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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 458 reviews
89%
Recommend This Property

Ratings Breakdown

458reviews

  • 5 Stars
    279
  • 4 Stars
    92
  • 3 Stars
    46
  • 2 Stars
    24
  • 1 Stars
    17

Needs updating

By

February 18, 2017

Stayed at hotel for business. Am IHG rewards member. Front desk staff also answering phones is a problem, delay to checkin, not customer focused. Bathroom needs major corrective upgrades...Faucet hanging off wall, moldy curtain, slimy tub floor. Poor housekeeping efforts. Microwave poorly functioning turntable and smell of burning plastic from inside...older model, but ???
Hotel was close to airport but would not recommend without feature corrections.
Airport shuttle was a plus. Dining and food in house, menu needs updated and expanded.

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Hotel stay

By

February 15, 2017

club

Hotel was very nice the room was very clean and comfortable. The bed was in good shape. The hotel staff was very nice and helpful. The pool area was very nice. I did not use the restaurant but it looked very clean and when I asked the barkeep for ice he was happy to help me as was the front desk a very pleasant stay

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Overnight Stay

By

February 15, 2017

club

Very clean rooms with comfortable beds.The hotel lobby was inviting and the staff was extremely friendly and helpful. It was an easy location to get to and close to downtown Milwaukee. Very accommodating for family, business and leisure stays. We will stay again for sure!

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One night stay/airport shuttle

By

February 13, 2017

club

I was very pleased with the cleanliness of the hotel lobby and updated guest rooms. The staff in the lobby was very welcoming and helpful. I will definitely stay again.

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A Get away

By

February 09, 2017

Great place to stay and relax and enjoy, nice shuttle bus to the airport

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Bugs in the pool area!

By

February 07, 2017

club

We were unable to use the pool and hot tub due to bugs everywhere.

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Convenient access to airport

By

February 07, 2017

Consistent good service, up to standard of IHG hotels

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Perfect experience

By

February 07, 2017

Convenient to airport
Super clean quiet nice bets and good TV

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Very good guest services, very prompt and helpful

By

February 06, 2017

club

All around a very nice place too stay ,parking is a little tight and small think this has too do with the stay and fly option that they offer.Extremely clean location overall

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Fun Stay

By

January 31, 2017

club

Brought the kids for the pool and it was a good time. The children under 12 eat free is a nice perk as well.

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Excellent for park and fly

By

January 26, 2017

club

Exactly what we expected. Plan to be there again and again. Shuttle service is very good, outgoing and incoming.

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Cozy Room

By

January 25, 2017

platinumelite

As A regular I like the service, Friendly Staff, Comfortable room.

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