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Rated 4.2 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service Great stay, friendly staff and very convenient to walk to the big fiddle and the downtown. Excellent, comfy bed. October 24, 2014
Rated 5.0 out of 5.0 by Great Room on Waterfront Fabulous room with great view of Sydney waterfront. Beautiful boardwalk. View of cruise ships. Wonderful sunsets! October 24, 2014
Rated 5.0 out of 5.0 by comfortable bed, great waterfront view, free wifi and parking! Very nice hotel that is conveniently located near the Sydney airport. Lovely waterfront view and boardwalk for early morning walk by the water. Simple, efficient hotel with friendly service, free parking, free wife and fantastic bed pillows and coverings. October 24, 2014
Rated 2.0 out of 5.0 by Nice view but poor service While we certainly enjoyed the view from the corner room (overlooking the harbour), service is not the strong suit of this hotel. Problems started with the inability to accommodate our conference discount when registering via telephone (corrected later). At the registration desk when arriving there was a long line-up and only one receptionist. Our room was not cleaned during the day although we have been out of the room for several hours; when we returned later in the evening the cleaning crew had left and we had to wait hours to even get new towels and coffee. In the pub of the hotel, the staff was struggling to keep up with the demands and orders - all in all it appeared that the hotel was saving on staff to the degree that service is below standards. Next time in Sydney we'll try a different location October 23, 2014
Rated 4.0 out of 5.0 by Great view The waterfront walkway is a great bonus for this hotel. October 20, 2014
Rated 5.0 out of 5.0 by Great service This hotel was nice friendly staff and in walking distance to very good restaurants would definetly recommended this hotel October 20, 2014
Rated 5.0 out of 5.0 by Warm The staff were friendly and the bed very comfortable October 20, 2014
Rated 5.0 out of 5.0 by Terrific Staff This hotel truly values the customer. The experience is always pleasant. Staff can not do enough for you. It is always a pleasure to return. They are also very good to my canine travelling companion. October 19, 2014
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