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Rated 4.3 out of 5 by 372 reviewers.
Rated 5.0 out of 5.0 by Good place to stay in Portland This is a very nice hotel. Rooms were attractive and beds were comfortable. The bar/lounge is a welcome respite after a long day of sightseeing and walking. Nice breakfast available at a reasonable cost. Lobby is nicely decorated and well maintained, and staff were very accommodating. Only complaint is the bathroom is tiny! Barely had room to turn around. August 28, 2014
Rated 4.0 out of 5.0 by Central Appointment and Very Quiet I enjoyed my stay at the Holiday Inn, as it was so tall, finding it in a strange city made it easy to navigate around. The room was large and large windows to enjoy the sunshine. I wanted to eat at the restaurant but it was completely empty so chose to eat out instead. As I stayed on a Sunday, street car parking was free so it was a not necessary for the staff to offer to park my car for $10,00. August 28, 2014
Rated 5.0 out of 5.0 by convenient good location, more than serviceable...clean and comfortable August 27, 2014
Rated 4.0 out of 5.0 by Convenient, clean, but a bit inconsistent We stayed two nights this past week - not consecutively - in the Holiday Inn by the Bay. First night, the room was great. View of the water, slept well. However the second night we had a different room. Same great view, but once we went to bed we realized that the air conditioner sounded like a jet engine every time it came on. The loudest strangest sound I've ever encountered in an AC. Of course, since it was already quite late we didn't feel like getting dressed to move, even if they had offered it. So, it's kind of our fault. We loved the lounge for drinks before dinner and the breakfasts were quite good although the service was a bit slow. In one case, I believe someone had not shown up for work, in the other case, it seemed to be the kitchen's issue. Would I stay again? Yes, but I'd be sure that the AC was in good working order immediately. There are other large hotels in the area, but this one is priced the best. August 26, 2014
Rated 5.0 out of 5.0 by Excellent Views, Conveniently Located, and Nice Rooms I love the location of Holiday Inn-Portland By The Bay, as it is in walking distance from many of my favorite restaurants to eat at when I visit Portland. The views from both sides of the hotel I've stayed on were very nice, and the rooms were comfortable and spacious. The hotel staff was very helpful in recommending and helping me find restaurants and other places to go. I will definitely stay there again! August 25, 2014
Rated 4.0 out of 5.0 by Great location Really liked the location. Close to everything we wanted. Great stores, the Bay, the pubs and restaurants were all within walking distance. Room was great although didn't spend too much time in it. August 24, 2014
Rated 5.0 out of 5.0 by Comfortable clean Nice hotel with great atmosphere. Room were very nice clean and comfortable. Staff was great! August 24, 2014
Rated 5.0 out of 5.0 by way to much rain we stayed 4 nights the hotel has a great location could walk to everything service was good the front desk were all very nice almost as nice as people in Texas . we were their for some heavy rain and damp weather and no sun could never spend much time in Portland but over all stay at the hotel was nice if I have to go back to Portland Maine again .I would stay at this hotel for sure at this time I have no plans to return to Portland soon will stay in Texas where the sun shines every day. BILL-- August 22, 2014
Rated 5.0 out of 5.0 by Great Stay We stayed at the King Executive Suite with fantastic views of the harbor. Although it was a smoking room, the air was fresh. We loved this hotel so much we didn't even leave. It was beautiful to watch the boats and the bay. We had a nice time at the large, deep, clean pool. Then we ordered room service and watched some movies. Very relaxing! August 22, 2014
Rated 5.0 out of 5.0 by room great very comfortable the bed especially the pillows very comfortable, location very close to all city venues making it easy to walk, parking easy August 21, 2014
Rated 5.0 out of 5.0 Good value, great view Our stay was enhanced by the interesting view of Portland harbor from our room. We found the room comfortable and pleasant. Internet service was slow, and tv reception very poor. August 18, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay! I did a lot of research for the price I wanted to pay for a summer vacation in Portland and the Holiday Inn was a great price, especially to park there - much cheaper than many lots in Portland. When we stayed there is was wonderful. Everyone was helpful and personable, and the location was ideal. The breakfast buffet was a good value, delicious and the hours were "later" (until 11AM) which I appreciated. They even had soy milk. The food on the dinner menu was delicious as well. The room was very clean, as was the bathroom. The bed was terrifically comfortable, and the bay view was beautiful (the upper floors are better). People have complained about the wifi, and I did have a small problem the first day, but calling the help line solved it immediately. The A/C fan unit is noisy, but you can shut it off and we were still comfortable. We stayed there during a horrific rainstorm when the lower parts of the city flooded. We were glad the hotel bar was open late when we came in out of the rain! August 17, 2014
Rated 5.0 out of 5.0 by Great location Room was comfortable, large and spotless. Location was exactly what we were looking for - adjacent to the old town and waterfront, close to art museum, easy access to highway. We regret that we didn't plan to stay in Portland longer and definitely will on our next trip to Maine. The hotel is a good value and an excellent choice for those vacationing on the coast. August 16, 2014
Rated 5.0 out of 5.0 by Great Staff and Very Convenient Location The hotel is a meticulously cared for property, spotless rooms, and employs a great caring staff to back it up. A 5 minute walk to the Old Port and a short drive to all other Maine attractions. Superior breakfast at a great price for my family and I. Highly recommend to the business traveler as well. August 14, 2014
Rated 3.0 out of 5.0 by Adequate Adequate service. Adequate sleeping accommodations. Breakfast was extremely slow, extremely cold and under cooked. August 12, 2014
Rated 4.0 out of 5.0 by Tired Building This hotel needs upgrading. The walls and carpet are tired and old as is most of the furniture. If the hotel can charge the high rates they get for this area, it is time to reinvest some of the capital. August 12, 2014
Rated 5.0 out of 5.0 by Portland Hotel stay was great Bed was very comfortable, room very clean and hotel staff was great August 12, 2014
Rated 5.0 out of 5.0 by Great location and great service During our stay it rained. But, due to this great location we were well entertained. The hotel is right across from the Portland Museum of Art. It 's Old Port location allows access to countless restaurants and shops. The staff at the desk were excellent in advising us where to go to get great food. In general, another great vacation at this Holiday Inn. We will return. August 11, 2014
Rated 5.0 out of 5.0 by Who knew room service food could be that good? We have been frequent visitors to Maine for many years. At 8 pm on a Friday night, we decided we didn't want to walk to town and so ordered room service--a rare occurrence for us because room service food is notoriously bad. My husband ordered the whole lobster, I ordered a lobster roll. They arrived within 30 minutes and were fabulous, even included flowers on the tray. The next night we went to town at the local casual lobster place (forget the name but the Yelp reviews said they had a great view--NOT! But Yelp did say the food was just okay) The lobster and lobster roll from the hotel were far superior and the view of the bay from our room (9th floor) also far superior. The cost wasn't much different because we had our own wine in the room. August 6, 2014
Rated 5.0 out of 5.0 by great location, nice place to stay we love portland this is the 2nd time we stayed here. great location view. parking garage was a little tight but we moved to another level found alot more spaces to park in. shuttle to town was useful so we didn't have to move the car. can't wait to return! August 5, 2014
Rated 1.0 out of 5.0 by Don't Stay Here: It's Gross And The Staff Is Rude My room was overpriced for the size and amenities. The housekeeping (bathroom especially) was appalling and the shower was clogged and I had disgusting bath water up to my calves! The AC rattled and it was a smoking room without any air filter system or window to open....I definitely would rate this room as 1 star or poor!! Not to mention they tried to charge my room twice to my card and announced to the entire line behind me that my card was declined because I could only afford one nights stay!!! Uppity staff that didn't fully resolve my problems so I was sure to call corporate and file an official complaint. Please don't waste your time and money at this establishment, unfortunately I did. August 4, 2014
Rated 3.0 out of 5.0 by Average Holiday Inn at a VERY High Cost My stay was fair at the Holiday Inn Portland By The Bay, but the cost was outlandishly high compared to the quality. This property is simply just another Holiday Inn, usually a fair value, but not at the amount charged for this room. In fact half of the charge would have been considered very high. Had it not been that I needed a room for friends in downtown Portland at that time I would not have stayed there. I feel very used! August 4, 2014
Rated 5.0 out of 5.0 by Great overnight stay after late arrival via plane The hotel picked us up at the airport. It was a very speedy check-in and a great night's sleep. In the morning we walked to the Enterprise car rental and picked our car up. It was a beautiful short walk. August 4, 2014
Rated 5.0 out of 5.0 by Close to Perfect Stay! This hotel is in the perfect spot! Downtown close to everything with a wonderful shuttle service that picked us up at DiMillos during a rainstorm and will take you just about anywhere (within reason) you want to go. Beautiful view of the bay, Keurig coffee maker, big tv - although we spent very little time in our room. We ate breakfast in the hotel the morning we left - they open VERY early. The blueberry pancakes were totally loaded with sweet blueberries and the Maine maple syrup was served warm. Friendly, accommodating staff - I could find no fault at all with the hotel (other than AC that was a tad noisy). Would definitely stay there again! August 2, 2014
Rated 5.0 out of 5.0 by Very Pleasant Stay We stayed for two nights paid by points on our IHG Member Master Card. We were treated like VIPs at check in. The hotel was nice and clean, and all staff were pleasant. The hotel is an easy walk from the old port, and several very nice restaurants. I would certainly recommend this hotel to friends. August 1, 2014
Rated 5.0 out of 5.0 Good hotel nice room but breakfast is lacking We had vouchers to use on breakfast and we used them on the buffet and the food was horrible. It was old dried out and not worth 11.99 August 1, 2014
Rated 5.0 out of 5.0 by Excellent Facility An excellent facility, nicely located in Portland. Staff are competent, courteous, and do a good job of anticipating, and resolving, any needs. A definite do-again. July 31, 2014
Rated 2.0 out of 5.0 by do not bother staying here A very disappointing experience Restaurant staff were rude, arrogant and condesending Room was fair Air conditioning would not adjust July 30, 2014
Rated 5.0 out of 5.0 by Great hotel, great view We were on the top floor with a view of the bay and loved it. Room was very clean, comfortable, enjoyed the large indoor pool, staff was friendly, courteous and very helpful. Would definitely stay again. July 29, 2014
Rated 4.0 out of 5.0 by lovely room, smoke free poor view from the 4th floor, better views offered came with a smoking room on the 8th floor. Wonderful shuttle, quick and easy espically in a down pour. July 28, 2014
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