superman

By

June 08, 2016

club

very quite clean and nice location my girlfriend and I had no problems at all slept very well

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Recent stay

By

June 07, 2016

very positive. clean rooms. pleasant staff. overall good value and convenient to airport and train station

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Wedding Stay

By

June 02, 2016

A good place to stay, well kept and friendly staff and service.

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