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Rated 4.4 out of 5 by 601 reviewers.
Rated 5.0 out of 5.0 by Air Condtioner The A/C was too loud in the room an on the patio. hat is all I want to say. April 24, 2015
Rated 3.0 out of 5.0 by wedding reception catering disappointing I was not satisfied with the reception dinner served. Talked with catering manager who felt that they did nothing wrong, although my guest did not receive drinks other than water. I was informed my guest were responsible for requesting tea or coffee! I had many guest inform me they were never offered anything to drink, other than the water served! Had I been informed of this prior to booking the hotel, I would have informed my guest of making these special request for drinks prior to traveling all the way to VA Beach if I was informed of that prior to the event. Instead, I had guest asking me throughout the reception if there was anything else to drink besides water. I was very unhappy with the catering. I was informed that "none of my guest complained by the catering manager!" The food tasted nothing like what I tasted at the tasting! Very disappointed with the meal! April 23, 2015
Rated 5.0 out of 5.0 by and the beat goes on so I called the previous week a few times and I always got cindy on the phone. she is great, phone skills is very important. and she never got short with me even though I did call probly one too many times. on the way up I got a call from alexis chacking on our arrival time because we had requested early check in and she wanted to touch base with us. I was running late and all things worked great, very nice of her to call. on to billie at the front desk. I met her at 330 am UGH my llil guy got sick in our room and there was no way we could stay in there. billie gave me another room close and said just leave yor stuff go sleep here and we will clean it first thing in the morning. WOW I really needed that. turns out we ended up in the ER at 8 am and returned around 10 to find our original room cleaned and ready. THANKS, did I mentions it was easter. so yea it means a lot that these guys took such good care of my family. also thanks to amber in housekeeping for putting me high on the list and Sophia for steam cleaning. Again thanks to the hotel for being awesome April 23, 2015
Rated 5.0 out of 5.0 by great beds. the property was clean and inviting. The highlight was the beds very confy lots of pillows and warn blankets. the room was updated and roomy. the breakfest is avg. but good little pricy but consistant with the area. the property is great 3 huge pools. April 23, 2015
Rated 3.0 out of 5.0 by Good family hotel, not so much for adults wishing to relax When we arrived at the hotel (which is newly redone, with several great pools), the lobby was PACKED with groups of college age kids checking in for some sort of special thing. Madhouse. We also were not acknowledged as Platinum members. The nice looking beachfront pool area was also closed for an unrelated private event -- I think there was also a wedding going on. NOT happy. This is the third time we've come across this sort of thing with IHG properties in the very recent past. I almost backed out but the staff (very friendly and courteous) assured me all the commotion would be in one building while we were staying in the other and that later in the evening the pool would be available. It was too chilly later to use it anyway. The room itself was nice and had a great ocean view. As promised, it turned out to be very quiet on our end, aside from a 2:30am hallway visit by some drunken kids who I think were lost. April 23, 2015
Rated 5.0 out of 5.0 by Visit for my nephews wedding The hotel was like a resort. Beautiful beach, clean pools and hot tubs. Food was good quality. Ate breakfast buffet which was excellent and lunch at the square whale. Prices were very reasonable. The only "con" is if you have young children to bath. Rooms have showers NO tubs. The staff was more than helpful..did everything to make sure your stay was pleasant. Would definately go to this hotel again. April 23, 2015
Rated 5.0 out of 5.0 by Great service - Clean room Friendly professional service, made for an enjoyable stay. Would recommend to others looking for a lovely place to get away! April 23, 2015
Rated 5.0 out of 5.0 by great hotel Great hotel with great staff. We were traveling with one hundred high schoolers and the hotel made our stay memorable. I even got the doorman to recommend a great golf course April 21, 2015
  • 2015-04-27T10:57:12.422-05:00
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