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Rated 4.3 out of 5 by 411 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service We had an enjoyable stay. The room was impressively clean, quiet and had comfortable beds. The staff was friendly and the hotel was located in close proximity to everything we needed. We will definitely stay here again when in the area. September 5, 2014
Rated 4.0 out of 5.0 by Great Staff and nice hotel During my recent trip to Nashville, I stayed at this hotel. My flight arrived early and I was at the hotel by noon. The staff were very accommodating and was able to check me in early, big plus! They were very friendly and professional and always s could answer my questions and would go out of their way to assist me. The shuttle service was great. The drivers were professional and friendly..don't hesitate to ask their advise of the area, they were very helpful. I was given a room on the Executive floor. The room had a small refrig and microwave, another reason why I booked this hotel. The wireless internet connection was excellent! I was on the 10th floor and never had an issue. I even streamed a movie on my Ipad. Overall my stay was very good and I would stay here again. There were only a few downsides. One was that my bed was lumpy. It caved in on one side and wasn't very comfortable . The mattress really needs to be changed out. Bring earplugs if noise in the hallway bothers you. I always bring mine, so it wasn't a big deal for me. T It appears that the hotel will be undergoing some updates soon. If I plan another trip to Nashville, I will definitely consider staying here again. September 4, 2014
Rated 5.0 out of 5.0 by Great Mini Vaca My fiance and I decided to go to Nashville for our Labor Day weekend and were very impressed with the quality of service at this Holiday Inn. Upon arrival, our hotel room did smell a little odd, but after leaving the AC on for a while it aired out. Our shuttle driver, Ray, was knowledgeable and courteous and it was such a great luxury for us to have a safe and reliable ride to and from downtown or anywhere within a three mile radius of the hotel. The cleaning staff respected our sign on the door and did not disturb and we felt that the room was clean and comfortable. Overall it was a great experience that I recommend to anyone visiting Nashville. September 4, 2014
Rated 4.0 out of 5.0 Clean nice room but rude staff The room was always very clean and comfortable. The front desk staff always seemed like you were bothering them. From checking in to asking about the shuttle to checking out. Also around 1 AM one morning I came back without the person carrying the key. I went to the front desk to get one. The man there never got out of his seat or put his foot down from the counter, he also never asked me for a name or any kind of proof I should be going into that room. Definitely made me feel like he would have given a key to anyone and a little unsafe. September 2, 2014
Rated 1.0 out of 5.0 by Old, musty, small room with paper thin walls... Was smacked in the face with an overpowering musty smell when I walked in. Asked for a different room and was told nothing was available. Could hear every word spoken in the room next door as tough they were in my room = zero privacy. Early morning shower was impossible as the water pressure in the shower was terrible. I wish I took a video of it - that's how comical it was. Was better in the afternoon but that only lasted five minutes when I must have exhausted the water reserve. Comical. The blinds did not close all the way, so when the sun came up at 6:15 in the morning, it was time to wake up. Went to sit by the pool in the mid morning and do some work and was told it was closed. Tried later the same day mid afternoon and was told the same thing. Why have a pool if it's not available for use? Very few power outlets to charge smart devices. I travel with three smart devices and literally had to move a nightstand and unplug a lamp to get to an outlet. Seriously, for the exorbitantly high rate I paid for this hotel, I find it difficult to believe they cannot purchase another lamp with a power outlet built into the base. This hotel is conveniently located but certainly not worth the high rate which you will pay. I visit every other week for business and will not come back to this hotel. Last, this is the second time I've had to post my review. For some reason i was told my review was approved 7 days ago; however it was not posted. interesting. September 2, 2014
Rated 4.0 out of 5.0 by Great Service The staff at the hotel could not have been more accommodating! We had some special requests and they kindly took care of each one without any hassle. The location of the property is great and there are a number of restaurants/coffee shops within walking distance. The rooms had everything needed for visiting guests, but the carpet could use a little steam cleaning or replacement. Nice spa-like shower was a a welcome amenity! Will be staying at the hotel several more times this fall. September 2, 2014
Rated 4.0 out of 5.0 by Worked for me Here in our part of PA we basically have had no heat or sun since late September 2013, winter was dreadful and this year is supposed to be worse. So having said that, I simply could not take any more cold and rain this summer so I packed a bag, and drove to Nashville for the hot sun. I stayed here and was pleased for doing so. The shuttle service is great, "love ya' Ray!" This location could not be better as far as I'm concerned, the live entertainment in restaurant was pretty cool. Great local talent(s). Pool was clean, rooms decent, lobby nice. Hotel staff very professional and friendly, helpful. Breakfast was good, love the oatmeal. Ample parking, felt secure coming and going. Minimal outside noise although busy area. I would stay again. September 2, 2014
Rated 5.0 out of 5.0 by Superb Accommodations, Lowest Price in Area Best location for Vanderbilt Hospital patients & family. Shared parking lot with Vanderbilt Stadium front entrance. Room and amenities cannot be beat anywhere in area. Great restaurant but also very near fast-food chain restaurants and city park. September 1, 2014
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