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Rated 4.1 out of 5 by 672 reviewers.
Rated 5.0 out of 5.0 Great location and hotel Wonderful experience for our first visit to DC, prime location along with friendly staff. The only negative is that the website and info books in rooms advertise cots which our group had relied would happen. However, with recent remodeling, cots do not fit in most of the rooms anymore due to firecode regulations. We were able to work with what we had, but these things should be updated immediately. July 8, 2014
Rated 2.0 out of 5.0 Used & Dirty Bar of Soap & Dried Soap Drippings Left Behind on Shower Shelf I wanted to call down to the front desk to complain right when we first arrived at the hotel when we were inspecting the room, but my husband didn't want to start out our three day holiday weekend stay at this hotel off by us both getting all upset. He just cleaned up the used, dirty bar of hotel soap and dried soap drippings sitting on the shower shelf near the shower head himself and discarded it. We both thought that was just so gross! We still can't get it off our minds. I absolutely regret not calling down to complain and asking them to send housekeeping to clean it up instead of my husband. I don't think anyone came in to double check the room before we checked in. This could of easily been avoided, and we would of had a better feeling with our Holiday Inn Smithsonian hotel stay this past 4th of July weekend. As it stands now this upsetting incident is the only feeling and image we have of this hotel experience. This was our second stay here, and because of this used bar of soap left behind on the shower shelf it will be our last . July 8, 2014
Rated 5.0 out of 5.0 by Great stay Hotel clean and outstanding customer service. Rooms spacious and felt like being at home. Location was great as well as it was close too all monuments and museums. July 7, 2014
Rated 4.0 out of 5.0 by Convenient location near L'Enfant Plaza It was convenient to take the metro to the hotel from Reagan National Airport; I just walked around the corner to the hotel from the L'Enfant Plaza station. This hotel has a great location. I slept like a rock. Since I had to be up early, I was thankful that the a la carte snack bar was open at 6am, and I could pick up a few tasty breakfast items before heading out. July 7, 2014
Rated 4.0 out of 5.0 by Great upgrades and new style When originally booking this hotel, having stayed there four years ago was not excited about returning, BUT, to my delight and suprise, the hotel has been completly renovated and the rooms are wonderful, clean, up to date and the bathroom have major improvements-definitely recommend staying if visiting Washington and the Museums and Mall area. Really a GOOD experience this time aroundl, will book again in the future. July 7, 2014
Rated 5.0 out of 5.0 by Great Location! The Holiday Inn Capitol puts the Smithsonian within comfortable walking distance and offers excellent service and comfort. July 7, 2014
Rated 5.0 out of 5.0 by Muy buena ubicación Muy buena ubicación y poco ruido para descansar. La pieza estaba limpia y de buen nivel. July 5, 2014
Rated 4.0 out of 5.0 by Wonderful stay The location one block from the Air and Space museum was amazing. We enjoyed a very comfortably, updated room . Being so near the mall and having some food choices that met kids needs on sight and right down the block was an asset to the property. The roof top pool was great and included a view of the Capitol building. Overall the hotel was a great place to rest after busy days of sightseeing. The only negative was the train noise at night. July 4, 2014
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