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Rated 4.3 out of 5 by 360 reviewers.
Rated 3.0 out of 5.0 by Clean room, close to downtown, nice staff Overall nice hotel, thought the room service could have been better and that they should provide at least coffee in the lobby for customers (it is not that expensive). And I NEEDED coffee. The staff were very friendly and the shuttle service did it's best to keep up with the demand. The free parking was a bonus, as it is expensive to park in downtown and I liked the fact that except for one time, a cabbie was always there on site. Also, my Sister and I appreciated the grocery store within walking distance. The staff in the store were hilarious! July 26, 2014
Rated 2.0 out of 5.0 by Bed was terrible All was good until we went to bed and it was like sleeping in a wooden box. Every time we moved in the bed it creaked like an old wooden floor. Didn't rest at all the whole night. July 25, 2014
Rated 5.0 out of 5.0 by Great Hotel Room was clean and comfortable. Great room at a great price. July 24, 2014
Rated 4.0 out of 5.0 by Celebrate the 60th We came to Nashville to celebrate a 60th birthday. We had a great time at the pool and around Nashville. The pool got a little crowded with adults so it might not be the best place for young kids. The staff did a good job to keep it from being overly rowdy. July 24, 2014
Rated 5.0 out of 5.0 Weekend Getaway Great hotel! Location, service, and staff was wonderful. I definitely recommend this hotel. July 23, 2014
Rated 2.0 out of 5.0 by Smelly old room When we first arrived in our room, we thought it had a bit of an odor, as if they had used cleaner to cover up another smell. I thought maybe somoene had smoked in the room. After a day in the room, I think the smell was mildew. The room was super humid (despite unseasonably cool, non-humid weather in July in Nashville) and all of our stuff felt damp. I'm guessing the A/C unit was old and didn't do a good job of dehumidifying, leaving everything feeling wet. My husband heard other people in the lobby complaining about the same thing. In addition to the mildew problem, the deadbolt on our door did not lock, there was no bathtub and the shower doors had been removed and replaced with a shower curtain that did little to prevent water from getting all over the bathroom floor, and our room was not serviced at all on Friday despite us being out all day (and no, we didn't leave the do not disturb sign out). Overall, this was not a good room. The location of the hotel is decent, the fitness center was adequate for my needs (and open 24 hrs), and it was reasonably priced for the area, but I wish we had forked up a few more dollars and stayed closer to downtown. July 23, 2014
Rated 3.0 out of 5.0 by Nice Hotel Nice Hotel, free parking, and plenty of eating places within walking distance. July 23, 2014
Rated 5.0 out of 5.0 by GREAT ENTERTAINMENT/FOOD=BEVERAGE SERVICE I BOOKED THIS VENUE QUITE ACCIDENTLY...BUT WILL DEFINITELY PLAN ON RETURNING WHEN IN NASHVILLE. THE COMMODORE GRILL WAS A REAL TREAT...PLUS YOUR "PATIO" AREA MADE FOR LOTS OF RELAXATION AND AN EXCELLENT SMOKING LOCATION. YOUR NIGHTLY ARRAY OF OUTSTANDING PERFORMING ARTISTS WAS CERTAINLY A VERY PLEASANT SURPRISE...ENJOYED IT ALL. YOUR WAIT STAFF AND BAR PEOPLE WERE ALSO OUTSTANDING. THANKS FOR MAKING THIS HOLIDAY INN SOMETHING SPECIAL AND DIFFERENT FROM ALL THE OTHER "BLAND/INDIFFERENT" FRANCHISES I HAVE STAYED AT. July 22, 2014
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