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Rated 4.3 out of 5 by 625 reviewers.
Rated 3.0 out of 5.0 by My stay Over all it was an enjoyable stay. I did have a few issues. November 25, 2015
Rated 3.0 out of 5.0 by Great location, older hotel I stayed for 5 days and the downtown location was great for my business purposes. I was on government business and even though I was a IHG Priority member, I was treated with some suspicion about my government rate room (this is the second time this has happened at a Holiday Inn in the last 2 months). Overall though, the clerk was courteous when I checked in. The hotel needs some repairs and upgrades but the actual room was clean and had a great view of the gorgeous fall trees. The location would also be good for tourists wanting to be close to Old Sacramento which has a few nice restaurants and interesting shops, as well as having a ton of very touristy stores. There are some great restaurants in Sacramento but I would not recommend eating here as there was sand in my salad at dinner. Sacramento has a problem with homelessness and this is evident at this hotel as well but cannot be avoided when staying downtown. I felt safe in the hotel but not always on the street at night. Despite this, I would recommend staying here if you want to be downtown. November 23, 2015
Rated 1.0 out of 5.0 by Unsafe Experience While I was asleep, a woman came into my room. She informed me that a hotel staff member assigned her the room I was in and provided her with a key. After speaking with the Manager, I was offered 5,000 points that could be used for a 1 night stay in the future. So basically, anyone can obtain access to your room that you are in. If this happens, it is worth 5,000 points. That's if it doesn't end in a more tragic way. November 23, 2015
Rated 5.0 out of 5.0 by Always a comfortable experience here This is a great hotel due to its proximity to downtown Sacramento. Old Sac is literally right next door. I stay here whenever I am in the area and I am never disappointed with the property or its staff. Would definitely recommend. November 21, 2015
Rated 4.0 out of 5.0 by Return Visit... We feel very comfortable and safe at this establishment. That's why we keep coming back when we visit Sac for a race. No complaints about the staff or the cleanliness, but it was a little disappointing that we had to plug in every lamp in our room. I'm assuming they were unplugged for shampooing or something like that, but it was kind of a drag to have to plug everything in before we could have light. Also, the wi-fi never connected. We will be back in the spring if the rates are decent. November 21, 2015
Rated 5.0 out of 5.0 by It was great Great experience, staff froenndly and helpful, rooms clean and spacious, overall excellent experience. November 20, 2015
Rated 5.0 out of 5.0 by Business My stay is usually very comfortable, however, this time around there was a large conference going on and the lobby was unusually very loud and busy. November 16, 2015
Rated 4.0 out of 5.0 by Good location; comfortable stay Would recommend this hotel .for business or vacation. Good location to downtown and old city. November 14, 2015
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