Rated 4.0 out of 5 by 297
Rated 3.0 out of 5.0 by JCXX Pillows & TV
Pillows were not very comfortable...way too soft.
TV was a little small.
April 16, 2015
Rated 4.0 out of 5.0 by MichelleLea Comfortable room and great service
The staff was super friendly and interacted with the children that was very impressive.
April 13, 2015
Rated 3.0 out of 5.0 by frosty 649 Off the main roads
The desk service was very nice and the facilities were very clean, parking was convenient and seemed to have sufficent lighting.
Our shower head did not work, so there were no adjusting of the water flow even though it was a type that should have.
Found the restaurant was very expensive for the food that was offered.
April 12, 2015
Rated 5.0 out of 5.0 by tschaeff3 March
Enjoyed the visit for the most part. People fighting in the next room were an annoyance but dealt with it.
April 9, 2015
Rated 5.0 out of 5.0 by mtjskyjockey Clean, comfortable, downtown hotel
Clean hotel in a great, downtown location. Staff was very friendly and the rooms were modern and clean. This was a great hotel at a great price.
April 9, 2015
Rated 5.0 out of 5.0 by Cindy in Montana Wonderful Pillows Exceptional Front Desk
The Front Desk Staff was very accommodating for Shuttle Service and directions to class on the campus and routes to take to walk to and from campus.
April 6, 2015
Rated 2.0 out of 5.0 by emmjeigh Poor staff service
Staff was inattentive to issues and entirely unapologetic about their mistakes. The cleaning service was lacking, although the hotel itself is clean and very nice overall. The only problem is all the people wokring there who don't have a clue as to what customer service means. I will never stay at this hotel again.
April 6, 2015
Rated 1.0 out of 5.0 by Business Traveler987 Very poor customer service
The staff at this hotel could care less if you had a good stay. Two mornings I had no hot water in the showe, both mornings I told the front desk and the gal at the front coudl have cared less, three other customers checked out early because of the water and i should have too.]
The room keys had to be changed out mid stay, the front desk said they could only be activated for 3 days at a time, never had this issue at any other hotel.
The internet code quit working mid stay, the front desk made no apology and said try this code. they made no acknowledgement that the code had changed and neglected to provide any notice the code was changing.
When I brought these to the hotels attention I was just blown off, no one cared, I asked fo r the manager but they were too busy and never called my room as requested.
April 5, 2015