Rated 4.2 out of 5 by 40
Rated 5.0 out of 5.0 by TEAM CENCAL-OG BEAUTFUL AND VERY CLEAN ESTABLISHMENT
We were a softball travel team in need of weekend accommodations for our team and the player's families. The hotel was so helpful in arranging our team to be all on the same floor. The staff was very friendly and helpful with suggestions on local pizza delivery options. Overall our experience was wonderful and breakfast was superb. I really appreciate the ease and convenience in booking and working with the hotel to make our team experience a memorable one. Thank You Holiday Inn Rancho Cordova you really impressed me.
February 25, 2014
Rated 5.0 out of 5.0 by Lowjacked One of my favorites
Recently stayed again. Really enjoy this hotel. It's close to the airport, restaurants, and entertainment. I like the pool in warmer weather and the restaurant is pretty good.
January 26, 2014
Rated 1.0 out of 5.0 by Retired Navy Chief Friendly & professional customer servive by "all" Staff at this Hotel.
I was on a business trip & I needed some accomadations with my stay (Disabled Veteran w/mobility and cognitive impairment); each request was met with a smile and NO hesitation to help me. Since I have been at this property a number of time in the last 6-7 years I felt welcomed and to working/business trip was very comfortable regarding all of the features which makes a guest feel at home ~ Thank You.
January 1, 2014
Rated 4.0 out of 5.0 by Isa&max Always great experience
Everything as usual is great. Never really complain about anything. This time really was an exception. The receptionist that check us ( my family an I ) in was really rude. Never have I ever experience such an unpleasant experice like I did when checking in. My husband address the situTion with the manager on duty. But overall holiday inn any where an every where we go treat us great. Will defiantly be back.
January 1, 2014
Rated 5.0 out of 5.0 by 52pete Resurant and bar
You have an employee named Bo that works in the bar she is outstanding. Bo remembers everyone's name and always makes you fill at home. When ever I'm in Sacramento Ca I stay here for that reason, when you spend all week on the road it's nice to be noticed.
November 15, 2013
Rated 2.0 out of 5.0 by RanchoDisappointment Poor housekeeping
This is a nice hotel with nice amenities, but their housekeeping service are extremely poor. We stayed three nights. The room was nice and clean upon our arrival. Upon returning to the room after a day exploring the Sacramento area, we found the room cleaned, but housekeeping had not restocked the soap, shampoo, drinking glasses, coffee cups. They had left only two bath towels although there were three of us in the room. We had our own shampoo, but I had to go to the front desk to get additional towels, cups, soap, etc. Things got worse the following day. Despite hanging up our towels so we could re-use them, we returned to the room in the evening to find only one bath towel. Two housekeepers were still working in the hall, so I asked one of them if we could get two more bath towels. She told me it would take a little while. Two hours later, I went down to the front desk to ask about it and I was told that the towels were in the dryer and would be delivered soon. Another hour elapsed before I asked the front desk again and I was told they were short staffed and still trying to get caught up, but the towels would be on their way. After waiting thirty more minutes, I went to the pool and took two towels from there so we could give our grandson his bath before he fell asleep. The towels finally arrived at 10:00 PM
November 3, 2013
Rated 5.0 out of 5.0 by RobynW Clean and comfortable
I was very impressed with this Holiday Inn. Great price for a very clean & comfortable stay!
October 31, 2013
Rated 3.0 out of 5.0 by BaseballMomma Clean comfortable room, but terrible service
My family stayed at this hotel along with several other families as we were in town for a baseball tournament. The room was clean, comfortable and spacious with a big screen TV, coffee maker and refrigerator as nice amenities. There is also a Starbucks in the lobby, which was a nice treat in the morning.The service, however, was not good! We tried to check in at 4:00, and we got into the back of a long line of people trying to do the same thing. After waiting for 30 minutes, the front desk attendant had only checked in 4 customers, and there were still 3 families waiting to check in. As a result, we left because we had a limited amount of time and we were tired of waiting. We came back at around 9:00 and it still took 10 minutes to check in...only 1 guest in line. Our friend was told that their room was not yet ready...AT 9:00 AT NIGHT, and they had to wait another 30 minutes. We went to the restaurant to use our complimentary drink vouchers (and wait with our friend) and found that the employee who waited on us was working his first shift ever...with no help. He took forever to get our drinks because he couldn't figure out the computer!
October 30, 2013