Rated 5.0 out of 5.0 by wjl1 Another Great Stay
I freequently stay at this hotel and dont take the time to compliment the management and staff enough. This hotel has undergone major renovations and appears to strive for continuous improvement in all aspects.
The staff is Fantastic. Laura and Kelly at the front desk make check in a pleasure and always have a smile when you walk by. The bar has a great happy hour and food and the bartenders Ken and Christine are fantastic.It amazes me thier ability to remember customers name and drinks even if they havent been there in a while.
March 17, 2013
Rated 4.0 out of 5.0 by Garyk01 clean room good staff
On a one day business trip, great clean rooom, very quiet bathroom spotless, plenty of tv channels, staff very helpful
March 4, 2013
Rated 5.0 out of 5.0 by Archery04 Great Service
The staff was very professional and accommodating from the minute I checked in until I checked out. The lady's at the front desk were efficient and made the check-in very easy.
February 13, 2013
Rated 5.0 out of 5.0 by PunkaEllie Wow!
It was a relief for my wife and me when we checked into our room for several nights at this H.I. Everywhere throughout the hotel was neat and clean. Our room, too, was quiet, clean and cozy, The bed was extremely comfortable with fresh linens. We wanted to be able to spend more time in the room instead of attending several of the planned family functions. We are looking forward to staying again at this HI now that we have family and friends on Long Island. Kudos to the entire staff for making our stay so positively memorable.
February 2, 2013
Rated 1.0 out of 5.0 by Brian20 Beds Hard AS A ROCK!!!!
Do not stay at this location!! The floor is more comfortable!! I informed the General Manager that the beds were extreme hard, he stated the beds were only 2 years old and he was sory I had a bad nights sleep.
January 31, 2013
Rated 5.0 out of 5.0 by bogy1 Great all around!
I travel to the Long Island area frequently and began staying here about 4 months ago . The Hotel has been recently updated and an excellent job as been done. The staff is wonderful and go out of their way to do what they can to make you comfortable. The rooms are clean and modern and of average size. Keep up the great work and I'll see you during my next visit.
January 18, 2013
Rated 2.0 out of 5.0 by mikefromBoston cigarette smoke
I could smell cigarette smoke in the hallways and sometimes in my through the air supply.
January 16, 2013
Rated 2.0 out of 5.0 by Atty1175 last stay nice...this time around not so good
I booked a room that was a non-executive level room and it was not as nice. The room was substandard, had very little amenities and the heater in the room smelled terrible when turned on. Further the carpet outside the room and the hallways were very dark and dingy. Compaired to the executive room the standard room is well below expectations.
January 15, 2013
Rated 4.0 out of 5.0 by ArthurZ Good Stay
Fine overall, but no microwave in room and bed comforter too heavy.
January 3, 2013
Rated 1.0 out of 5.0 by nonenonenone i will never stay at this place again
1) dark low celinged rooms. felt like i was in a cave
2) front desk clerk couldn't even bother to turn around to
answer my questions because he was busy reading
a usa today (older caucasian guy#
3) while eating breakfast in their restaurant, a hotel
employee was emptying an ash tray right in front of
the window we were sitting at #i suppose she thinks
she was watering the bush by dumping wet cigarette buts on
it). we made it 100% clear that we thought that what she was
doing was disgusting particularly while we were eating
but she just ignored us.
4) does the manger or anyone ever occ roam the halls at night?
ever?? every night there were screming children in the
January 2, 2013
Rated 5.0 out of 5.0 by CurtO Plainview property review
I am a long time Platinum member, and a frequent visitor to Long Island. I have been staying at the Plainview property for many years, but this is my first visit since the upgrade. I have to say I was very impressed with the room, the lobby, the bar, and the restaurant. all were first class. I will be a frequent guest as my business travel dictates.
December 12, 2012
Rated 5.0 out of 5.0 by Rob27 Beautiful recently renovated hotel
This property has been meticulously renovated and has an amazing and welcoming lobby, bar and retaurant area that has a very open comforting feel to it. The rooms are practically brand new with great comfortable beds and large private bathrooms -- with the sink inside the bathroom. Would definitely stay again as a first choice when visting this area.
December 6, 2012
Rated 2.0 out of 5.0 by RJK4444 My recent stay
Very disappointed the room had no Refrigerator or Micro wave and the exercise equipment was broke. I asked if rooms come with refrigerators and the front desk said yes but they ran out.
Also maid service did not empty all the trash cans
December 6, 2012
Rated 5.0 out of 5.0 by Billlllllll Great Stay
As a frequent guest I dont comment enough on the quality of this property and the fantastic customer service provided by management, front desk staff, hospitality staff and housekeeping.
December 5, 2012
Rated 5.0 out of 5.0 by tnp2107 Great service!
I would definitely recommend this hotel for your next stay! The rooms were clean and modern, and the staff was very friendly. The restaurant also had some good cocktails, and the food was good as well. :)
November 30, 2012
Rated 5.0 out of 5.0 by knp1217 Great Hotel
Stayed at this hotel during a business trip and had a great experience. The hotel was newly renovated and the decor was warm and welcoming. The staff members throughout the hotel were kind and caring. The room was clean and smelled fresh. I had dinner at the restaurant and the food was absolutely fantastic. I would definitely recommend this hotel and I will be returning to this hotel during my next trip.
November 20, 2012
Rated 5.0 out of 5.0 by Cindy20 Front desk personnel and Chris the GM were outstanding!
We were unable to stay at our home after the recent storm. The hotel staff was extremely caring. The room was both clean and comfortable.The menu in the restaurant was very upscale. The food items we ordered, especially dinner were prepared by a chef that deserves recognition. Not only were the dishes prepared to perfection, the presentation was beautiful. Would go back to the restaurant even if we were not staying there.
November 17, 2012
Rated 5.0 out of 5.0 by Ant68 Great room room with all the amenities
Place was completely redone and was a pleasure to stay at. Staff was very friendly and made us feel very comfortable. The food at the bar was great.
October 25, 2012
Rated 5.0 out of 5.0 by DerykT74 A refreshed property ...
This was an exceptional stay at an IHG property. From the palatial feeling you get as you enter the lobby, to the friendly, helpful staff, to the updated fresh, clean room ... this was one of the best experiences I've had at any Holiday Inn! It is obvious that the property has undergone major renovations / updates recently. The room felt modern and gave me a sense of value for the price I paid for the 2-night stay. The little details all added up, including having enough outlets to charge my phones, laptop, and other battery powered devices. The attractive and friendly female front desk associates were conversational and extremely helpful, even recommending a great local restaurant within a few miles of the property. I would definitely stay at this hotel again, and also recommend it to anyone staying in the vicinity of Plainview, NY. Thank you for a great experience!
October 22, 2012
Rated 5.0 out of 5.0 by littlesam great service
Our reservation was made in error at the HI in Hauppauge. Our clerk at Plainview did a tremendous job in getting us in at plainviewHI. After some conversation with 800 holiday Inn they agreed to cancel HI in hauppauge with no penalty. A good resolution for us.
October 19, 2012
Rated 1.0 out of 5.0 by Bondbread Personnel
I am handicapped and also on oxygen. I had my equipment sent to the hotel. Brain was wonderful. He got all the things from my car and took everything to my room. It was wonderful to not only be greeted nicely but also to immediate be help in such a pleasant way.
October 12, 2012