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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 1015 reviews
92%
Recommend This Property

Ratings Breakdown

1015reviews

  • 5 Stars
    636
  • 4 Stars
    258
  • 3 Stars
    63
  • 2 Stars
    34
  • 1 Stars
    24

Friendly staff and great room

By

October 20, 2021

club

One night stay with my 6 year old granddaughter. Pool was awesome and room was updated and large.

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Great hospitality service

By

October 20, 2021

club

Overall very good experience, housekeeping staff was pleasant. Charles in reception was very accommodating to host our hockey team on short notice to have dinner at the hotel restaurant, he took care of logistics. Food at Burger Theory restaurant was very good, service was a little slow.

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Lits confortables

By

October 19, 2021

Peut être améliorer les postes de tv…pas de films ….pas de guide….

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Up to date and great service

By

October 14, 2021

Amazing place in the city to stay while away from home will highly recommed.

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Holiday atmosphere

By

October 14, 2021

Very friendly staff, family atmosphere. Decor and staff make guests feel very comfortable on entrance. Spacious and clean rooms. No outside room noises noticed.

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Convenient, clean and quiet

By

October 12, 2021

Great location and value after a long travel. Quiet and got a good sleep. Stayed one night.

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Great staff

By

October 11, 2021

club

Very pleasant polite and attentive in difficult Covid conditions

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Convenient and comfortable

By

October 07, 2021

Nicely renovated rooms. Fridge and microwave are very handy. Very comfortable bed, with excellent linens. Spacious room and nice large TV. Breakfast in the morning was good, freshly made. Anna the server was terrific.
Overall nice stay.

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Will surely book

By

October 05, 2021

Renovated, Spacious and Nice Rooms.

Good bed, nice bigger TV with more channels.

Accommodating staff.

Will surely recommend it for my friends and will choose again for my stay as well..

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Great place for a quick stopover

By

October 04, 2021

Flew into Hamilton for three Jays games. Location was great - very close to GO train station and to QEW. Staff were helpful, solved two small problems very quickly. Comfy bed and great lighting in the room. Would have been nice to have a hot tub by the rather cool pool.
Would stay again.

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Great location

By

October 04, 2021

Friendly staff, easy highway access, large, clean rooms, great amenities

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Excellent value

By

October 03, 2021

Rooms are totally renovated and are beautiful. Wonderful stay….highly recommend.

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