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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1654 reviews
90%
Recommend This Property

Ratings Breakdown

1654reviews

  • 5 Stars
    973
  • 4 Stars
    433
  • 3 Stars
    137
  • 2 Stars
    64
  • 1 Stars
    47

Room was comfortable

By

December 08, 2019

club

Check in nice but not nice, left feeling uncomfortable

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great location

By

December 08, 2019

staff is very helpful both the front desk and courtesy service, location next to a outdoor mall

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Great Service!

By

December 07, 2019

club

All staff were friendly. Room was clean and comfortable. I love the bed and pillows. Close to a lot of shopping and food areas.

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Great place to stay

By

December 07, 2019

club

A nice hotel with reasonable price, and great location if you're visiting the Sacramento area. Easy access to downtown Sacramento and Old Sacramento.

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Staff were always helpful and cheerful

By

December 06, 2019

club

I really appreciated the staff and how helpful they were.
At 5am when I asked for directions to the fitness center, a staffmember cheerfully helped me find it.
Although one of the entrances had to be closed due to severe rain conditions, they were helpful and cheerful when they directed us to another entrance/exit. It was the way they said it that made us feel good even though it would have been an inconvenience to walk a little farther to exit the building.
When checking us in and out, the staff members were helpful with my questions and greeted us in a cheerful manner.
Thank you.

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Great service

By

December 05, 2019

club

Great accommodations and very nice staff!! Great workout room!!

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Comfortable bed

By

December 04, 2019

club

Love this hotel, they're always accommodating. It's close to the Old Town Sacramento, which is cool to see

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Lovely Stay and Staff

By

December 03, 2019

club

Our stay here is always amazing. The staff is vey nice and accommodating.

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Very comfortable

By

November 30, 2019

Everything was perfect I definitely be returning to this hotel

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Sacramento Holiday Inn Express

By

November 30, 2019

platinumelite

My overall experience was great, the overall environment of the hotel was maintained efficiently

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Expensive

By

November 29, 2019

For the money, go elsewhere. Fridge in room was a cheap ice chest, resulting in spoiled breast milk.

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Great value and terrific service.

By

November 28, 2019

club

We found the hotel to be perfect-- friendly and professional staff, excellent accommodations and great locale-- close to Sacramento's Capitol (which we visited for an inspiring tour), to Old Sacramento (where we enjoyed the History Museum) and to the train station-- in walking distance from the hotel for our trip home.

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