Rated 3.9 out of 5 by 330
Rated 4.0 out of 5.0 by Paul1250 Comfortable hotel
Good sized room, comfortable bed and quiet. Located next to the A1 and near the Team Valley Trading estate, easy to get to my customers in the Newcastle area.
August 29, 2015
Rated 3.0 out of 5.0 by Neil. Standard for brand. Comfy bed, clean room.
Refurb bathroom obviously not tested. Shower spewed water all over floor and unusable. Left a note for housekeeper apologising for mess. Wasn't asked at check-out if stay had been okay.
August 27, 2015
Rated 5.0 out of 5.0 by Diplomart Good business stop over
All aspects of the stay were satisfactory with just a small concern over the noise from the A1 traffic.
August 25, 2015
Rated 4.0 out of 5.0 by clackhandle Comfortable room but missed out on breakfast
I use Holiday Inn at Washington fairly often, and the rate does not usually include breakfast, so I do not pay the extra. This time it did, but nobody informed me, and I only found out when checking out. Four breakfasts missed !
August 24, 2015
Rated 4.0 out of 5.0 by topdad great getaway
4 nights for the price of 3 ! Excellent value for money, comfortable, welcoming and ideally cited for our various outings.
August 20, 2015
Rated 5.0 out of 5.0 by shakybridge Good Service
I've had a few problems here before with invoices missing and points not added, but this was an excellent stay. Staff were pleasant and my platinum upgrade was given.
August 18, 2015
Rated 2.0 out of 5.0 by Pcaaaway Dated hotel but good location
Friendly and helpful staff. Dinner was good. Breakfast was poor. Rooms are tired and dated. Lots of dust in the room.
August 18, 2015
Rated 3.0 out of 5.0 by Rangersloan I knew there was a reason why i dont go here>
my wife and i arrived at the hotel at approx 18.30 and after checking in and a long cool beer it was time to decide what to eat, would we go for the full Monty in the Restaurant/Grill or just a sandwich in the lounge or even go to the Toby next door?
After reviewing the menu at the lounge table i thought this is a bit steep so looked at the Grill room, surprise surprise its the same price and only a couple of steaks difference, i thought table cloth, proper service job done. At this stage we went for the table booking as it was a Saturday evening after all. Guess what they couldn't fit us in they were full!! while finishing my beer i asked to speak to the F&B manager who was OFF, Saturday night expecting 3 coach tours in and OFF. Surprise only 1 tour bus turned up but no change in the fullness of the restaurant, the reason for this is it was set purely for National Tours. we luckily were offered a table from the other 2/3 of the table unset for dinner but set for breakfast.
I'm sorry Washington but you really must choose, do you want purely Tours at the expense of other loyal guests, because from our experience you're driving us away.
August 15, 2015