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Rated 4.2 out of 5 by 266 reviewers.
Rated 3.0 out of 5.0 by Hotel felt tired I stayed one night here. The staff are all very friendly and attentive but I fear some of the facilities in the hotel weren't up to much. When I arrived at my bedroom I sat down on the settee and practically fell through it. There were cobwebs all over the ceiling, the bed linen was ripped, the bathroom was tiny and the shower had no water pressure and I couldn't get any Wi-Fi in the hotel unless I was prepared to pay for it! (although I had the codes for the free Wi-Fi as a reward club member). The health club is very small and the equipment could do with updating and cleaning, not sure why they need security locks on the doors to the changing rooms, you need to get a member of staff to unlock them every time you want to get in there. To be honest I would go for a purple/white hotel next time. That aside, the conference facilities were very good, no complaints there. September 12, 2014
Rated 5.0 out of 5.0 by Holiday Inn Hotel and room clean and looked like new staff could not be faulted at all especially the breakfast team. September 11, 2014
Rated 5.0 out of 5.0 by Nice room and comfortable big bed Had a great stay at this hotel would definatley recommend! Friendly staff , nice and spacious room. Very happy and will stay again :) !! September 10, 2014
Rated 1.0 out of 5.0 by Poor experience wouldn't re-stay Being a platinum member I get plenty of opportunities to compare hotels. This was a very poor experience, I ordered fish and chips and the peas were cold, I had to ask for the bread which should have come with the meal and by the time it arrived my meal was finished. The room air conditioning was stuck on cool so the room was freezing! My TV kept going off and then back on as though the cable was loose however I checked and all seemed fine. Work to do to get this holiday inn up to scratch. September 6, 2014
Rated 5.0 out of 5.0 by comfortable family room decent enough base for trip to Legoland Windsor added bonus of swimming pool to entertain excitable kids! September 4, 2014
Rated 2.0 out of 5.0 by Very Noisy I probably booked the wrong hotel. Because of the close proximity to the airport the type of clientele it attracts are holiday makers on a stopover from the airport, noisy and with boisterous children that they have absolutely no control over. These children (and some adults) spent half the night roaming the hallways shouting at each other and stopping everyone from sleeping. No lifts, which made it difficult to negotiate three heavy suitcases to and from the rooms up staircases, especially as some of the hallway doors only open in one direction (pull). Children's food was awful; bland, dry, cold, unimaginative and a dessert with an eyelash hair on it. Breakfast time was absolutely awful, hundreds of people shouting at each other and the same unruly kids running wild. I will book a different Holiday Inn next time. September 3, 2014
Rated 4.0 out of 5.0 by Friendly, Welcoming and Relaxed The Holiday Inn in Reading South has friendly and efficient staff and provides a comfortable base for visiting the Reading and Berkshire area. The rooms are of good size and are clean and comfortable. I stay regularly and always find that I sleep well. The restaurant has good quality of food and the breakfast is excellent. I commend a number of staff members including Anna (who looked after our room very well), Ilana (I think), Dave (the breakfast chef - great poached eggs and bacon) and Antonio. September 3, 2014
Rated 4.0 out of 5.0 by Good Business Hotel Stayed here for a 4 day business trip, as it's very close to Green Park, the hotel is ideally situated for this business park and also for travelling into Reading. Pros:- * Large rooms * Clean * Great friendly staff, especially Heath staff * Heath club, with gym, pool, sauna etc. * Lots of parking * Lots of nearby takeaways, i.e. KFC, Pizza Hut, McDonalds etc Cons:- * Room decor is old and outdated * Room heating did not work well September 2, 2014
Rated 4.0 out of 5.0 by Comfortable bed and clean Excellent and fresh breakfast , room was clean. At first the WIFI is not free which is strange for the 4 star Hotel, however you could get a free 24 hr voucher by registering on the holiday in membership. Location is a bit out of the way from the center, but bus link from the city center, but since I was on a business trip and the office was quite close to the hotel, so it was a positive point. Only wish I was staying for longer, to make use of the swimming pool. September 1, 2014
Rated 2.0 out of 5.0 by Rechnungsstellung Eine Rechnung konnte nicht auf meinen Namen erstellt werden, nur weil ein Kollege die Reservierung vorgenommen hatte. Eine Originalrechnung auf meinen Namen, was steuerlich für mich wichtig war, weigerte man zu erstellen. Der buchende Kollege musste meine Rechnung dann übernehmen. Ein Unding. August 30, 2014
Rated 4.0 out of 5.0 by Last stay Very nice hotel, great location stayed many times. Last stay was good but not as good as other stays, compared to most HI's this hotel is excellent and above average, but because this hotel normally set the bar so high with exceptional quality and service you notice it when something isn't done. Assistant manager called for feedback following my stay, this was very nice and made me feel like a valued customer. August 29, 2014
Rated 5.0 out of 5.0 by A great relaxing getaway Normally out of my price range, but I got a promotional price for my stay. Was an excellent place to relax after the festival. Location is a bit out of the way for people without a car, but bus link from the city center is perfectly adequate. Only wish I was staying for longer, to make use of the swimming pool. August 29, 2014
Rated 4.0 out of 5.0 by Friendly inviting staff We found the friendliness of the staff very welcoming. The hotel is clean but some of the fittings in the room and especially the bathroom need updating. The breakfast was excellent but the coffee/tea arrangements were annoying in that one was not able to help yourself. August 28, 2014
Rated 4.0 out of 5.0 by It did the job...... Stayed for the weekend to go to the Reading festival and did the job perfectly. The room, a triple, which was a double and a makeshift bed although not ideal was ok I was expecting 3 single beds but did not check so that was down to me! The bathroom was functional if a little tired but the power shower was great!!! Staff were courteous and friendly and breakfast was good. Overall a good hotel, free car park and only a couple of mile from Reading centre which equates to a £12 taxi ride or £1.50 on the bus. Hope this helps :) August 28, 2014
Rated 4.0 out of 5.0 by Great value We booked early to get the saver rate & was definitely worth the money, breakfast was fresh, rooms were spotless but the only downside was the price of drinks, £4.90 a pint & £6.65 for a medium wine so not cheap to relax!! August 28, 2014
Rated 5.0 out of 5.0 by Nice stay, menu needs to be different to other HI's Very nice break even though the hotel was full with Festival goers, this meant the bar August 28, 2014
Rated 5.0 out of 5.0 by Stay no problems with the experience-seemed more efficient than last year where there were mistakes on prices taken from my account and additions which were made at the time. Just right/no difficulties on this occasion-good staff. August 28, 2014
Rated 5.0 out of 5.0 by weekend stopover for reading festival had a wonderful stay at this hotel for the reading festival weekend. the room was immaculate and very comfortable. the staff very friendly and helpful and the complimentary use of sauna ,swimming pool etc was a nice inclusion.. the price ,considering it was reading weekend was very reasonable. the only small problam i found was that the room was quite warm and the temparature did not appear to be changeable downwards. as a base for the reading festival it was great but do budget for bus and taxi fares as hotel is about 2.5 miles from town centre August 28, 2014
Rated 4.0 out of 5.0 by Ideal for the Festival I stayed here for two nights during the Reading Festival. I found the hotel to be ideally situated for attending the event. The hotel is just off the M4 so is easy to get to and from. Upon arrival I was given a handout with festival information, 5 pages of info including maps, bus timetables, taxi numbers and other general info, a nice touch I thought. The bus stop is immediately outside the Hotel and takes you to the train station in under 15 minutes. Taxi's back from the Town Centre vary £12 one night and £10 the next. The bar in the hotel is reasonably priced and stayed open into the early hours. It also has a decent menu of snacks all be it a little over priced. The food that I did have was however of good quality and quantity. The Hotel is just off a main artery into Reading but it did not feel like it. Set back from the road there is very little noise once you are inside. The hotel has great leisure facilities, is clean, of a decent standard and the breakfast was as good as any other that I have had. I would recommend this hotel if visiting the area. August 27, 2014
Rated 4.0 out of 5.0 by Excellent Service and Value Enjoyed our stay here very comfortable bed, access to fitness centre, pool etc. Breakfast had good variety and overall experience was very relaxing. Only negatives I can think of are the sheets were not changed during the entire duration of our stay i.e. 4 nights and the wireless internet was slow. August 27, 2014
Rated 4.0 out of 5.0 by Last minute booking This was a lte booking as work in the area had overrun and having stayed at Holiday Inn before I was happy to book. price was high duee to late booking but the staff were very friendly and I would return if in area. August 26, 2014
Rated 4.0 out of 5.0 Hotel and Staff The location of the hotel is good, close to M4. The hotel employees were very helpful and friendly. August 26, 2014
Rated 5.0 out of 5.0 by Reading at august bank holiday 2014 Holiday Inn Reading made an ideal venue to stay while keeping near to our younger family who were camping at The Festival. August 26, 2014
Rated 2.0 out of 5.0 by Checking in Room was not ready despite being about 6 hours later than the checking in time. August 22, 2014
Rated 5.0 out of 5.0 by Family Visit Staff was pleasant, especially pool staff. Food for kids was poor. Was close to where we could travel by car or train. August 22, 2014
Rated 5.0 out of 5.0 comfortable good service nice staff Very comfortable, good food, very nice staff convenient for motorway access August 18, 2014
Rated 5.0 out of 5.0 by Brilliant friendly hotel, highly recommend! Fab hotel, lovely and clean, everything you need for a comfortable stay, what makes this hotel really special is the staff, every member of staff you meet from managers to house keeping are so friendly and helpful, nothing is too much trouble. We stayed here last year and again this year, My husband, myself and 3 children and would definitely return again, loved it! August 15, 2014
Rated 5.0 out of 5.0 by Excellent Service but Poor Breakfast Everything about our stay in this hotel was excellent except for the breakfast. Breakfast was served as a buffet which meant that the majority of the cooked food was luke-warm and the plates were cold which made the problem worse. Fortunately, we had a good deal and the breakfast was included in the price. If we had been charged the advertised £14.95, we would have asked for a refund - it really was that bad. Such a shame because dinner the evening before was superb and everything else about our one-night stay was really enjoyable. First-class service from every member of staff we met - they are a credit to the company. August 14, 2014
Rated 5.0 out of 5.0 by Above Expectations We had an overnight stay which was excellent value and of a surprisingly high standard for a budget hotel. The room size was good. The whole hotel was spotless including our room. On entering the hotel the reception area is attractive and inviting. All staff were welcoming, friendly and helpful. August 14, 2014
Rated 1.0 out of 5.0 by family stay nice room but noisy through adjoining room door.-as a family the room was not quiet due to this issue Leisure club and pool in particular very dirty with mould evident around the pool sides-especially bad around pool ingress and egress. Showers in poor repair and dirty-whole pool area smelt of mould with very cloudy water-correct levels of chlorine? Only one member of staff on duty in the leisure club on Saturday evening. Selection of food at breakfast poor at 10.00am-not the usual choice-staff tidying food away before 11.00 and tidying up around myself and the family whilst we ate breakfast. No mention of availability to upgrade as per the members club booking at any stage of booking in. August 13, 2014
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