Rated 4.0 out of 5 by 522
Rated 5.0 out of 5.0 by SpectreGunner Great play to stay
Staff was friendly, common area and rooms were clean. The area outside the back of the hotel is a great place to relax. The trees, green grass, open area, and view of the river was awesome.
Minor issues: 1. Only 1 bartender when the hotel was sold out. I sat at the bar and had to wait about 7-10 minutes before ordering. At least the bartender did say she would be with me in a minute. There were 44 patrons in the dinner room/bar area (I counted) while I waited. 2. I couldn't charge my bar tab to my room. This may have been a temporary problem.
Overall, my stay was great and would stay there again. I highly recommend this property.
June 29, 2016
Rated 4.0 out of 5.0 by snugglbr Love Missoula
Overall a very nice place to stay. We loved everything Missoula had to offer.
June 29, 2016
Rated 2.0 out of 5.0 by buckybeans Uncomfortable and Loud
You would think in an awesome town they would have something to brag about. But we caught them mid renovation. They have a homey warm interior that they are destroying to make a more "hip" location...the new carpet looks like a shirt cloth pattern from the 1980's - so ugly it is hard to look at...I can't imagine what the room interiors are going to look based on that tacky ugly carpet. But basically the bathroom in my room was dirty. Mold and mildew on the shower. It was like house keeping knew just where they were going to cut corners...what they could get away with. Based on the bathroom I would not be inaccurate to say one can suspect that the rest of the room isn't much cleaner.
June 28, 2016
Rated 5.0 out of 5.0 by Best Buddy The place to stay
The hotel is under some major renovations. When we booked the reservation manager mentioned the construction before we booked. The noise level from workers was fairly minimal. Bed very comfortable and the entire staff from front desk, F
June 26, 2016
Rated 1.0 out of 5.0 by MFT123 Remodel overpriced
I can usually recommend Holiday Inn but not in this city at this time.
The staff did explain the renovation that was occurring however I was charged just the same price and by that point in my day I was to exhausted to argue or change hotels.
In this hotel there is one set of elevators on the opposite side of the building. Challenging to find and frustrating if you walked to the other side of the lobby first.
Understanding that the building was being redone I will list what more than likely is being fixed:
windows foggy due to seal being broken
lamp shade punctured, no fan in bathroom, extreme musty smell, the beds sagged on the sides, rude guests in hallway with no help from desk staff, cleanliness poor but I would guess the service staff did the best they could.
My biggest complaint would be the price. Obviously the rehab is being done for a reason and yet the pricing was exactly the same as if it were already completed.
There were lots of other hotels and motels in the area that were charging less for a better space.
June 18, 2016
Rated 3.0 out of 5.0 by M2-MI Needs to join the modern world.
Room not cleaned daily on a timely basis.
Unable to control A/C fan.
Restaurant service slow.
Value poor compared to comparable hotel brands.
No free breakfast hurts this hotel in this class of service.
June 17, 2016
Rated 5.0 out of 5.0 by MO41r Quality experience
We are always looking for quality, clean rooms, updated facilities, good people
June 15, 2016
Rated 2.0 out of 5.0 by Junie57 Under Construction
Probably the worst Holiday Inn I have ever stayed in. It is dated in every aspect. I have stayed here over the years and they have updated several times but lets face it there is only so much you can do with an old hotel. And it is a shame because it has the best location in town. Too bad they can't just tear it down and start all over with a proper restaurant etc. It is expensive too. Until something drastic is done I will not stay here again.
June 14, 2016