Rated 4.3 out of 5 by 305
Rated 4.0 out of 5.0 by Mangowurzle Restaurant
t was annoying that no provision is made for wrappings, i.e. butter ,sugar etc.
It was unfortunate that when enquiring of your waiting staff one of them said she had suggested a small pot for these . This happens in quality hotels.
The lady should be commended for this suggestion and in my business she would be rewarded for making a positive suggestion. Your management should be reminded of these sort of values.
June 26, 2015
Rated 4.0 out of 5.0 by mike26 Lovely room and warm welcome
Have stayed here before and have always enjoyed it.
We always get a nice welcome and assistance.
Had a problem with waiting for dinner for 40 minutes and no communication but that was quickly sorted with a free drink.
June 24, 2015
Rated 4.0 out of 5.0 by almalmac would stay again
We have stayed on previous occasions when visiting our family in the area, and we would definitely stay again.
Cannot fault the service from all the staff.
June 19, 2015
Rated 4.0 out of 5.0 by foolishhart Good stay
I enjoyed my stay here although I did not feel that this holiday Inn experience was quite up to the normal high standards.
There were two coach parties in and I did not have the impression that there were sufficient well trained staff to deal with that.
Also the in -room movie system did not work and could not be resolved by the staff.
June 17, 2015
Rated 4.0 out of 5.0 by mermond Nice room and friendly staff
The room was comfortable and clean. the bathroom was spotless and had the required toiletries for our stay. Shame dishes from previous clients had been left in hall area for the duration of our stay.Quite surprised at this because everywhere else seemed clean and tidy.
All staff friendly especially the breakfast staff and receptionists.
The room used for conference was airy and comfortable definitely would use a holiday inn again but just details like stated in the above need addressing and outside space lots of cigarette ends left around benches.
June 12, 2015
Rated 4.0 out of 5.0 by CAM82 Very nice stay in Taunton with grandchildren
Just feel that the dining area should be made more professional for the evening with tablecloths etc. It looks like a breakfast area in the evening!!!
June 11, 2015
Rated 3.0 out of 5.0 by Kbjt Terrible restaurant service
No proseco and blamed this on the planned weddings that had been on! Would not charge the same for the only available sparkling wine despite asking the manager!! Had table for dinner booked at 18.30 as small children with us. We were the first in the restaurant. Starters and mains were fast but waited 45 mins for deserts do didn't finish till 20.45hrs- way too late ! Disappointing birthday celebrations. I have since emailed a complaint and heard nothing, hence posting this comment as another example of bad service
June 4, 2015
Rated 4.0 out of 5.0 by lawh61 Convenient and comfortable
Well placed close to the M5 but so that you wouldn't be bothered by the fact. A hotel with good facilities.
June 1, 2015