Rated 4.0 out of 5.0 by plc4918 Staff
without Kelly, Charlotte, and Ollie, you would have to close the doors. your facility is old, tired, and worn out. plumbing, tile work, carpet, and paint are all in need of attention. if you cannot spend money on your facility, at least give your people a raise to compensate them for delivering great service under adverse conditions.
May 31, 2013
Rated 2.0 out of 5.0 by DLHDLH "Not Peachy" in Peachtree City, GA
I am not one who usually writes reviews, but I must comment on a recent experiece at this hotel (May 23-27, 2013). Upon checking into room #231, we discovered a heavily soiled bed skirt. It was pretty obvious and looked like someone had vomited on it. This called into question the cleanliness of the room. We then looked around the room and discovered that the mirrors looked like they hadn't been cleaned during the last couple of stays. The carpet needed to be vaccumed around the edges. I brought this to the attention of the front desk and the agent said she would replace it. She replaced it with a very wrinkled bed skirt. The second night we returned to find no towels and no coffee cups. Our daughters were already in the shower so I called down to the front desk and after 30 rings and no answer I went down to the front desk and waited for five minutes for someone to appear. The last evening I was woke up at 1am with people screaming and pounding on the floor up above my room. I called the front desk and after 20 rings the agent in a very pertubed tone answered and said that they were aware of the noise and were taking care of it. The noise stoped twenty minutes later. The greatest question about security is the side door that is open until 11pm each evening. We found the door open several nights long after 11pm. To my knowledge, this door is not monitored by staff or by camera. If you think that you are staying in a secure motel with interrior hallways you are not! I would not ask for a room on the first floor on that side. This door also is a hang out for staff on their smoke break and we found a cigarette smoldering their upon each entrance and exit. How inviting!!! The breakfast and breakfast staff were very nice.
May 28, 2013
Rated 5.0 out of 5.0 by ELA28 JUST LIKE HOME..
NOT ONLY IS THIS PLACE LIKE HOME, BUT SUPER COMFORTABLE. THE STAFF IS KIND AND UNDERSTANDING- ALWAYS READY AND WILLING TO HELP WHEN NEEDED.. THERE'S A LARGE SHOPPING CENTER BEHIND THE HTL WHERE YOU CAN GET JUST ABOUT ANYTHING- CONNIE- BRANDON-KELLY-RAYN-STEVE-DANIELLE- AND CANT FORGET MS. OLY ARE WONDERFUL. I MEAN WHEN THE MANAGER GOES OUT OF HIS WAY TO TO TAKE YOU PLACES- YOU KNOW THEY CARE.
THANKS A LOT!!
May 23, 2013
Rated 5.0 out of 5.0 by Lilly50 great hotel and staff
We had a wonderful stay here recently in May 2013. We along with family and friends stayed here for our son's wedding. The staff was very friendly and helpful. The breakfasts were delicious and thanks to Barbara for the great cooking she does early in the morning. It was nice to sit over breakfast and talk with others we knew. We enjoyed sitting in the lobby, relaxing and by the pool also.
Wonderful stay, thank you all!
May 22, 2013
Rated 5.0 out of 5.0 by DaisyMae Very Nice Hotel
This hotel is a great one for sure. Nice size suites, very clean, great area, close to shopping, walk paths and major roads.
I really like this hotel and would definitely recommend it. The staff is awesome too AND they allow dogs and are very accommodating. Great Value! Many people stay here for months like me! :)
May 11, 2013
Rated 4.0 out of 5.0 by Roger Not the level of comfort accustomed to
We had a rather long and tiring trip and due to traffic and construction, beyond our control. We considerately called ahead to the desk and advised of our expected late arrival, approximately 7:00 PM.
When we did arrive, we did not have available the king bed, executive level requested but were advised that the only available was a double bed room. Although clean, it was not what we wanted but tired is tired, so we gave in.
The double bed was definitely not for us and we did not sleep well.
No complaints about the room otherwise, but I mistakenly thought that platinum elite was good for the room requested especially since we notified the hotel of our amended arrival time.
May 7, 2013
Rated 5.0 out of 5.0 by foxysmurfette Loved this place!!!
I have stayed in many hotels and different chains over the years. This Holiday Inn is the quietest, best staffed, and super cute room set up! The price was excellent for what we recieved. It actually exceeded my expectations. The staff was very helpful and knowledgeable of the area. Even though it rained and our purpose for coming to the area was cancelled, we had a good stay at this hotel!
May 3, 2013
Rated 3.0 out of 5.0 by willyhz Bad Pillows
staying there since 2 years and still using very bad small pillows that hurting the nick.
the daily cleaning of the room is not within the standard.
allowing pets and doubt they are cleaning the rooms well after leaving.
April 30, 2013