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Rated 4.1 out of 5 by 913 reviewers.
Rated 3.0 out of 5.0 by Not worth the high cost I booked this room because it was so close to the Air & Space Museum, but there were no restaurants in the vicinity except the hotel restaurant. It was busy and under-staffed, but some of the staff is lazy. Several women stood around doing nothing while one man ran himself into the ground trying to get everyone's orders. The food was good, but it took almost an hour to get our food. We ordered from the room service menu the next night, and there were more selections than the menu in the restaurant, probably an attempt to persuade customers to eat the buffet rather than order from the menu. The noise from the railroad tracks made it impossible to sleep through the night, and the club downstairs is as loud and ghetto as any you can imagine. The beds were hard as a rock and the walls are paper-thin. When I pay double the price that I usually would for a hotel, I just expect more. Also, we parked our own car in their garage and had to pay $30 per day to let it sit there, although we never used it. The cost of parking a vehicle should be included unless you have an off-site parking area and/or you have a valet park it. I will not stay here again nor recommend that anyone else stay here. April 11, 2013
Rated 2.0 out of 5.0 Great Service and Lobby area, dissapointing room The exterior of the Hotel and Lobby are very impressive, unfortunatelly the room was a dissapointment. The room was tired to say the least. Beds were worn out an not comfortable. Carpet and furniture were old, worn and scratched. The bathroom was shocking, from the shower curtain that did not fit to the leaking toilet and general lack of sanitary appearance. I generally stay at Holiday Inn Express hotels not Holiday Inn's, this hotel served as a reminder as to why I make that choice. The staff were friendly, curteous and helpfull. The condition of the rooms is a poor reflection on their hard work and dedication. April 11, 2013
Rated 3.0 out of 5.0 by Going Downhill Lobby is nice and great location but hotel is steady going downhill. Rooms are dated, furniture old, bathrooms are awful. Dirty grout and repaired many times, not clean looking. The rooms are noisey, you can hear everything. Ate at buffet a couple of times and for $24, nothing special. Food bland and boring. Regular Priority club members get a free drink, wow! I have been staying there for many years because of location, but it is really not worth the money! April 10, 2013
Rated 5.0 out of 5.0 by Close to the mall We enjoyed our stay at the Holiday Inn. The room was comfortable and quiet and it was an easy walk to the mall and the Air and Space and Native American Smithsonian museums. There is a busy Starbucks in the lobby, and a CVS, McDonalds, and Quiznos right outside. There is no close by nice restaurants other than those right in the hotel, but for less than $10 a cab will take you anywhere. We found this to be cheaper than 4 people getting on the metro. We would definitely stay here again. April 10, 2013
Rated 5.0 out of 5.0 by holiday inn capitol Hotel was better than i hoped.It was within walking distance of the museums, only 2 blocks from space was clean and comfortable.loved the new white bed spreads.the hotel staff were especially caring and helpful( especially the bellmen. i liked the late checkout time and the courtesy of leaving our bags and car even later.. thanks,june a. April 9, 2013
Rated 5.0 out of 5.0 by Excellent Customer Service Details and my comfort were considered from the moment I checked in at the front desk, housekeeping during my 5-day stay; and the restaurant staff that delivered my dinner one evening when I requested room service. April 9, 2013
Rated 4.0 out of 5.0 by Great Location We had a great time in DC. The location is great. 1 block to the air & space museum. The restaurant is over priced for the quality you get but there is not much close by. Rooms and hotel were clean and up to date. April 9, 2013
Rated 4.0 out of 5.0 by great service, but watch your room choice! I was so impressed by the staff, friendly helpful accommodating, they went out of their way to be helpful.I suggest that if you are a light sleeper, be sure to make sure that your room is not adjacent to the railroad tracks. However, once I discussed this with management they resolved the issue at once. I have to reiterate that the staff there, was just amazing, everyone said hello, everyone tried to get us whatever we needed. I chose to review the hotel because of the outstanding staff . The children's menu made eating in D.C. affordable. April 9, 2013
Rated 5.0 out of 5.0 by Deb and Bob and the grandkids visit DC and this hotel cinches the deal! We chose this hotel because it was so close and convenient to the National Mall. From the first moment we entered until we departed 4 days later we were delighted with our choice of hotels....and there is a Starbuck's right off the lobby! We loved being here because we were so close to everything. Underground parking was perfect and included in my rate. The staff we encountered were very courteous and most helpful. I would not even consider another hotel on my next trip to DC. Perfect for my wife and me and my grandkids were equally enthusiastic. April 9, 2013
Rated 4.0 out of 5.0 by enjoyed our stay Great location, close to everything. We walked to all the monuments and museums no problem. Clean and comfortable room. Friendly staff and service. Staff came to our room to troubleshoot a wi-fi connection problem. April 8, 2013
Rated 5.0 out of 5.0 by Excellent location Wished it had continental breakfast included but there is a Starbucks off of lobby. April 6, 2013
Rated 2.0 out of 5.0 by Trains I think the quests should be told about the trains. We got a room on the side where the trains went by right under our window. Very disturbing for a good nights sleep. April 6, 2013
Rated 5.0 out of 5.0 by My DC visit My family and I recently stayed at the Holiday Inn Capital and really enjoyed it. The rooms and beds were very comfortable and the hotel is in a great location for site seeing. I cannot comment on the food because we did not try any of the restaurants. We went to Washington more for the site seeing. For those on a budget like we were there is a McDonalds and Quixnos Subs and a CVS Drugstore within a short walking distance. I would highly recommend this hotel to anyone who wants to go to DC to see the sites. April 6, 2013
Rated 5.0 out of 5.0 by Food service Room service was very prompt Food was always hot and very tasty . April 6, 2013
Rated 3.0 out of 5.0 by Noisy bar Overall I enjoyed my 5 day stay. The only downside in my view is the excessively loud music, i.e. noise, several nights in the bar. It is so loud one cannot converse easily and so raucous that it is totally unenjoyable. Who can like a quick meal and drink in such an environment? April 5, 2013
Rated 3.0 out of 5.0 by Parking garage very difficult First, let me say that I'm grateful that garage parking was available. Second, I have never been in a garage that was as difficult to deal with as this one. The signage is sparse and poorly placed, none of the support columns are marked with letters or numbers to assist in locating your self or your car, and the multiple elevators lead to long unmarked hallways that seem unrelated to the hotel. There a many dead-ends rather than a continuous flow of direction. Many of the spots are small; because they are not marked as such, vans and small pick-ups block the lanes. There are very loud exhaust fans in the walls. The whole place could be a movie set for a parking lot scare scene, or, perhaps a set-up for Candid Camera, depending on how tired you are when you deal with it. April 5, 2013
Rated 5.0 out of 5.0 by Front Desk, Porters and Concierge Staff rocked Why you may ask? Well we got there @ check-in, the frontdesk advised us that if we wanted to wait we could have a room available not overlooking the train tracks. Porter came out unloaded our bags, handed us the tickets and advised us of a local place to grab lunch [not the in-house resturant] - as we had not done so yet thanks to traffic and construction in Georgetown. Upon out return, not only were our bags already in a room overlooking the commons area, we had a message from the Concierge in response to a request my wife had made a week earlier about the moonlight tours. Was nice to run into a place that knew what our plans were. Location was @ the museums, not a bad walk to nice places to eat, and the Metro was close by for the trip to the zoo - Only thing that could have been better was the parking - WAY Overloaded and defined w/ reserved spots - spent nearly 1/2 an hour looking for a place to park - and deadends were not marked - nor was there anyone there to "help" April 4, 2013
Rated 5.0 out of 5.0 by DCvisitor2013 The Bed, Breakfast & Beyond Package was great! We were weary travelers after a full day and a full day ahead of us. The reception desk staff person was wonderful & cheerful! Couldn't have asked for a better experience. We are already planning a return for 2014. Thanks! April 4, 2013
Rated 2.0 out of 5.0 by It's okay We visited the Holiday Inn Capitol while we were in D.C. for a few days. We chose this hotel because of its proximity to tourist attractions. It is very close to the Smithsonian, National Mall, Capitol Hill, etc. There are plenty of tourist sites within walking distance. However, the hotel is in some kind of restaurant desert - there are no restaurants nearby except for McDonald's, Quiznos, and a couple of other fast food lunch places. The only sit-down restaurants in the vicinity are the two in the hotel, which aren't bad. There also appears to be no corner store or grocery store nearby. This made it difficult to obtain incidentals like beer or snacks. Of course, room service will gladly bring you a six pack of beer for $30. L'Enfant metro station is nearby, also. Cabs were easy to catch outside of the hotel. If you are only in town to see the sights and don't plan on eating anywhere other than Mickey D's or the hotel, this is a great choice. If you prefer more food options, try a different neighborhood. The hotel itself is okay, but a bit pricey for what you get. Parking is also very expensive at $30 per day. The rooms were clean, but the beds were VERY uncomfortable. We all had trouble sleeping while we were there. Hotel staff were okay, not rude but not overly friendly either. They screwed up our parking validation, which meant we were held hostage in the parking garage until they corrected it. The cleaning people asked us every day if we were checking out, even though our reservation was for several days, which was weird. We did room service once because we didn't want to take another cab to a restaurant, and the food was actually quite good. All in all, it was a mixed experience. I wouldn't go back to this particular location because of the lack of restaurant options and the uncomfortable beds. April 2, 2013
Rated 5.0 out of 5.0 by Great Experience This was the first time that my husband and I took our daughters to sight see in DC so we wanted a family friendly hotel close to the Mall. I was pleasantly surprised with how close it was as well as how well it accomodated families. We reserved under the Bed, Breakfast, and Beyond package which was definitely a great value. It provided myself and my husband with free breakfast each morning from a fabulous breakfast buffet. My younger daughter could eat free off the kid's menu or for a minimal price from the buffet. Plus, the package made our parking only $15 per day. Great convenience with a CVS and a Starbucks right next door. My only criticism is that the beds were only full size but I was informed that by 2014, a renovation within the hotel will change them to queen size. I had a great experience with all the staff that I came into contact with which made our stay all that much more pleasant. I definitely will stay there again next time we go to DC. April 1, 2013
Rated 5.0 out of 5.0 by Great Hotel This hotel was perfect...close to the Metro and a lot of things to do in Washington. It was comfortable and clean...the staff was friendly and helfpul! March 28, 2013
Rated 4.0 out of 5.0 by Location Chose this hotel for the convenient location to the National Mall. Check-in was early with no issues. Hotel staff were pleasant and easy to deal with. Stored our bags while we sightseeing. March 26, 2013
Rated 3.0 out of 5.0 Johnny come lately Apon check in my family noticed that the internet was not working. We were told by the front desk to keep refreshing our broswers to slove the problem. Well that did not work. After even trying to use the internet in the lobby we realized this was a hotel wide issue of bad internet service. After complaining again close to the end of our stay the front desk did call our room and try to meet with us about the problem but it was too late. After our return home the hotel did call and say they had a repairman come out to fix the problem and to broaden the band width. I hope future guests will not have the same problem I did. March 25, 2013
Rated 4.0 out of 5.0 by Good value, great location I was in town for the Rock n Roll marathon. The location can't be beat. We were close to the start of the race and to all the must see sights in DC. There aren't many restauants in the area but its very close the metro and there is a Starbucks and restaurant onsite. The hotel is clean and was comfortable for a long weekend. March 22, 2013
Rated 4.0 out of 5.0 by Great Location Enjoyable, comfortable leisure weekend.We didn't realize you need a reservation to eat in most 3/4/5 star restaurants in DC. So our first night there we decided to get a burger and beer, and were pleasantly surprised with Good food, good service. The breakfast buffet, the same results. Nice job!! March 22, 2013
Rated 1.0 out of 5.0 by Awful accomodations but a great front desk manager I was in three rooms within the first couple of hours of checking in. The first room was incredibly noisy--the train outside of the window and the constant hum of machinery coming from somewhere in the building. The second (non-smoking) room had an overwhelming smell of cigarette smoke coming from the vent --which could not be closed. The third room wasn't as noisy and didn't smell so I took a shower and got into bed. I tried to arrange for a wake up call but the phone didn't work. I later noticed that there were stains on the curtains and filth on the bedside lamp. I was exhausted and didn't want to keep hunting for a room. When I complained the next day, the front desk manager did everything he could to be accomodating but the damage was done. The manager said that they were due for rennovations. I wouldn't stay there again until after the rennovations are done. March 22, 2013
Rated 3.0 out of 5.0 by good location but no restaurants nearby. good location - very close to smithsonian air and space museum but only one restaurant nearby. a french cafe called la vie de french. There was a quiznos, macdonald's and a starbucks but that was it. There was no breakfast included but there should be. Make sure to ask for a room on the side of the hotel away from the trains...the trains are very noisy and we asked to switch rooms. March 21, 2013
Rated 5.0 out of 5.0 by Excellent place to stay Excellent place to stay when you are visiting WASHDC March 21, 2013
Rated 5.0 out of 5.0 by Great location We chose this hotel because it was within walking distance to so many places to visit. The metro system is less than a few blocks away for travel to those places further away. The staff at the hotel and restaurant were very friendly. The room was cleaned nicelyl. I will definately stay here again when I travel to D.C. C.R. March 21, 2013
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