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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 597 reviews
88%
Recommend This Property

Ratings Breakdown

597reviews

  • 5 Stars
    360
  • 4 Stars
    123
  • 3 Stars
    57
  • 2 Stars
    28
  • 1 Stars
    29

Terrible.!!

By

17 September 2017

club

I stayed here for a business trip, it was the worse experience of my life, from the hotel construction, damaged hotel room, to them unexplainablely charging my debit card and business credit card numerous times, I would never recommend it.!!

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Issues with flooding in the hotel

By

14 September 2017

club

We stayed here while in town for a job interview. The hotel had some flooding prior to our stay and there was lots of construction and disarray in the hotel when we arrived. Normally this wouldn't bother me so much, but with my interview I would have preferred to stay somewhere with less commotion and issues. The night before my interview, we hung the room service card on our door, as instructed, at around 9 pm and requested delivery the next morning. The next day when the food didn't arrive at the time we designated, I opened the door to find the card still hanging on the door (although they delivered a newspaper that morning but didn't notice the card). That made me a bit stressed for time. Our room was a bit dirty on arrival (hairs on the bathroom floor, dirty towel in the bathroom, hair in the bed sheets). I was told by the place I was interviewing that they had called the hotel in advance to ensure they had a shuttle service to take me in the morning for my interview. However, when I asked the front desk staff at check in, they told me that it was outside their normal range for the shuttle. They did make an exception and shuttled me in the morning which was nice. The night after my interview we were in the lobby and the front desk staff asked me how my interview went because they had remembered I mentioned it at check in the day before, I thought that was nice.

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Tell Us You Are Renovating

By

13 September 2017

platinumelite

Tell Us You Are Renovating on the IHG website when we are making the reservation so we can at least have a chance to search other properties. I found out when I was pulling into your parking lot after driving 6 hours and needing to prepare for your 7am meeting in your lobby that was a disaster the next morning. The only positive thing you have to offer at this property is very convenient to the A/P.

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Nice stay

By

13 September 2017

I had a great stay at this holiday inn. Despite it being under construction the place was still functional enough. I enjoyed the restaurant and swimming pool/hot tub very much. the room and beds were comfortable as well.

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Dated mid-range hotel

By

11 September 2017

The hotel is dated, the maintenance is lacking and the WiFi is better at Wally World. You may get acknowledge as an IHG club member, but you need to remind them of what you your reservation included.

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Great stay

By

09 September 2017

Beds were super comfortable. I enjoyed the blackout curtains with having a baby with me

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Pleasurable One Night Stay

By

07 September 2017

I do not typically stay in an airport hotel. I travel a lot and it is my job to plan events and reserve 5 star 5 diamond hotels and resorts all over the world for groups. I was very pleasantly surprised with this hotel and their staff. They were kind, prompt, and helpful. The only eye sore is the renovations of the lobby, so I look forwards to seeing the hotel once this is completed. I was not bothered by the sound of the renovations. I actually didn't hear anything at all.

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Water Damage Central

By

07 September 2017

Water damage everywhere and odor of dry rot and obvious water damage on my floor.

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Just OK

By

06 September 2017

Just OK, recent flood in the Hotel....property should have been discounted through the emergency construction phase. Otherwise staff was friendly and attentive, restaurant was your typical holiday inn variety but had nightly specials that were good.

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Milwaukee Airport

By

05 September 2017

club

Nice hotel and friendly and courteous staff. Convenient location.

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Trying their best

By

02 September 2017

platinumelite

They try hard to do well. This stay was hampered by repairs to the ceiling in the lobby which had collapsied over the reception area.

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From Illinois

By

30 August 2017

Enjoyed a nice long week-end - hotel was going through updates, so the lobby was a mess but the staff was very friendly and helpful. Pool was big and hot tub was great. Would recommend this Hotel to anyone.

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