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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1581 reviews
86%
Recommend This Property

Ratings Breakdown

1581reviews

  • 5 Stars
    803
  • 4 Stars
    462
  • 3 Stars
    161
  • 2 Stars
    92
  • 1 Stars
    63

Friendly staff.

By

November 08, 2019

club

A most enjoyable stay all staff were very friendly and helpful. Good breakfast and evening meal. Will definitely return.

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Great hotel

By

November 08, 2019

Very friendly staff clean hotel excellent nights sleep

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Evening meals

By

November 07, 2019

club

For guests who stay on a reagular bases the menu is predomantly burgers or steaks, it does become very boring and heavy.

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A little time for us

By

November 07, 2019

The stay was originally booked for a slimming convention the wife wanted to attend but this suffered a last minute cancellation so we wasn't sure if we would attend the stay but after the loss of my mum we decided to go ahead with our short break, and we loved it, the weather was rubbish and we had a couple of small problems (a puncture on day of departure) but overall the stay was good.

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Comfortable stay with lovely staff

By

November 07, 2019

Booked as part of a package deal during half term, we visited Legoland and stayed here in the evening before returning home to Devon via Bristol the next day. All the staff were lovely and the food was really nice.

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Absolutely fabulous, excellent

By

November 06, 2019

Absolutely fabulous from start to finish.
Every single member of staff so very friendly and helpful, you should be congratulated on this as is rare these days. From cleaning/maid staff to bar and restaurant and reception all fantastic people. Always a greeting and a smile.
Rooms lovely, spotlessly clean, comfortable. Couldn't want for anything more.
Thank you.

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Comfortable beds, very quiet

By

November 06, 2019

Very quiet rooms, good showers, easy parking, warm welcome

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Best customer service

By

November 06, 2019

club

Our children (and ourselves) were all made to feel so welcome. Staff treated our children amazingly, from sweets and chocolates to activity packs and hot chocolate vouchers! We've never had such wonderful customer service.

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Great Hotel friendly helpful staff

By

November 06, 2019

club

Hotel rooms and restaurants are spotless. Large rooms and comfortable beds. Restaurant is excellent with a great variety of food.

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Friendly Staffs and great service

By

November 02, 2019

club

A pleasent stay ! The hotel was very clean and tidy. We enjoyed our breakfast .

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Pleasant, easy stay

By

November 01, 2019

club

Very handy location, parking onsite, great pool, good restaurant and friendly staff!

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Good nights sleep and very welcoming

By

October 29, 2019

club

I recently stayed here with my wife and two young daughters (aged 1 and 5). My daughters we made to feel very welcome. We all had a very good nights sleep. The staff were all very helpful, and the breakfast was good.

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