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Rated 4.1 out of 5 by 184 reviewers.
Rated 1.0 out of 5.0 by Avoid this Hotel at all Costs! There is not one person who cares about your stay at this hotel. After my difficult experience, I tweeted about it, and heard from others that "this is an ongoing issue with this hotel". When I talked to the front desk about the issues, they simply did not care. The restaurant is absolutely no different. No one in this entire hotel seems to care about the customers that walk through their door. And when I contacted Holiday Inn Corporate, they didn't seem to care either. Just an overall disappointment. Just avoid this hotel. There are others at the San Francisco airport. March 28, 2015
Rated 4.0 out of 5.0 by Clean, comfortable, affordable accommodation It's sometimes difficult to find accommodation that is clean, comfortable and affordable in the area. This was our first stay here, but won't be the last. March 28, 2015
Rated 4.0 out of 5.0 by window coverings need better - room darkening drapes - too much light from the parking lot some noise from the parking lot clean room and clean bathroom 1 light out in the bathroom March 25, 2015
Rated 5.0 out of 5.0 by Nice, clean room Very spacious room Clean and well kept Bathroom in very good shape March 21, 2015
Rated 5.0 out of 5.0 by A wonderful stay This facility is a wonderful place with modern, clean and up to date furnishings, comfortable beds with a very large spacious room and the same for the bathroom. The staff was great. I had to catch a very early flight and was unable to have breakfast but the desk representative directed to the eating area and encouraged me to help myself to some fruit and danish. What a great place. You will not be sorry you chose this facility to sty at. Again, 5 STARS March 18, 2015
Rated 5.0 out of 5.0 by Awesome staff, clean hotel with quiet rooms! No complaints what so ever. From front desk staff through room. If I were picky, I'd ask for a thermostat rather than the old fashioned a/c unit, but other than that, the room was overly spacious and the staff outstanding. A nice quiet room. March 17, 2015
Rated 4.0 out of 5.0 by Great location n comfortable bed A little bit noisy because of the highway. Easy access to San Mateo downtown and airport. It would be great that the hotel can offer a complementary shuttle to San Mateo downtown. March 17, 2015
Rated 5.0 out of 5.0 by Great Hotel Hotel was exactly what I would expect with the Holiday Inn - good service, comfortable and spacious rooms, nice bar. March 11, 2015
  • 2015-03-30T10:16:47.881-05:00
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