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Rated 4.1 out of 5 by 99 reviewers.
Rated 4.0 out of 5.0 by Solid stay Nice hotel with the expected Holiday Inn Features. October 26, 2014
Rated 4.0 out of 5.0 by Convenient location Easy access from US 50 freeway. Seemingly safe environment. Staff was very helpful and accommodation. Restaurant on site, but not particularly impressive. October 26, 2014
Rated 4.0 out of 5.0 by nice stay The rooms are clean and comfortable. They are well laid out. Could use an extra outlet for cell phone charger... October 22, 2014
Rated 2.0 out of 5.0 by Excellent food service All of the food service staff was efficient courteous and professional, but I was particularly taken with the warmth and high spirits of the Asian waitress who served me my first night at the hotel. October 20, 2014
Rated 4.0 out of 5.0 by Old but clean and a good value. We stayed for one night at a suite. The place is old fashioned but service was prompt and we got our free welcome drink and an upgrade so it worked fine. The area has close access to food and some shopping, movie theater. The highway access is easy too, while no noise in the room. We had some insect in a bed, but nothing after we removed it. Otherwise the rooms were clean, living room is a great for someone to do other things while the rest could relax in the bedroom. October 20, 2014
Rated 4.0 out of 5.0 by The staff makes the difference I stay at this hotel almost every week. Mostly because the staff goes above and beyond to treat guests hospitably. One of my favorites is Bo the Bartender. She has a photographic memory and recalls what each guest has ordered at each stay. Rumor has it that she may be terminated due to schedule issues. All guest who have ever been charmed by her service: now is time to let management know that she is the best and should be retained. October 14, 2014
Rated 1.0 out of 5.0 by Worst hotel in Rancho Cordova Per Alfredo at the front desk and another Hispanic female that was on the phone I had thought that I didn't have to pay for two days if I did a late register and stayed all day Saturday into Sunday. He had recommended this to save money and his Female on-call manager did NOT honor this , was rude and unprofessional. I do customer service for a living and she did not fix anything or offer anything to fix what had happened, then when I asked to book another night she said that they were booked up, and I had someone call a couple hours later and they had rooms? Yeah will never room there again and I will make sure no one of my friends do for softball tournaments and will be yelping this. I was super unsatisfied, and you should make sure that ALL employees are on the same page before telling their guest another story. Also I had left my plug to charge my phone and my wallet yet they didn't have either of them and my plug when I went there was still NOT there but I needed to charge my phone and alfredo said that they had "an extra charger and that I can take it with me" ..... Shady. October 14, 2014
Rated 5.0 out of 5.0 by Fast check-in I called on my way there and requested an early check-in, when I got there I received my room key right away. It was a nice room, the evening social was pleasant, the morning hot breakfast was good and all staff were pleasant. October 14, 2014
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