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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,3

en fonction de 3481 avis
89%
Recommander cet établissement

Ratings Breakdown

3481avis

  • 5 Étoiles
    1986
  • 4 Étoiles
    887
  • 3 Étoiles
    324
  • 2 Étoiles
    178
  • 1 Étoiles
    106

This property is a little tired, but has a great location

By

novembre 29, 2021

club

This hotel has some miles on it, and could use some updating, but was comfortable, nonetheless. The air conditioner in our room sounded like a freight train. Luckily, we only needed run it for a few minutes, as a cold front blew in that night. Overall, we did not have any problems sleeping. and were comfortable.
On the plus side, the location is perfect for a visit to the National Mall, and is only a couple of blocks from the Smithsonian Air and Space Museum. Most of the Mall is within easy walking distance.

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Todo perefecto

By

novembre 29, 2021

club

Habitación espaciosa, limpia. Solo estuvimos una noche, ninguna queja. Perfecto para visitar los monumentos y museos. Todo cerca.

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A nice stay

By

novembre 28, 2021

club

Recommend leaving restaurant in lobby open. Liked that we could bring our dog without any fuss.

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Disappointed

By

novembre 23, 2021

club

Quality of stay lacking. No real attention to simple details. The staff are friendly. room attendees excellent. but they don't steer the ship.

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Weekend stay

By

novembre 22, 2021

platinumelite

The front of the building was packed full of automobiles from people trying to check in. Taxes taking all the parking up in front.

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Great people and service

By

novembre 20, 2021

club

Staff was great. Always willing to help with a question. Were vary knowledgeable of local area and directions.

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Magnífica ubicación

By

novembre 20, 2021

El hotel está perfectamente ubicado, al lado del National Mall y de una estación de metro central (la Enfant Plaza). Volvería todas las veces.

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Good value for location

By

novembre 19, 2021

platinumelite

I walked everywhere from this hotel: the mall, Smithsonians, capital, Jefferson Memorial. I enjoyed having Starbucks in the lobby. The rooms need a bit of work but it wouldn’t keep me from returning.

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College Prep Exam part 2

By

novembre 17, 2021

club

Having stayed at your hotel on 10/29-10/30 for our sons College Prep Exam we chose to stay at your hotel again. If its not broke don't fix it!!!

Our last room was GREAT. This room was HORRIBLE. It should be noted when making a reservation that your Room is LITTERALLY next to a loud commuter rail station.

Our goal was to have our son rested and prepared for his next college prep exam. We also looked forward to relaxing after a 3hour car ride.

We tried to move our room but we were unable to as the hotel had almost maximum occupancy. Had we been told we had a room next to the railroad we would have opted for another Hotel.

Our son got very little sleep it made for a poor exam.

Dave Widmeier

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College Prep Exam

By

novembre 17, 2021

club

Our son had a college prep exam on Saturday October 30th, To make sure he was rested we chose your Hotel for its Value, Reputation, and proximity to the Mall. We drove in on Friday so he would be rested for his exam on Saturday.

We arrived later than expected on Friday but had no issues checking in and going to our room. We were pleasantly surprised when we saw our room was almost literally right off of the elevator.

Our request for extra blankets was quickly and promptly addressed and for the overnight stay we were very pleased.

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Pros and Cons

By

novembre 16, 2021

platinumelite

Pro: We were upgraded to a large suite.
Con: Nearby freight train ran often and was quite loud. Walls in room were paper thin and you could hear quests in adjoining rooms.
Pro:Great downtown location walkable to many of the major attractions.
Con: Only fast food restaurants with limited hours in the area. One hotel restaurant was closed. The other hotel restaurant was only opened some days and was pricey and had a very limited menu.

We had 2 reservations, one for 4 nights and one for 1 night. Upon checking in we were told that the 2 reservations would be combined and that we did not have to do anything further. When I called to request housekeeping service on day 4, I was told I did not have a reservation for night 5 and was asked to bring my printed reservation to the front desk. Upon arrival there, I was told it was all settled. This situation caused needless stress for us!
When we checked in we arranged for parking in the hotel’s parking garage for just the first night and received a voucher stating day of check in and day of check out. On the last day of our stay we received a bill for parking on day 5. Chris, the front desk manager, asked to see our voucher for night one which fortunately we had saved. Despite the fact that this voucher had the check in and check out dates for just our first night, he still wanted to bill us for night 5. Ridiculous!! This situation caused more unneeded stress.

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Great Place for Visiting!

By

novembre 16, 2021

club

Very close to all of the monuments and museums at the National Mall. Only a block away from a metro stop to get to anything else. Clean rooms, and having a laundry room on-site was convenient.

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