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Rated 4.1 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by wireless internet connectivity unreliable, which is unfortunate with current reliance and need to communicate and stay connected electronically when travelling July 24, 2014
Rated 5.0 out of 5.0 by Clean Property and Great Staff Traveling on business this was a great property for a three night stay. Very clean property and friendly staff July 16, 2014
Rated 2.0 out of 5.0 No thank you Traveling for business. Hotel was overpriced with little amenities. Food/bar service was poor. Put out muffins or coffee for the morning, for gods sake. Is that too much to ask? Cannot believe I paid so much for so little. July 16, 2014
Rated 5.0 out of 5.0 by very nice hotel We enjoyed the hotel. The not breakfast was very good and great value July 9, 2014
Rated 1.0 out of 5.0 by indifferent staff An excellent facility. In this case, the use was for a wedding. And it fitted very well. But with our reservation, we requested a 1 pm check-in time, so that we could dress for the wedding. Upon arriving before 1pm, a large man, who was Desk Clerk, said no rooms were available yet, and we would likely have to wait until 3 pm We waited in the couches across from him. At about 1:30, the groom of our Wedding party arrived, and inquired why we weren't in our rooms. Luckily, he was served by a newly arrived woman Desk Clerk, who immediately addressed the situation. An alternate room was found immediately. The other Desk Clerk, still indifferent, said that he thought we were waiting for a specific room on the same floor as the bride and groom. But he had never explained that other rooms had been available well before our arrival. When the problem of needing room occupancy before a wedding so often occurs, surely it can be addressed. This situation marred our stay in an otherwise fine facility July 2, 2014
Rated 5.0 out of 5.0 by Wedding Stay Our overall stay was very pleasant from all aspects. Very clean hotel with nice surroundings. July 2, 2014
Rated 5.0 out of 5.0 by Best nights sleep! I never sleep well in any hotel. This blew me away how comfortable the beds were. I wanted to sleep in so much but of course I had to get up at 6:30am. July 1, 2014
Rated 4.0 out of 5.0 by Solid Room I liked my stay, but expected complimentary breakfast as well. June 30, 2014
Rated 3.0 out of 5.0 by Poor checkin Don't try and check in early. Unable to even get answer for an 1 hr early checkin. Poorly organized no communication with house keeping. Blind adherence to 3:00 pm rule even though no rooms being cleaned on our floor. June 30, 2014
Rated 4.0 out of 5.0 by NO REVIEW DO NOT WANT TO REVIEW. I ALREADY SAID ENOUGH AS FOLLOWS: Room maintenance somewhat sloppy. Three of overhead pot lights burned out Bath sink faucet VERY difficult to turn on. Asked at desk first morning to was NOT FIXED. June 27, 2014
Rated 4.0 out of 5.0 by Decent Stay This hotel had a nice lobby, great value for breakfast and decent rooms. The only thing was that the room was a bit musty when we got up to our room. June 25, 2014
Rated 4.0 out of 5.0 by Would come back Enjoyed my stay, staff was courteous, hotel was lovely, clean and bright. Had a very relaxing stay. June 24, 2014
Rated 4.0 out of 5.0 by Nice hotel Nice hotel, close to the motorway a bit far from Bronte. June 24, 2014
Rated 5.0 out of 5.0 by Great Place I stayed here my first time while doing some training for my company. We may have need to do more training in the future and would recomend this place to any one. June 22, 2014
Rated 5.0 out of 5.0 by comfortable bed and clean hotel, courteous staff comfortable bed and clean hotel, courteous staff; late bar service was friendly and helpful, staff provided cream for my morning coffee with no delay; breakfast was great with lots of variety; staff were helpful and attentive; room was quiet despite being near a major highway; meditation garden out front with running water was relaxing place to wait for family pickup; bill was timely and accurate June 17, 2014
Rated 5.0 out of 5.0 by sudden stay pleasant staff, friendly and helpful had o stay for the night unexpectedly and was treated well June 16, 2014
Rated 5.0 out of 5.0 by A Great Place to Stay If you are in the Oakville area, consider staying at the Holiday Inn off Bronte.. Very nice hotel, close to everything, easy in and out access. The staff is particularly friendly and care about your stay. Well Done June 14, 2014
Rated 5.0 out of 5.0 by Very Quiet Despite how many young people were staying at the hotel, it was very quiet. Even having the room next to the elevator, we didn't hear anything!! Only thing we couldn't find was the price list for the in-room bar fridge. June 13, 2014
Rated 4.0 out of 5.0 舒適但小有瑕疵 旅館乾淨舒服,但是地處偏僻。不過位置離高速公路近,又有免費停車場,適合自駕旅行的人入住。 周圍沒有太多生活機能,火車站有兩公里遠。 June 12, 2014
Rated 5.0 out of 5.0 by Fantastic Experience Enjoyed my stay very much, in every way. A quality hotel, with excellent customer service. I felt very comfortable. June 10, 2014
Rated 3.0 out of 5.0 by Good service, room leaves room for improvement Hats off to the front desk staff who moved us very quickly when I complained about a strong odour in our room. The second room smelled better but could have used some cleaning in the corners. When looking for a plug in I saw food behind the bedside table and someone's pill under the end of the bed covers on the floor. As a general statement I didn't feel the room was very clean. Very friendly wait staff in the restaurant! Had to call front desk at night due to a rowdy group next door and they sent someone up to address it right away. Twice. Front desk staff apologized kindly. Ended up staying two nights, and am returning this coming weekend for work. Hoping for a quieter and cleaner stay! June 9, 2014
Rated 4.0 out of 5.0 by Very good getaway from home on business Staff in lounge, and front desk are the best, they know you by first name and remember your needs June 5, 2014
Rated 4.0 out of 5.0 by Front dest staff Very Friendly front desk staff always smiling and helpful June 4, 2014
Rated 4.0 out of 5.0 by Room and service The housekeepers never replac ed the plastic covered cups the 3 nights we were there. As a result, on the last night we had none Bar: dropped into the bar at 1030 pm to be greater by a server that looked unkempt, upset we came so late and then wasn't helpful at all. While there it was noticed by both my daughter and myself that all the staff we observed other than the front desk staff looked untidy and either over tired or not caring The day staff however was wonderful May 14, 2014
Rated 5.0 out of 5.0 by Business Office The Business Office was poor. The computer was not easy to use and it was hard to access a "Print boarding pass" function. Other hotels make it easy with an entry screen with various options as quick links. You also could not easily determine which printer to use. May 12, 2014
Rated 3.0 out of 5.0 by Elevator Bell Too Loud to Sleep Here Elevator bell is too loud can be heard from farthest room with room door closed all night long - needs to be fixed immediately. Gym is very small and usless -- no free weights and work out machine is usless. Get bigger gym with weigthts and machines. May 6, 2014
Rated 4.0 out of 5.0 by Excellent Hotel - Highly Recommended Great hotel. Rooms are clean, nice lobby and restaurant. I personnaly had issues with my work wifi as it was an unsecure network ... my only issue. Will stay here again. May 3, 2014
Rated 1.0 out of 5.0 by Poor Service Requested a kitchenette with 2 queen beds - and than upon check in got a king size bed with couch and was advised that the 2 queen size beds didnt come with kitchenette. Did not accommodate and did not have any cots to provide, check in desk was rude and unpleasant. April 29, 2014
Rated 5.0 out of 5.0 by Keep it up, Holiday Inn! Excellent rate, great service, great restaurant, and loved the free drinks during the 'customer appreciation' gathering. Holiday Inn is stepping up! April 6, 2014
Rated 2.0 out of 5.0 by negative experience with other guests handled poorly My partner and I just visited this past weekend. The business conference I was attending was being held there. The staff was friendly, food was good, and overall, it was a nice atmosphere. However, we had a very restless and uncomfortable stay. Thurs. night was wonderful, but a group of families occupying eight rooms around us (we were sandwiched among all of them) checked in Fri. early afternoon and were very disruptive. They left there doors ajar so the kids could run back and forth between the rooms, constantly slamming doors, playing ball and literally having races in the hall right outside our door, and the parents socialized endlessly in the hall, drinking and ignoring the disturbance their children were causing to us. Being there for business, I had long days, rarely left the hotel, and was looking forward to much needed rest each night. It was uncomfortable to have to navigate my way through a dozen people, including playing children, just to get in and out of my room. I understand my request to be moved could not be granted because the hotel was full, but it took multiple times of informing the front desk before management or security addressed the issue. By 9:00pm our final night, it finally quieted down, but by 10:00pm the noise level increased again, so I am certain the management did not make subsequent checks through our hall that night. I also could not get the phone to work, so I had to go to the front desk to report the incident each time. I was so exhausted from working all weekend, I passed out on Sat. but my partner had a very unrestful stay while there with me. I realize this was an unusual situation to be sandwiched among so many related guests and have never experienced anything like this during any other hotel stays. Only because I think this is an extreme example and uncommon experience would I recommend this hotel again. I was disappointed upon checking out that I was not offered any compensation or vouchers for the uncomfortable stay. I will be contacting corporate. March 31, 2014
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