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Rated 4.3 out of 5 by 421 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay This was an excellent stay. We are a family with respiratory disabilities so an allergin free and chemical free room is essential. With over 1/3rd of the American population now suffering with chemical or respiratory sensitivity thank you for making specail accommodations for us. The only negative is that the room service menu is too limited for dinner selections. September 15, 2014
Rated 5.0 out of 5.0 by Excellent location and staff The location of this Holiday Inn is well suited for a walk to the Frist Museum and a stroll around Vanderbuilt University. The breakfast staff was very kind to us, as we only ate a muffin and coffee. Restaurants and an excellent bookstore are also within walking distance. The bed linens are of the highest quality. September 15, 2014
Rated 4.0 out of 5.0 by Sept 10 stay Overall the stay was fine. There are no comfortable chairs to sit in. Must sit on bed to watch TV. Chairs in hotel rooms should be high back preferably recliners. After a long day you need to relax in your room without getting back pains from small back chairs. September 15, 2014
Rated 5.0 out of 5.0 by ACNP Boot camp conference 2014 I have stayed at this hotel the past 2 years for my conference. It is very clean, friendly, and convenient. Drawback is limited close parking in the evening and they could increase lighting in the parking lot for the farther out spaces. Outlets limited in the room also, so bring a power strip if you have lots of things to use requiring power. September 14, 2014
Rated 5.0 out of 5.0 by Shuttle To Vanderbilt Shuttle service was great. Driver was very helpful delivering and picking up people for return. September 14, 2014
Rated 4.0 out of 5.0 by Excellent place to stay....almost The room was great, the front desk people were fantastic, but we never got housekeeping. We stayed two nights. After the first night, we expected that sometime during the next day we would have had a visit from housekeeping; if not to make the bed, at least to give us some much-need clean towels. Only after asking for towels at the front desk did we get a visit and some towels. We got differing explanations for not having housekeeping, but neither made much sense. We enjoyed our stay, but it would have been better if we knew upfront what to expect (or not to expect). September 11, 2014
Rated 3.0 out of 5.0 by Clean but in dire need of overhaul The hotel is clean, but it is severely out-dated in lay out and function... The hotel interior (in the rooms) is in substantial need of replacement -- you can easily see where/how things are broken... The restaurant customer service was terrible -- we seated ourselves at the bartender's words and were then ignored by the wait staff -- we went to another place to grab a drink & food... On the contray, the front desk staff & cleaning staff were superb... September 10, 2014
Rated 5.0 out of 5.0 by IHG Points I am very disapointed in the updated IHG rewards program. Spent a months nights in IHG rooms and was only able to get one night free in Nashville. In addition the hotel I wanted to stay in had rooms available, but they would not use my points for that hotel. September 9, 2014
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