Rated 4.2 out of 5 by 790
Rated 1.0 out of 5.0 by jelliott Poor Stay
I have stayed at this holiday inn on many occasions in the past and have always been happy with my stay.
Unfortunately this was not the case this year.
Upon arriving at the property I was informed that there is now a charge of $24.00 a night for parking where previously it was free parking!
I had booked two free nights and then paid with points and money for a third night. Upon checking in I told the receptionist this and she said I would have to go back down after the second night and re-check in which was a bit of a pain.
I had some laundry done whilst I was there and it wasn't delivered back to my room on the evening it should have been. I had to go and enquire at the reception as to where it was. The receptionist then disappeared into an office behind the desk and re-appeared with my laundry.
On my last morning at about 8-8.30am an alarm went off in the room which I assume was a fire alarm. this woke me up and then continued for approximately 10 minutes. I phoned down the the front desk who informed me it was only a drill. Really do you have to have a fire alarm drill at 8.00 in the morning?
Finally I didn't think the reception staff were anywhere near as friendly and helpful as in previous years.
Overall very disappointed, I'm planning on coming back to Nashville next year and I will now be looking to stay in another hotel in the centre which is a shame.
November 27, 2015
Rated 5.0 out of 5.0 by Football TAMU Great location and service
All aspects of the stay was great. The hotel is located next to the Vanderbilt stadium.
November 26, 2015
Rated 5.0 out of 5.0 by Marsha2 Comfortable bed and great service.
The shuttle to downtown was a pleasant bonus. The driver provided interesting information about things to see and do in downtown Nashville. Very positive experience!
November 25, 2015
Rated 4.0 out of 5.0 by Nia1952 Great Location, Nice People
We had an enjoyable stay in Nashville. The only problem we encountered was that the shuttle driver told us the shuttle ran to downtown Nashville until 3am. When we called about 11:30, we were told the van runs until 11pm. We took a cab.
November 25, 2015
Rated 5.0 out of 5.0 by crohnie00 Cleanliness and Comfortable.
Great location to Vanderbilt Medical Center. The rate was great compared to other hotels.
November 24, 2015
Rated 5.0 out of 5.0 by tiger fan 55 Clean room and service
We stayed at this hotel a year ago and had a great stay was in area for medical reasons at Vanderbilt. The upgrades made at this location were very good. Will stay again if need be for same reasons. Also location of property is good for the downtown entertainment district downtown.
November 23, 2015
Rated 5.0 out of 5.0 Perfect fit for me...
Holiday Inn is a great fit for me. It is a good solid brand. They are competitively priced and offer pleasant surroundings and overall great value.
I was very impressed they offered me a shuttle ride to an event.
The location was perfect for getting to downtown Nashville area. My room looked out on the Parthenon and park. This is a beautiful full scale reproduction of the original Parthenon in Greece. Who knew there was one in Nashville?
Front desk employees were very kind and respectful.
November 23, 2015
Rated 5.0 out of 5.0 by Novascotia Service
From our Persian Day Clerk who checked us in to Logan who checked us out...service was outstanding along with their personalities......Jerod was very helpful with local sights...food and other directions we needed to Vanderbilt Medical. We did lose our room but Logan found us another after five calls to other locations....and directions to get there...Thanks to all for being so kind at a hard time in our life...Robert H.
November 22, 2015