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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 951 reviews
90%
Recommend This Property

Ratings Breakdown

951reviews

  • 5 Stars
    540
  • 4 Stars
    267
  • 3 Stars
    82
  • 2 Stars
    37
  • 1 Stars
    25

Great Value and location

By

25 May 2017

club

Great location, quiet and great value for the price. The front desk was friendly and helpful. The bar/lounge was friendly and allowed after hour order. The restuarant service for breakfast was a little slow however the waiter was friendly and apologized for the wait.

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No Coffee-Small beds !

By

24 May 2017

club

First of all I did not like the bed choices. Who uses Full size beds ? We needed rooms with two queen size beds and were told that those were non existent. Family did not sleep well crammed into full size bed. We reserved three rooms. We had to leave our hotel at 7 am to get to our event on time and could not even get a cup of coffee. A coffee area should be available early morning if your restaurant isn't open until 7. Only "special" SouthWest employees were offered coffee in the hidden business center room. Wow !

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Relaxation and Fun

By

23 May 2017

club

I have stayed at this hotel many times in the past and they have always made it the very best possible. To have a great place with a great location so easily accessible when I travel is such a must. I would highly recommend this location to anyone traveling through or staying in Sacramento

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Great room and friendly service

By

23 May 2017

club

The hotel was beautiful and very clean. I would stay here again

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Really great staff

By

20 May 2017

club

Starting with Linda at the front desk, and ending with the parking valet. These are really service minded staff.

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My stay on mothers day

By

18 May 2017

club

Very good location, wished there weren't so many bums hanging around outside, beds need to be a little bit more comfortable. Staff was nice and friendly. Wished they had fridges inside all the rooms instead of being walked in on while carrying the fridge in our room. I was in my underwear and kind of embarrass.

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Great place

By

16 May 2017

Older hotel but well maintained and in a great location.

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Great Service

By

16 May 2017

Excellent staff and service. Room was clean and comfortable. Very close to the "Old Town" area.

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Great place

By

14 May 2017

club

We were only there for an overnight trip, but had wonderful service.

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Business

By

12 May 2017

club

Nice staff, good location. Easy to walk to area attractions. Mall, old town, china town etc.

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Great Hotel-Great location

By

12 May 2017

club

Great price and location. While there were other hotels in the area, Holiday Inn was the best price. The hotel was in a great location where I was able to walk to Old Town Sacramento and the Raley's Baseball Park. It was also walking distance to the State Capital where there are great restaurants.

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Very uncomfortable bed

By

10 May 2017

club

The mattresses are extremely old and need upgraded.

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