Rated 4.2 out of 5 by 62
Rated 2.0 out of 5.0 by tribeofjudah7 Not up to Holiday Inn standards
Unfortunately we had a problem with the thermostats not working properly and in one of our rooms not working at all. There were dirty linens in the sofa beds on both stays in this hotel which were about 10 days apart. The staff on the second of our stays was gracious and tried to help but because the hotel was full I had to call several times to get the thermostat looked at and fresh linens. There were issues with the room that I addressed to the front desk on the first of our two stays and when we returned to the same exact room the issues had not been dealt with. We are platinum members and when another guest was given a "goody" bag I inquired why we did not receive any and they questioned our status. That should be in the computer with our reservations and I had a card to prove it. It was just not up to the standards that we associate with Holiday Inn and for the amount of money we spent on rooms we will not be using this hotel again. I am sorry this is a harsh review but it is honest.
April 4, 2013
Rated 5.0 out of 5.0 by Ladyfinger Spring break
We had long difficult drive towards Florida. And hotel was full but staff handled the crowds well and got us to our rooms quickly. Rooms were quiet and beds, pillows very comfortable. Would stay there again. The pool was outside so it could not be used in cooler weather.
April 4, 2013
Rated 1.0 out of 5.0 by JDELuke137 Dirty Room - Twice in a Row. Won't be staying here again.
Several weeks ago I stayed here and was put in a room with a filthy toilet and some else s hair in the bed. After a less than concerned clerk finally moved me to a new cleaner room - I had to go down to get the key - I just decided they must be having a bad day. So a few weeks later I booked a room there again. Being more cautious this time I immediately checked the bathroom and pulled the covers down to check the bed. Dirty toilet, and again, some else's hair in the bed. This time the clerk was much more courteous and had keys to a different room But as I was bring my luggage in he asked me to wait to talk to his manager. He went in the office, but I could see through the window that the manager headed the other way. I told the clerk that I didn't have time to stand around waiting on her since she obviously wasn't concerned with a customer who encountered a dirty room. I later received a call in my room from her. After announcing she was the "assistant GM" she proceeded to tell me she was sorry, but I could tell she wasn't really concerned - more bored than anything else. She said she was talking to her sales director about another customer issue, probably associated with selling a block of dirty rooms to someone.
I won't be staying at this location again, and I've reported the issue to our corporate travel department. Hopefully they will be removed from our approved hotel list - I wouldn't want anyone else to have to stay in a dirty room.
April 1, 2013
Rated 4.0 out of 5.0 by DabbySue Great staff, comfortable room, decent/fair food.
The cook could use some help, but the hotel is nice and clean. The staff is awesome!
March 19, 2013
Rated 3.0 out of 5.0 by rockvogue comfort
Not so much I stayed in a King suite with two straight back dinning chairs to relax on know way had to set on the bed.,lounge and food below HI. standards.
March 3, 2013
Rated 1.0 out of 5.0 by shon941 front desk day shift staff is very very rude inculiding the manager
the exprince was so bad i rather not even speak on it but they need to get rid of all the young staff and get older satf because the younger staff dose not know how to treat people and im a regualr vister but because of the way i was treated i will not spend anymore money with this hoilday inn untill they get better staff the house keepers should work the front desk because there very nice and concern about your needs
February 26, 2013
Rated 3.0 out of 5.0 by Abbott Electrical problems
Phone did not work properly and heater/air constantly cycled on and off too frequently (short in wiring?) TRAIN TRACK VERY NEAR MAKE IT HARD TO RELAX SLEEPING
February 25, 2013
Rated 5.0 out of 5.0 by puttszer Great service
Stopped here on our way down to Florida. Late Friday night and did not have reservations. Hotel had only 2 rooms left a smoking double bed or a king size jacuzzi suite. We opted for the non-smoking jacuzzt suite. and not having reservations we would have to pay top dollar for the room, which late at night and tired after traveling we figured no problem, but the manager was standing there when we checked in and told the clerk to give it to us for the price of a standard room. The room was magnificent. we will definiteley stay there again. Staff was friendly and caring.
February 23, 2013
Rated 1.0 out of 5.0 by Hypertension room not cleaned
Was not allowed to talk to manager about problem,
stayed here two weeks in a row and both times room was not cleaned.
February 23, 2013
Rated 2.0 out of 5.0 by Anna55 Overall Service
We stop at this Hotel 2 or 3 times a year.
I have always been pleased.
This time was awful...
Front desk was not informed
with priority club.
The Bar was under stocked..
Only one type of Wine.
The restaurant was very busy and not enough help,
when the food came out it was over cooked..
The rooms, needed to be cleaned better. ie Floors
and bathrooms need re painting.
I will not return to this hotel until improvements are made.
I hope this will help, with the information provided.
Very disappointed, hope things will improve.
February 7, 2013
Rated 5.0 out of 5.0 by PatA Friendly and accommodating staff
Lenny, the manager on duty at the time of check in, was extremely friendly and helpful. When I had to have a room change, he took care of it quickly and pleasantly.
In the restrurant, Hannah, our waitress, was working alone, but still managed to take our order and get our meal to us in a timely fashion. She kept apologizing about the delay, yet she did things quicker than in most chain restaurants.
February 2, 2013
Rated 5.0 out of 5.0 by noreservationgirl great service
very nice stay we will stop in again on our way to florida...
January 21, 2013
Rated 3.0 out of 5.0 by 30747 Non smoking rooms and smoking rooms on same floor
Mixing smoking rooms and non smoking rooms on same floor is not good. Walking from elevator to room thought the order and haze was a total turnoff. I am quite surprised that the property even has smoking rooms. The first Holiday Inn or Holiday inn Express I have been in that does I at least two years.
This alone will keep me from returning or recommending this property
January 21, 2013
Rated 5.0 out of 5.0 by NBF49 Nice accommodations & great staff
A very comfortable and friendly place to stay. Staff are great and very helpful. Accommodations are comfortable and quiet. Internet fast and easily accessible. If you're travelling to this area, I highly recommend staying here.
January 18, 2013
Rated 5.0 out of 5.0 by Sharon24 Enjoyed our stay
We had a wonderful relaxing stay in our jacuzzi room and the room was very large and comfortable. The room and bathroom were very clean and our meal was very good in the restaurant.
January 18, 2013
Rated 2.0 out of 5.0 by Lanny2 Poor restaurant experience
We observed a restaurant that was very poorly managed. I will not take the time to list all the problems. Our room thremostat did not work was also a problem.
January 4, 2013
Rated 5.0 out of 5.0 by tpc123 Great Stay
Very accommodating staff and can't beat the price. The rooms were very clean.
December 20, 2012
Rated 5.0 out of 5.0 by DouglasK Accomodations
This hotel is one my wife and I will always come back to when we are in south Georgia. Thanks for the stay.
December 5, 2012
Rated 3.0 out of 5.0 by January Cold air blowing over the bed
The hotel was clean, attractive and the staff pleasant. There was a cold air vent over the bed that blew all night, so we had to pile up the pillows to keep it from chilling us. We ran the heat but it didn't take care of the problem. I'd recommend the hotel if they would turn off the "fresh air" vent blowing in the room during cold weather.
December 1, 2012
Rated 5.0 out of 5.0 by bhp2 Outstanding Property
A very lovely facility with very pleasant personnel. The room was spacious and nicely decorated. We very much enjoyed staying at this Holiday Inn and will return in the future.
November 26, 2012
Rated 5.0 out of 5.0 by andled The Best!
I travel a lot for work and this is one of the best Holiday Inns I have ever stayed at. Great rooms and friendly staff make this a pleasant and relaxing stay. The food is also excellent, the Sunday "Southern style" buffet is one of the best values around and very delicious.
November 10, 2012
Rated 4.0 out of 5.0 by EnjoyableTrip Lovely place
The staff were very good & respectful and made you feel welcomed.
November 5, 2012
Rated 5.0 out of 5.0 by gramps great stay oct. 2012
extremely pleasant stay, just overnight but could not ask for anymore. very nice staff @ checkin , nice large CLEAN room. had dinner in the restaraunt which was good. clean-comfortable-friendly. will stay again soon
October 20, 2012
Rated 5.0 out of 5.0 by jfamilyman5 everything you need
The front desk staff is super nice (days and nights) room stays very clean
October 11, 2012