Rated 4.0 out of 5 by 518
Rated 1.0 out of 5.0 by MFT123 Remodel overpriced
I can usually recommend Holiday Inn but not in this city at this time.
The staff did explain the renovation that was occurring however I was charged just the same price and by that point in my day I was to exhausted to argue or change hotels.
In this hotel there is one set of elevators on the opposite side of the building. Challenging to find and frustrating if you walked to the other side of the lobby first.
Understanding that the building was being redone I will list what more than likely is being fixed:
windows foggy due to seal being broken
lamp shade punctured, no fan in bathroom, extreme musty smell, the beds sagged on the sides, rude guests in hallway with no help from desk staff, cleanliness poor but I would guess the service staff did the best they could.
My biggest complaint would be the price. Obviously the rehab is being done for a reason and yet the pricing was exactly the same as if it were already completed.
There were lots of other hotels and motels in the area that were charging less for a better space.
June 18, 2016
Rated 3.0 out of 5.0 by M2-MI Needs to join the modern world.
Room not cleaned daily on a timely basis.
Unable to control A/C fan.
Restaurant service slow.
Value poor compared to comparable hotel brands.
No free breakfast hurts this hotel in this class of service.
June 17, 2016
Rated 5.0 out of 5.0 by MO41r Quality experience
We are always looking for quality, clean rooms, updated facilities, good people
June 15, 2016
Rated 2.0 out of 5.0 by Junie57 Under Construction
Probably the worst Holiday Inn I have ever stayed in. It is dated in every aspect. I have stayed here over the years and they have updated several times but lets face it there is only so much you can do with an old hotel. And it is a shame because it has the best location in town. Too bad they can't just tear it down and start all over with a proper restaurant etc. It is expensive too. Until something drastic is done I will not stay here again.
June 14, 2016
Rated 4.0 out of 5.0 by cats/montana Business/Pleasure
Great experience. I will stay at Holiday Inn when I travel to Missoula. You are currently remodeling, and I can't wait to see the changes! Thanks for always changing up the experience. This survey makes me remember that I need to call for reservations for the Bob Cat, Grizzly game. Go Cats
June 13, 2016
Rated 2.0 out of 5.0 by SpinWeaver Under Construction
This Inn was under renovation construction. No advance notification was given. Limited parking and no solution for additional parking, except on the street. Linens were questionable on cleanliness. Dark hairs on pillows. Room smelled unclean. Windows were filthy. Air in the room did not work very well. Desk staff were college students and did not seem to care about issues brought to their attention.
June 7, 2016
Rated 5.0 out of 5.0 by Grandpa Mel Nice Hotel, great location
Very nice, the only minor issue was lack of ice/vending machines on our floor due to construction/remodel. A sign explaining where the nearest machines were would have been helpful. Except for a sheet of plywood at the end of the hall, the construction was imperceptible.
June 5, 2016
Rated 5.0 out of 5.0 by nhp123 Great hotel
Nice hotel in Missoula MT. Close to restaurants and parks.
June 4, 2016