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Rated 4.3 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Actual Queen Beds They actually had queen beds when they advertised queen beds (other hotels say double queen beds and have double full size beds). They also had one of the larger size mini fridges available in addition to having a microwave. Now that's been usual in the last few hotels I've visited. So glad they came through because they offered everything I needed for a trip with my two children and husband. Thanks Holiday Inn! July 24, 2014
Rated 4.0 out of 5.0 by Room size was great The room was large and spacious. Beds were soft and just melted when laying down even before sleeping. Only negative thing was the room smelled musky or high humidity or something. It was hard to find the right temperature without being too cold but without the smell and and heaviness. Outside temperature was never more than 85. Great for July. Needed a toothbrush and staff delivered quite promptly. The cleaning lady came right when we were trying to get ready for a wedding. I said we would be gone in 30 min but she did not return to clean.. July 23, 2014
Rated 5.0 out of 5.0 by Very nice hotel Fortunately they found my reservation (they had it on the wrong day), and the room was so nice. My daughter was celebrating her birthday there with a few friends, and they enjoyed the room and the pool, although the hot tub was not working. The mattress was amazing, and I might have slept well if the pillows hadn't been so fluffy. Overall, it was a very good experience, there were just a few minor inconveniences. I highly recommend this chain and this location. July 21, 2014
Rated 5.0 out of 5.0 by tall beds Everything was great except the tall beds so high off of the floor, also the sheets were not deep enough pockets to fit properly, need deeper pocket sheets. July 20, 2014
Rated 4.0 out of 5.0 by Comfortable bed, but customer service could be improved This place is nice -- comfortable beds, very clean (except for floors -- don't think they ever vacuumed during our stay :/). Customer service from everyone, except one person (Debbie G), was awesome. July 16, 2014
Rated 5.0 out of 5.0 by Great Hotel! Centrally located with easy on/off hwy access. Hotel was modern, clean, quiet, and comfortable. Staff was extremely friendly and helpful. The beds and down comforters are a definite plus!! July 16, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable My wife and I have stayed at this hotel on more than one occasion and find it to be a very nice hotel. The lobby, as well as the rooms have always been very clean and comfortable. The staff, for the most part, has always been very friendly and accommodating. We would recommend this hotel to anyone. July 15, 2014
Rated 5.0 out of 5.0 Great place to stay My wife, mother, two children and I recently drove from Kentucky to California for vacation, which we do every other year. We stayed in a total of 8 nights in Holiday Inn Expresses all very pleasant stays as usual . On our way home we had the pleasure of staying in this hotel in Tulsa, Ok. After a very long day on the road and two restless children the front desk clerk, Debbie was really helpful getting us checked in so we could get them a few hours of swimming. She was very pleasant and assisted us in easing our stress. She is a great asset to this company. . The manager on duty was also very helpful to assure we had a pleasant nights stay. The next morning at breakfast the lady serving breakfast saw that my 6 year old was not eating, so she came over and ask if she could fix him something. She went out of her way to make him some bacon which he proudly ate. All staff I had the pleasure of meeting were great. We stay in many Holiday Inn Expresses and they are all very good this is one of the best. The rooms are spotless clean as well. If you are ever in Tulsa I highly recommend this hotel as for us we will be reserving a room on all our road trip through Tulsa. July 14, 2014
Rated 5.0 out of 5.0 by Geat facility and outstanding service Convenient and easy to find. Breakfast selections better than usual. Front desk service especially outstanding. July 14, 2014
Rated 1.0 out of 5.0 by Stay away from this Holiday Inn The people that work here are the rudest I have ever experienced My advice is to stay away from this one. Lots of much better ones around it. July 4, 2014
Rated 5.0 out of 5.0 by PILLOWS THE BED WAS COMFORTABLE, THE BEDDING LOVELY, BUT THE PILLOWS -ALL 4-WERE EXTRA FIRM. iN RETROSPECT, i SHOULD HAVE CALLED FOR SERVICE. July 3, 2014
Rated 5.0 out of 5.0 by Very comfortable beds We want to express our appreciation for the wonderful way we were treated. Our entire family came from Arkansas to attend the funeral of a dear family member so we needed 4 rooms. We were all given the "Bereavement Rate" which greatly helped with our travel expenses. The rooms were exceptional in cleanliness and comfort. We certainly recommend Holiday Inn Express Hotels! June 29, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I really like this hotel for its location, staff and treatment of vets. We were warmly greeted and the manager couldn't have been nicer. Stay was great and we would highly recommend this hotel for anyone staying in the Tulsa area. . June 29, 2014
Rated 2.0 out of 5.0 by Breakfast Not Served and take your antihistimine If your allergic to animal dander, stay out of the lobby and elevators where animals belonging to guest who bring them are allowed to roam. If you want breakfast in the restaurant, its 20 dollars for a biscuit with gravy for two. June 28, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Clean and atmosphere was lively and comfortable. Staff seemed too busy to answer questions and no front desk in the morning at all. Rooms were comfortable and amenities great. Beds were comfortable but could use more towels in the room. Otherwise, great stay. June 27, 2014
Rated 5.0 out of 5.0 by Modern and updated hotel This hotel was very modern and updated. At first the front desk staff was not very friendly and attentive upon arrival. But later in the evening when we had trouble with our tv, the front desk staff was redeemed by the staff member that came up to assist with the problem. She was able to correct it and was pleasant about it all. June 24, 2014
Rated 3.0 out of 5.0 by Comfortable Location I have stayed here quite a few times over the course of the last year or so and my experiences have been mostly good. In particular, the front desk staff stands out compared to other motels I visit. What I like about this place is they are generous in upgrading your room if possible, which is something I appreciate more than a bottle of generic tap water in a gift bag. Another great feature here is a breakfast buffet that includes real food. That said, I am consistently finding problems with the rooms as of late, and, although the problems are minor, my experience tells me that when you begin to see these changes it means the hotel is in a decline. This last stay, I pulled back the shower curtain to find the previous occupant's soaps and shampoo articles dried into the soap dish, so it is apparent that the shower had not even been looked at, let alone cleaned. On my previous stay there were cobwebs so large in the far corner of the room that I could see them from the door when I entered. One other issue I want to mention is the reluctance of housekeeping to remove trash when staying consecutive nights. The cans provided are not large enough to put much of anything in, so stacking it beside is the only option. It seems like a small form of punishment to me. All in all, I would prefer to stay here in the future, so I hope that my next visit will prove to me these were isolated incidents. June 22, 2014
Rated 4.0 out of 5.0 by Great Stay Great stay, staff was awesome. Room was clean and comfortable. Kids loved the pool and the hot tub was great. The only thing we did not care for was the breakfast in the hotels restaurant. The buffet did not have many hot item options on it, and for the price we expected more. Next time we will head to a real buffet or order off menu. June 22, 2014
Rated 5.0 out of 5.0 by Great Family Hotel Everyone went out of thier way to make us feel comfortable and welcome. I would highly recommend this hotel for any family. June 17, 2014
Rated 5.0 out of 5.0 by Comforable bed and great service Very friendly staff, clean, and well taken care of. June 16, 2014
Rated 5.0 out of 5.0 by Great Room, Clean, Great Value! Here for fitness competition. Rooms were perfect for this with fridge/microwave/sink area in room. Used sleeper sofa for my teammate. Room had door to close off to common area. Only 2 things I saw that had room for improvement were bathroom lighting was dim and the bedroom got really cold but the sitting area did not if you closed the bedroom door. Really those were not a big deal! June 16, 2014
Rated 5.0 out of 5.0 by clean and comfortable, great staff service Room was very clean and bed comfortable. Bathroom was also very clean and fully supplied with necessary items. Staff very friendly and easy to approach. One suggestion could be made, fans in bathroom would help a bit, otherwise perfect rooms! June 12, 2014
Rated 5.0 out of 5.0 by Great Hotel! I would highly recommend this hotel. Very spacious suites, quiet sleeping environment and the staff is great...very friendly and helpful! June 5, 2014
Rated 5.0 out of 5.0 by Nice place to stay. Very nice hotel and they love pets. Suite was kinda small for 2 dogs and 2 adults, but we made it work. Would stay there again. Nice walking area for the dogs. June 3, 2014
Rated 5.0 out of 5.0 by Great Service The hotel was clean, good service and comfortable beds. Would stay at this location if I return to Oklahoma. May 21, 2014
Rated 4.0 out of 5.0 very nice, up-to-date hotel I made reservations by cell phone several hours before our arrival. We usually stay closer to the Savage Park but that hotel was full. This hotel is much nicer than the Catoosa HIE. When we arrived, the desk clerk was on the phone so we had to wait a few minutes. Since I had made reservations and we are platinium members I expected that everything would have been ready for me as it usually is. The desk clerk still had to print out paperwork and scan our room keys. Not a huge deal but it was already after 10 and we were tired. I could hear a lot of noise next door so I turned the ac unit fan to constant to drown out the noise. The breakfast was better than the usual HIE also. Though you do have to ask for vouchers before you enter to avoid being charged. The clerk from last night didn't mention this fact at all. I noticed a few people read the sign and leave without asking for vouchers. Overall it was a pleasant place to lay our heads for a few hours rest before we hit the softball fields again. May 21, 2014
Rated 5.0 out of 5.0 by Perfect! Very Clean and fresh smelling! Beautifully decorated, lovely lobby, and restaurant. A Wonderfully friendly and helpful staff! It was the just what we needed as a day 1 stopping point. We were traveling with our 2 pets on a long road trip in the process of moving from IL to Texas! We would highly recommend this one! May 19, 2014
Rated 3.0 out of 5.0 by I have stayed here multiple times My son lives in Tulsa for the last four years plus I have and business there multiple times so I have been in Tulsa a lot. All of those trips I have always stayed at this hotel. I keep coming back because of the comfort, cleanliness, courtesy and relaxation. Never had a problem except this time and it wasn't a huge problem. My daughter wanted to go to the pool, (we were there for 3 days), on 2 of the days the pool was very dirty with trash floating in the pool and some sort of scum on the water. Obviously, she opted out of using the pool. That was the only problem we have ever had and trust that it will be taken care of next time we come back. May 12, 2014
Rated 1.0 out of 5.0 by Disappointed As a Platinum member of HI, a room is a room is a room...basically. Room was clean and comfortable. I decide where to stay (when I have options) on the extras/perks/etc that comes with traveling a lot. I judge the hotel by how they do the little things...replace soaps, pillows (which were horrible), towels... if they actually follow their green laundry practices they advertise (most do not and that really steams me..if you advertise you are green property then follow through), breakfast, pool/fitness ctr, etc. When I checked in for 4 nights, I was given one breakfast coupon for the stay. I was informed that it used to be for every morning for the stay but it had changed a while back. That's my #1 thing when I stay anywhere...free breakfast....so not happy. The front desk clerk was very nice when explaining this and went ahead and gave me 3 more for my stay....happier now. Next morning, went down to grab something quick on the buffet. The restaurant didn't open until 6:30 (I called down the night before to confirm) and I have to be in the office by 7:00. So, not much time. Well... no buffet...guess they didn't feel like setting it up. Informed I could order off the menu but with time restraints...no go. When I got back to the hotel in the afternoon, the clerk said sorry about the buffet when I asked if it would be open the rest of the week. She informed me that they typically don't open it if the occupancy rate was below 50%, but it was for that Monday night so she had no idea why it wasn't. She also couldn't guarentee that it woudl open each morning. That was all I needed to hear and checked out the next morning to go to another IHG property that actually does what they say they will do. And since they changed their policy with only one coupon for a whole stay...I can get other benefits at other places. IHG has really backed off of their benefits for members lately. Ready to go back to Hilton May 10, 2014
Rated 5.0 out of 5.0 by EXCELLENT SERVICE MR. NEWT, DEBBIE AND BROOKLYN HAVE BEEN GREAT AND VERY PROFESSIONAL. ALL OTHER STAFF HAVE BEEN GOOD BUT THESE THREE ARE OUTSTANDING AND ARE PREPARED TO GO THE EXTRA MILE FOR THE CUSTOMER. I HAVE STAYED IN SEVERAL HOTELS BUT THIS ONE IS TRULY FANTASTIC AND WAY BEYOND THEIR LIKES IN SERVICE DELIVERY. May 3, 2014
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