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Rated 4.3 out of 5 by 414 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn comfort We were impressed with our stay. The rooms were clean. The staff was very courteous and attentive. My grandchildren enjoyed the stay. We will be back. August 18, 2014
Rated 4.0 out of 5.0 Rooms, location and amenities great, inadequate help for front desk staff There's a lot to like about the Holiday Inn Virginia Beach North Beach. It's a great family destination with lots of nice touches for the guests, rooms are clean and the food is well-prepared. Only two things marred our stay: 1) when we arrived to check in (around 4PM on a Thursday afternoon) all three desk agents were stuck on extended phone calls from people calling about making a reservation, and couldn't assist the growing line. Surely there's a way to forward a phone inquiry elsewhere and free the front desk staff to assist arriving guests? If not, there probably should be. 2) The elevators are overmatched by the guest load and the waits can be long, so if you're in a hurry a lower floor can be helpful. Those were minor bobbles, on the whole we enjoyed our stay there and would recommend it to others. August 18, 2014
Rated 5.0 out of 5.0 by A great family hotel. Wonderful staff and amenities. We just returned from our Virginia Beach vacation. We had so much fun. Thanks to the Holiday Inn~ North Beach. There were so many things to do at the hotel, we barely left to explore all of the other places in the area. The pools, the lazy rivers, the kids club and the computers kept the kids busy. Mom and Dad actually had some time to themselves. The "kids eat free" menu saved us lots of money. We will definitely be returning!! Thanks again for a fun and friendly vacation!! August 18, 2014
Rated 4.0 out of 5.0 by Decent place to stay with kids I have stayed at this hotel a number of times. There are pluses and minuses. Pluses - great spot for family with small kids. You are right on the beach, there are multiple pools, and you can park your little ones for some parental R August 18, 2014
Rated 3.0 out of 5.0 by Not to par. It wasn't horrible, but I would not stay here again. The pictures and reviews are deceiving. I'm not sure how there are four pools (as advertised); there are really two outdoor pools, one outdoor lazy river, one indoor lazy river, and a hot tub. The two outdoor pools are very nice! We enjoyed them a lot! Also, the on-site restaurants/bar service were excellent. My expectations were not met when it comes to the room. The bed was terribly uncomfortable. The water pressure was seriously lacking. And it could have been much cleaner. I killed a bug on the bed. The bathroom had several spots that had clearly been overlooked. I expected perfection from the photos and reviews (as well as price!) and definitely did not get it. Also, I would not recommend a pool view room if you want to relax. It was loud and sometimes not very private. August 17, 2014
Rated 3.0 out of 5.0 by So So This is a good family hotel. That's why everytime myself/family come to the beach we stay at this location. The beach is right there and three pools for the kids. Movie theater plus the breakfast is on point. My concern is being a platinum member I ask for a early checkin/ocean front room. Times I get there it's the complete opposite. This stay I we arrived early and our room wasn't ready. We sat in the lobby and seeing everyone checking in I decided to ask John at the front desk if our room was ready. He stated yes it was. But we were sitting in the lobby for 30 minutes. Then he tell us we don't have oceanfront. WOW! So I call IHG and that's when Linzey the front desk manager worked it out and got an upgrade on our room. Mind you I was told no upgrades are available and they are sold out. Other than that the overall stay was good. August 16, 2014
Rated 5.0 out of 5.0 by Great Staff and Beachfront We have had the privilege to travel the world, from sleeping in huts to palaces. The oceanfront views of sun and moon rises were both calming and spectacular. The staff could not have been more attentive to each request, and their greetings with a smile and a kind word were most appreciated. It made a family wedding and reunion even better because of the welcoming space we had the pleasure to return to. Thank you for training your staff so well. It is noted, and was above what we expected. August 16, 2014
Rated 5.0 out of 5.0 by SWEET STAFF WAS SO NICE. WE NT OUT OF THEIR WAY TO SERVE. August 15, 2014
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