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Rated 4.4 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Enthusiastic Staff In the High Desert What a high energy, enthusiastic staff at the front desk and breakfast area. A contagious energy that reall made guests feel welcome. September 15, 2014
Rated 5.0 out of 5.0 by Outstanding Staff Members I was really impress with the staff members and the coordination between the front desk and the restaurant were excellent. They exceeded my expectation when I checked-in late, everything that I requested was ready and in proper order. September 6, 2014
Rated 5.0 out of 5.0 by Great Service Excellent hotel for what I needed. Loved the pool - food -service. Close to everything and very very clean! Staff was friendly and caring. Would absolutely go back and have added it to my favorites on my passport cloud. September 3, 2014
Rated 5.0 out of 5.0 by My Current Stay Overall experience was excellent! Especially Tony and the rest of his staff are very professional and hospitable that makes me feel as if I am at home. August 30, 2014
Rated 5.0 out of 5.0 by Excellent service I have Stayed at this location for years. I've never had any problems with the hotel, its amenities or its staff. Rooms are great and comfortable. I will continue to return and have recommended to my family and friends as well. July 24, 2014
Rated 3.0 out of 5.0 by Average hotel overpriced Completely booked the weekend we stayed. Filled with softball leagues and tons of preteens. Hard to use elevator since they were constantly hauling equipment and water coolers and pizzas up and down all day and night. Prank phone calls to our room. July 23, 2014
Rated 3.0 out of 5.0 by The Devils Armpit Hot in Lancaster Overall it wasn't that bad although I was upset the prices were so high and were not offered a discount. There is absolutely NOTHING in Lancaster that would justify a high cost of a room!!! The outlets to charge your phone are limited and are stupidly placed on the lamps. NOT every kind of charger fits on there. July 10, 2014
Rated 5.0 out of 5.0 by Class In Palmdale The Holiday in Palmdale is a great hotel. Quiet, clean, secure, with comfortable beds. The fitness equipment works. Breakfast is fresh and tasty. Not the fake stuff. The staff is very friendly. A very comfortable place to spend nights. Restaurant food is excellent. July 4, 2014
Rated 5.0 out of 5.0 by Nice short stay Nice hotel and restaurant in house. Clean and modern. June 19, 2014
Rated 5.0 out of 5.0 by Second long term stay at Kimberly and Tony's My first trip to the Palmcale Holiday inn far exceeded my expectations. The second trip was even better. I have to say that I was saddened to leave. The staff truly is my family when away from home. Thank you all, and see you soon June 16, 2014
Rated 5.0 out of 5.0 by Great Service The staff was very accommodating for our softball team. If we play in Lancaster again, we know where we'll be staying :) June 6, 2014
Rated 4.0 out of 5.0 by Review Hotel staff is great, no real problems. The AC units are a bit loud but work well. The occasional outlet that won't output too. The rooms may need some upkeep but overall a good experience June 2, 2014
Rated 5.0 out of 5.0 by Hospitality Great location right off the freeway. Friendly staff, and clean rooms. Great breakfast to start the day, with evening reception to round out the day. June 1, 2014
Rated 2.0 out of 5.0 by Regular patron I stay here on occasion for business but avoid it due to the small rooms, closet like bathrooms and noise from hall and neighbors. I stay at a number of Holiday Inns for business and collect IHG points, this is the only one I avoid. May 8, 2014
Rated 5.0 out of 5.0 by Won't go wrong here This place is the BEST! I travel for a living , staying in hotels about 135 nights per year, this place delivers! From a warm smile at check in, to the food, bar and breakfast, I go out of my way to stay here. I have elite status with other hotels in the area but prefer to stay at this facility! If you are fortunate enough to meet Lehua at the front desk she begins the experience of pro hospitality at its finest. Thank You for all you do. April 15, 2014
Rated 5.0 out of 5.0 by prof staff always clean i sleep like a baby when i stay,the staff is top notch i wont stay at any other hotel in palmdale, and ive stayed at most of them April 15, 2014
Rated 5.0 out of 5.0 by Holiday Inn - Palmdale By far the best feature of this location is the staff. From management to the front desk and lounge staff they make you feel at home. Very friendly and easy to deal with. If you have to be on the road its nice to enjoy your stay. Several of my colleagues and I drive the extra 15 minutes south of where we are working strictly due to the staff. That says it all. Highly recommended. April 7, 2014
Rated 4.0 out of 5.0 by Good Staff, Horrible policies The staff at the hotel is great. The issue is that if you have a group of people staying there for months on end, getting a group rate you are NOT entitled to IHG points. Apparently the 10's of thousands of dollars we pay there is not enough?!? April 2, 2014
Rated 5.0 out of 5.0 by Great night sleep along with incredible service The rooms are comfortable and above average in size. The grounds are well kept. The buffet is great and most of all the staff is amazing, March 2, 2014
Rated 4.0 out of 5.0 by Good room for a good price Overall good experience. Refer made wierd noises at night, so we unplugged it. Staff was excellent and very helpful. Good place for a good price. February 26, 2014
Rated 5.0 out of 5.0 by Great service and very friendly and accommodating staff My family and I just loved the room we booked. The service was great and the staff had been wonderful. If there is anything negative , it is the coffeemaker and the food. My husband ordered the pork chop and there were two thin slices that were a little overcooked. The hot food in the breakfast buffet were not hot, they were close to being cold especially the scrambled eggs. Overall though, the experience was wonderful! February 21, 2014
Rated 5.0 out of 5.0 by The Best in Palmdale and an incredible staff I work out if town year round I have never had a more pleasurable stay with such an accommodating staff. January 15, 2014
Rated 5.0 out of 5.0 by Great service The breakfast service is great, and food is nice. Beds are comfortable. Swimming pools are nice, too. December 29, 2013
Rated 5.0 out of 5.0 by Very nice stay We were pleasantly surprised with this hotel. Centrally located very clean. The staff was very nice. The food very good. Our overall experience was wonderful. December 9, 2013
Rated 4.0 out of 5.0 by Great Place Holiday Inn is a great place to stay and this one is no different. I would stay again in a heartbeat. December 2, 2013
Rated 5.0 out of 5.0 by most favorite holiday inn the staff here is always helpful and courteous. the restaurant is excellent. the rooms are comfortable and clean. November 29, 2013
Rated 2.0 out of 5.0 by Music in Banquet Room Where as the place was nice, it was not quiet. We were down for a girls softball tournament. My daughter and I were on the second floor above a banquet room that had a "rave" going on. I called the front desk 3 times about the noise, they said it was a jazz group. It was loud dance music. The vibrations from the bass rattled the room, the bed and right into our pillows. This went on until 1:30 am. I was not informed this was to go on below us. My daughter and I were up until 1:30, which made getting up and going to our first game really bad (we lost that game too!). Sunday night was the same thing, fortunately the hotel let us switch rooms and we got some sleep. Still, not a good experience at all. November 11, 2013
Rated 4.0 out of 5.0 by friendly & curteous staff + clean, comfortable room with decent wireless internet speeds, which about wraps it up for us business travellers... November 6, 2013
Rated 5.0 out of 5.0 by Great Hotel, Great Staff I can't say enough good things about the Staff, and what a great stay I had. November 4, 2013
Rated 4.0 out of 5.0 Nice rooms, bad breakfast The rooms were amazingly comfortable and clean. The bathrooms were very well kept. The only issue I had was breakfast in the morning which was free. Sat down for breakfast and the waitress said they only had coffee or water which wasn't horrible because I thought it was free. Ate an ok breakfast then the waitress asked if we had meal coupons. I stated we checked in late in the evening and the receptionist told me their was a free continental breakfast in the morning. She went and checked with the front desk and stated that because I booked my room online with a small discount the breakfast would cost over $15/person. I ended up paying anyway. Disappointed! They should have asked for the coupon as soon as the guest sit down. October 16, 2013
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