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Rated 4.1 out of 5 by 61 reviewers.
Rated 5.0 out of 5.0 by Customer Service The front desk receptionist was an excellent host, and made our visit a memorable experience! Efficient and courteous, and ready to serve whenever we asked for help! July 3, 2014
Rated 5.0 out of 5.0 by Great Stay! Our stay at this Holiday Inn was very nice. We had a comfortable stay the 4 days we were here. July 3, 2014
Rated 5.0 out of 5.0 by a hidden treasure You will truly enjoy your stay at this hotel. King rooms are exceptional! July 2, 2014
Rated 2.0 out of 5.0 by Ticks and Pet Hair - Unsanitary This hotel used to be better. This time, the front staff were rude, the hotel was noisy and the decor was outdated. The breakfast was of poor quality. Would rather pay more but be more comfortable. June 27, 2014
Rated 1.0 out of 5.0 by Not Coming Back Nor Can I Recommend I'm a IHG Priority Club member. When I booked the hotel using the member website, I was able to get a two-day reservation with a complementary breakfast, or so I thought. Three main issues. Upon checkin I noticed a very unusual oder in the room. I inquired of hotel desk management and they sent housekeeping with an aeresol air freshener. It did not work, nor did hotel management check back with me to see if it worked, or to ascertain whether I would like a different room. Further, I was surprised on the first morning that breakfast was not complementary as website advertised. I inquired of the hotel desk management, who indicated because I used my AAA discount, breakfast was not complementary. Additionally, after my first day's business activities, I returned to the room at 3:30 PM and housekeeping had not arrived to re-supply or clean. Hey, the parking was free and I did get a complementary drink on the first night. However, I will not return nor can I recommend this facility. Advice: If you need the complementary breakfast, don't use your AAA discount. June 24, 2014
Rated 4.0 out of 5.0 by Clean, Quiet, Relaxing and Affordable I am an IHG Member so I guess I would say I'm used to a huge breakfast buffet, to my dismay it was not available at this location. The service was good, the front desk was great. However, I was not greeted as an IHG Member as I normally am throughout all the other stays. I don't drink so I would have rather had the breakfast than happy hour. The bed was very comfortable but the room temps were very hard to adjust, there was no thermostat, just super hot or super cold. We received the romantic getaway package but couldn't open the bottle because there was no bottle opener anywhere nor did they offer to open it for us (even though it was sparkling cider). The business center was perfect, away from the normal lobby traffic. Other than the little disappointments, I would come back again. June 23, 2014
Rated 5.0 out of 5.0 by Excellent hotel choice I always select this hotel when I travel to the Sacramento area. It is in an attractive and convenient location and the service and rooms are excellent. June 21, 2014
Rated 5.0 out of 5.0 by This hotel knows how to make a guest feel appreciated! I've been teaching a class here for the last year-- so I come every 2 months or so. Like any business, it's easier to accommodate a traveler or group that repeats, yes? it just gets smoother each time and I appreciate that! Good Staff that greets you on arrival- even it's at 11:00pm-- it's with a smile and with the extra plus of letting you know where and how your reservation for services is going. That reassuring! Give the late PM front staff a compliment for me! June 21, 2014
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