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Rated 4.5 out of 5 by 331 reviewers.
Rated 5.0 out of 5.0 by Perfect spot for a vacation on the beach! This hotel has a 'homey' feel. The rooms are great, the mattresses and pillows are AMAZING! I love listening to the ocean at night, so the air conditioning went off and the door was ajar. So relaxing. The staff is friendly and courteous. See you next year! October 9, 2014
Rated 5.0 out of 5.0 by cleaness, great location, and great staff the stay at your hotel was a joy and the staff was always ready to help us in any way they could. Thanks for a pleasant stay. October 7, 2014
Rated 5.0 out of 5.0 by Enjoyable stay I would recommend this hotel to anyone looking for a comfortable, relaxing stay. October 7, 2014
Rated 5.0 out of 5.0 by Noisy air conditioner The room air conditioner was the loudest/noisiest I have ever encountered in my life. After a hectic first night of hearing it while trying to sleep, we turned it colder before going to bed to cool the room and then turned it off while we slept. October 7, 2014
Rated 5.0 out of 5.0 by Great Service The staff were very friendly. rooms were clean and the view was awesome. the only thing i dint like was the bed. they claim they were queens but the were small. October 5, 2014
Rated 5.0 out of 5.0 by Another great stay Love the location, service, staff, and facilities. We stay here 3-4 times a year, and will be continueing this in the future. One thing would make this hotel perfect - a safe in the room (how petty a "complaint" is that?!). Keep up the good work. See 'ya soon. October 4, 2014
Rated 4.0 out of 5.0 by Va Beach Holiday Inn Stayed at the end of the Neptune Festival in 2014. Room more than sufficient in size and clean. Staff very friendly. Quality of breakfast is not worth the money at all. Bar was never open at night. So glad we brought our own cocktails. Too many good restaurants close by to eat here. Location of hotel is great for walking boardwalk and checking out restaurants. Beds are good if you like a hard mattress. It was a little too firm for my taste since I am used to a Tempurpedic. October 3, 2014
Rated 4.0 out of 5.0 by Lunch and dinner. Breackfast food and service was excellent. The lunch and dinner service was slower than I would have liked but may have been due to short staff. Over all I would recommend this hotel to friends and family. October 2, 2014
Rated 4.0 out of 5.0 by sisters on vacation enjoyed our stay, overall. would be good to have room cleaned by noon and a better shower head.I like the water saver once,they have more pressure. thank-you. October 2, 2014
Rated 5.0 out of 5.0 by Wonderful staff The staff left nothing to be needed. They saw to our every need. October 1, 2014
Rated 5.0 out of 5.0 by Professional Staff and comfortable rooms Outstanding...would come here again...Really enjoyed the ocean view from the balcony... October 1, 2014
Rated 4.0 out of 5.0 by Good Value The hotel is in a great location, in the middle of Atlantic Ave. Comfortable with a good price. September 30, 2014
Rated 5.0 out of 5.0 by Hotel Staff Goes Above We stay at this hotel frequently, the location is ideal, right on the ocean at Virginia Beach and within walking distance to lots of places we frequent. The staff was particularly amazing this weekend based on the fact that I'm sure they were entirely sold out with thousands of tourists coming in for the Neptune Festival. Each member I encountered was smiling, friendly and offering assistance when needed. The maid was in the hallway and literally asked if I needed more towels AS we were checking in, the front desk clerk was sweet, friendly and quite bubbly despite how busy they clearly were. The server (Steve) at the restaurant was moving quickly and taking great care of all the guests. This is why I love this hotel. September 30, 2014
Rated 5.0 out of 5.0 by Great Hotel. Would stay again. Comfortable bed, great view and location. Friendly staff. Would stay again. September 29, 2014
Rated 5.0 out of 5.0 by Why stay anywhere else ? We had a large Navy Reunion at this Hotel, everything was no less than outstanding, everything was more than perfect. Staff was incredible, rooms and hotel clean, food was amazing. This hotel has their act together, pricing was more than reasonable and fair. Communications with the management and staff was more than effective. Keep up the amazing and stellar work. September 25, 2014
Rated 5.0 out of 5.0 by good cookies One thing that I thought was needed was I didn't see a shower for washing off after coming off of the beach, there was an outside faucet for your feet but didn't see a shower in the pool area either. During my stay the maintenance worker was working on rooms outside of my room and kept shuting door all night that seemed to slam. The beds were very comfortable and the maid left a note when I left a tip that said thank you. The laundry facilities were great and worked good. The view was amazing. September 24, 2014
Rated 5.0 out of 5.0 by Very Accommodating Recently had my Navy reunion at this hotel and I can only say nice things about the way the staff treated us and the accommodations were made for us. The room comfort was great and the food was very good. Our banquet had excellent food and the cake they made for us was awesome. My only concern with this location is the parking lot is small on the hotel property and you would have to park across the street in a lot between a night club and store. The lot is periodically patrolled by a security officer and my vehicle was fine while in the lot. I would definitely recommend staying here if you're looking for a place to stay. September 24, 2014
Rated 4.0 out of 5.0 by One Night Stay We stayed in this hotel one night before moving on to Williamsburg, Virginia. The room was clean and quiet and we slept well. We did not use the restaurant or bar so we can't comment on them. The lady who checked us in was extremely friendly and helpful. We had a room with an ocean view and there is a lovely boardwalk that leads to all the other hotels and restaurants. September 24, 2014
Rated 5.0 out of 5.0 Nice Hotel Nice, clean, quiet place to stay. Walk out the door onto the beach. The staff is very friendly. The beds are kinda hard, but the rooms are clean. September 24, 2014
Rated 5.0 out of 5.0 by great beachside hotel Went in the off-season so the rate was very reasonable. Great balcony overlooking the beach, although the railing is less than reassuring PVC piping. The amazing views completely made up for that. The room was great, food at the hotel was OK but not an issue with all the restaurants around. The A/C in my room didnt work but I had the balcony door open all night for the cold air and sound of the waves anyways. I'm sure if I complained I would have been accomodated. The staff was great. Overall had an excellent stay. September 22, 2014
Rated 5.0 out of 5.0 by Awesome staff We have stayed at Holiday Inn 21st St the last few years and plan on booking future vacations here. Love the location and proximity to beach and attractions. Love the breakfast buffet, but we would like to see pancakes on occasion :) September 20, 2014
Rated 5.0 out of 5.0 by Wonderful Relaxing Experience My husband and I traveled to Holiday Inn after leaving a horrible experience at a different hotel. From the minute we checked in, it was a wonderful experience. The check in process was great. After telling the receptionist that it was our anniversary, she told us that we would have champagne waiting in our room. When the price per night was different from what they told us, she adjusted it quickly. They called us when the room was ready (two hours ahead of time). Check in was easy! When we wanted to add another night at the end, it was super simple. The rooms were clean and decorated very modern and appealing. The oceanside view was amazing. Breakfast buffet had a nice spread (not amazing food, but great). Liked that they had happy hour. We felt safe and comfortable. Housekeeping did a great job. Beds were comfortable. The one downside was the pool. It looked beautiful but the hot tub was a little disappointing because it was very cool...not warm at all. Very deceiving! Overall we will stay here again and now check out other Holiday Inn hotels. September 18, 2014
Rated 5.0 out of 5.0 by Nice hotel, good location Had a wonderful stay at this Holiday Inn. Not a fancy place, not a lot of amenities but room was clean and comfortable. Housekeepers were very accommodating when requesting extra things or reporting problems in room. They took care of them immediately. Hotel was quiet. Loved that we had a view right out to the beach, and that all the rooms did. Location was exactly in middle of boardwalk which made getting around easier. Only dislike was that the additional parking was not on hotel property which we didn't care for since we were traveling in our shiny red mustang. On the other hand, it was not tampered with at all the nights we had to park there. Would loved there to be a hot tub in the pool area. Loved our first trip to Virginia Beach, hope to return soon! September 17, 2014
Rated 4.0 out of 5.0 by Got what you expect Hotel room was clean and tidy. Everything was in Clean and Tidy. Bathroom was nice, even used the iron and ironing board. Blacony was great and great view. Good location. Alot of other Pennsylvanians seemed to stay at Holiday Inn. A/C Unit was not able to get the room below 70 degrees. And the bartender seemed to be non-existent unless it was happy hour. The breakfast buffet wasn't bad, as a server it seemed maintained. September 17, 2014
Rated 5.0 out of 5.0 by Awesome Hotel I have been coming there for 14 years and simply love this place. It only gets better. The staff is TOP NOTCH!!! They all make me feel right at home. I have nothing but great things to say. Every time I return I am welcomed with open arms from the GM all the way down to the maids. Cannot ask for a better staff. I love all of them so much Joe the GM. Jeanette the asst GM. LeNita the front desk mgr Amanda the front desk sup. Malou the barmaid. Francis maid services manager. The chef always comes out to see me and when I leave Jeanette walks me to my car. I thank God for this staff. September 16, 2014
Rated 4.0 out of 5.0 by Noise level During my recent stay, military planes started flying at 7am and continued til after dark. They went over every 10 to 15 minutes daily. I knew nothing about this from previews online September 15, 2014
Rated 4.0 out of 5.0 by No Major Problems The hotel is looking a little rundown, inside and out. There are holes in the carpeting in the hallways and rooms and some furnishings probably need to be replaced. The sofa bed in my room was uncomfortable because the cushions were fairly worn out, so I tended to slide forward while sitting to read the newspaper. The placement of the sofa was a problem, too. It was RIGHT NEXT to the air conditioner unit, which meant cold air blew directly onto me while sitting on the sofa. It didn't take very long to get tired of that, so I used the desk chair more than the sofa. Perhaps the furniture could be rearranged? If not, it at least needs to be replaced. Otherwise, it was an adequate stay. The room was quiet except for the housekeeping staff going into and out of their storage room, so I was able to rest adequately. (I also noticed that I was not acknowledged as a Priority Club member and, unlike my last visit to this hotel, there was no discount coupon for breakfast, lunch, or dinner. Many hotels offer complimentary breakfast now, so I tend to choose those that do. I don't know if this was an oversight or a new Holiday Inn policy.) September 15, 2014
Rated 5.0 out of 5.0 by Great quality hotel and service I feel our stay was great. The bedroom and bathroom were very clean. Everything worked well (air conditioning and bath facilities, TV and internet. I didn't use the internet but a few minutes. I usually used my internet as I was setting on the beach through my phone. I felt safe - I feel management really try to make their self available and are aware as much as possible about what is taking place in the hotel. The front desk, management, bar/restaurant employee and housekeeping staff were very accommodating and helpful. I really feel if you want to stay in a great hotel to try Holliday Inn if you are visiting Virginia Beach. September 14, 2014
Rated 5.0 out of 5.0 by Good Stay Good Stay and well received by all memebers pf the family September 13, 2014
Rated 5.0 out of 5.0 by Great front desk and restaurant experience. I have been a guest at this hotel 2-3 times a year for the past 15 years at least, possibly more. Always a very good experience. September 11, 2014
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