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Rated 4.0 out of 5 by 314 reviewers.
Rated 1.0 out of 5.0 by Terribly noisy. Do NOT stay here This hotel was TERRIBLE. Like spending the night in a frat house. Super noisy. Staff doesn't care. Pool was freezing. Hot tub cold and dirty. Felt extremely unsafe with the caliber of other customers. Actually considered leaving in the middle of the night to stay in my vehicle. I never complain about service or value but this was unreal. May 16, 2015
Rated 5.0 out of 5.0 by Wonderful service Everyone I dealt with was not only professional and courteous, but also went out of their way to be helpful. There were some tough customers in the hotel during my stay and the Holiday Inn staff never broke stride. Love the ambiance, close proximity to downtown, free shuttle service and the hot tub / sauna! I have stayed here my past three trips and will definitely be back next year. Thanks for everything! May 13, 2015
Rated 5.0 out of 5.0 by Great location, clean room Great location in downtown Missoula, clean room and friendly staff. May 13, 2015
Rated 2.0 out of 5.0 by Awful Bed The bed we had on the night we stayed was absolutely awful. It was hard and the springs squeaked every time you moved. I reported it to the front desk and they said they would report it to maintenance. Not the answer I was looking for after driving 700 miles. Won't stay at that hotel any time soon. May 12, 2015
Rated 5.0 out of 5.0 by Spa and swimming pool My companion and I use the pools and hot tubs at the hotels we stay in, the pool and spa were the cleanest and clearest I've seen yet this is a sign of good housekeeping. Keep up the good work. I'd stay here again May 9, 2015
Rated 2.0 out of 5.0 by Not very clean The staff was not attentive and the general area was filthy. May 7, 2015
Rated 4.0 out of 5.0 by Location! This is the best place to stay in Missoula bar none. It's a Holiday in, looks like an old Embasy Suites. Who cares if the hotel is a little tired, it is in the walking location. Pay less and stay here for a great downtown / University location. This was a good experience. May 6, 2015
Rated 5.0 out of 5.0 by Above my expectations Room was very comfortable and most importantly, clean. We had to stay an extra night due to a medical procedure. They were booked full, but yet were able to accommodate us, and our needs. Will definitely make this our first choice. May 6, 2015
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