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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
91%
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整體經驗

4.4

根據 956 評論
91%
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Ratings Breakdown

956評論

  • 5 星級
    586
  • 4 星級
    250
  • 3 星級
    62
  • 2 星級
    34
  • 1 星級
    24

Hotel was closed when we got there

By

9月 02, 2020

We arrived at the hotel after receiving a confirmation and we are looking forward your arrival the night before only to find the hotel closed and all reservations cancelled. Sign on door said to check with the hotel next door. We did. They had no transfer of reservation. We were lucky they had a room, if not we would have spent part of our trip looking for a place to stay. Not cool.

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My experience with IHG Hotel

By

6月 21, 2020

It was a lovely experience... I really enjoyed my visit

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Great Service

By

3月 19, 2020

club

Great service and staff was more than courteous. thank you ;)

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Excellent

By

3月 16, 2020

In all respects, excellent.
Nice staff, clean, comfortable, central in location, and above all it puts you in a relaxing mood; as far as myself.

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Comfortable and clean

By

3月 09, 2020

club

Nice, comfortable, clean, central location, and price reasonable

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Old decor

By

2月 26, 2020

club

Only reason to stay at this hotel is because of location next to conference Centre. Other hotels next door will be looked at next time I’m booking for event at oakville Conference centre. Room has old carpet, old dirty furniture, poor lighting and just an overall dirty feeling.

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Needs updating

By

2月 23, 2020

club

Hotel is tired. Bathrooms have been updated but are small and cramped. Rooms need updated furniture.

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Perfect stay

By

2月 23, 2020

platinumelite

Excellent service and great pricing
Very accommodation
With great value and very very pleased

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Great place for Families

By

2月 20, 2020

club

Our executive suite was smaller than what we expected, based on website photos and the furniture is a little dated but otherwise the room and hotel were great. The pool was warm, there did seem to be a shortage of pool and gym towels. I asked for a crib but it never arrived and I wasn’t advised either way. Not a big deal, but would’ve been nice to have or at least know if one wasn’t available. Close enough to restaurants and other things to do.

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Bed not comfortable

By

2月 19, 2020

club

One bed was comfortable but the other one wasn't. It was nice to have a choice of pillows. The windows in our room were sweating water all over the window sill.
The truck noise was a little distrubing.

Overall very happy with my stay

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Flooded room

By

2月 18, 2020

club

Our initial experience of this hotel was great! Unfortunately there were some plumbing issues and 3 rooms (ours included) flooded. We were given another suitable room however there wasn’t bedding for the pullout couch and moving small, sleeping children at 11pm is less than ideal. The front desk staff was incredibly helpful given the situation.
I was a bit surprised to have a bill laying on the floor of our new room, thinking that of course something would be done given the fact that we had to change rooms in the middle of the night. Then I find a charge on my credit card that is $50 more than the bill I was left. It’s only been a couple of days so maybe the refund is still coming but as of now I haven’t seen it yet.

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Friendly staff

By

2月 18, 2020

club

A very clean, well run hotel. Staff are very friendly and helpful. Lots of great restaurants and shopping close by and right next door to convention centre. Lots of free parking.

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