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Rated 4.3 out of 5 by 390 reviewers.
Rated 5.0 out of 5.0 by Feeling at home From the moment I arrived until I checked out I felt welcome and comfortable. All staff made the experience a positive one. Smiles were apparent throughout the hotel even though the hotel was full. I recommend this hotel and think it is the very best hotel I have ever been in my many years of traveling. August 22, 2014
Rated 4.0 out of 5.0 by Great location and Comfortable We were recommend by a friend for our first stay, at the Holiday Inn , down town, Nashville, TN. My husband had an early outpatient appointment at Vanderbilt Hospital. This location was perfect for our needs. Everyone was very kind and helpful during our stay. August 21, 2014
Rated 4.0 out of 5.0 by It's all fine and dandy I needed a clean, decent hotel near Vanderbilt University for a night. Holiday Inn was fine. Not a grade-A luxury place, but not a grade-A luxury price either. It is what it is - a decent, clean hotel at a reasonable price. I'll stay there again, but if I had unlimited $$ I'd likely stay somewhere swankier. But, since the lottery gods ain't smiling on me, the Holiday Inn is perfectly fine. August 21, 2014
Rated 3.0 out of 5.0 Don't plan on sleeping late! The staff of this hotel are very nice, but a Holiday Inn Select this is not. We had a family reunion and while the food and food staff were excellent, the rest of the staff needed customer training. As a platinum, I stay at over 100 nights a year with Holiday Inn, and another 75 with other brands, and I have a level of expectation to be treated somewhat better. The "executive" lounge had plenty of drinks, but the muffins for breakfast, there were only 12 per day, left us hungry, and the breakfast buffet that used to be free is now $12 per person and not free for platinum's. But the biggest gripe that I have is the cleaning staff. Checkout time at this facility is 11:00 am, but the cleaning staff starts knocking on your door around 8:00 to find out when you are leaving...but their limited English makes for a difficult time trying to explain the 11:00 am checkout. we had 3 different knocks until we had an English speaking person come by and finally understood what we were saying. I don't think I will ever stay at this facility again.. August 21, 2014
Rated 5.0 out of 5.0 by Nice place to stay Hotel was clean and close to nearby attractions. Front desk was friendly and helpful. August 20, 2014
Rated 2.0 out of 5.0 by Too Small All Over The office chair was broken, the bathroom was very small. After running the water it would run to the side and out in the floor if I didn't put a wash cloth there. There wasn't a tub which I would have used. The staff was always kind and helpful which I did appreciate. I did appreciate the Vanderbilt discount. August 19, 2014
Rated 5.0 out of 5.0 by Great bed. Outstanding hotel, I stay there every time I am in Nashville. August 19, 2014
Rated 4.0 out of 5.0 by Home away from home Excellent service; excellent buffet; comfortable "just like home" rooms August 18, 2014
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