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Rated 4.6 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by great staff and comfortable This hotel was chosen because all rooms in Cincinnati were sold. This was a good choice overall. I don't know about the restaurant, we did not use it. The staff was very friendly and helpful. August 6, 2014
Rated 5.0 out of 5.0 by great people all in all nice stay ,very comfortable and great people, and the food was excellent July 31, 2014
Rated 5.0 out of 5.0 by Traveling with four children I had a great experience with the staff while checking in and checking out. The only complaint I have is that they don't offer a free hot breakfast. For the price of the room comparable to other hotels they absolutely should be offering free breakfast. July 31, 2014
Rated 5.0 out of 5.0 by Excellent Experience Comparable to any 5 Star Hotel The Holiday Inn at the Roberts Convention Center in Wilmington, OH is totally awesome and I highly recommend it to any traveler passing through or staying in the local vicinity. Even though this hotel is located about 45 minutes from where I live, my parents were completely satisfied by having to drive the extra distance even though it meant having to take more time on the road. My town's hotels do not even come close to comparing to this location and it was definitely worth the effort. I can not say enough about how good the whole experience was... the value for what we spent was extremely high for what we recieved in the way of accommodations, atmosphere, friendly/accommodating/highly professional staff, etc. The dining experience was also awesome as right off of the hotel's main lobby was a Max July 28, 2014
Rated 5.0 out of 5.0 by Great hotel We really enjoyed staying at this hotel - great location, quiet, beautiful and clean inside. Would highly recommend July 16, 2014
Rated 4.0 out of 5.0 by They try really hard... This hotel tries really hard to be good. The staff is very helpful and nice, the rooms are very clean and quiet. However, it falls short in the fact that while this is the hotel of choice for the Roberts Center next door, it does not have but one restaurant and it closes at 10pm. There is nothing else within an hours drive but fast food. My group did not arrive until almost 1am and didn't have dinner. The beds are nice but bring your own pillow because the pillows are much to soft. July 14, 2014
Rated 5.0 out of 5.0 by great service The hotel was convenient for us to attend our high school class reunion. The food was excellent and the staff that served us was great. July 9, 2014
Rated 1.0 out of 5.0 by Do Not Stay Here, Or Book Your Event At This Location I travel monthly for work and personal, and this is the worst property I have stayed in over the last 2 years! Save yourself the headache, and pricing for this property, and go elsewhere! June 27, 2014
Rated 4.0 out of 5.0 by Bed size The beds are too small. The linens were somewhat old. June 26, 2014
Rated 5.0 out of 5.0 by Always a great place to stay The Roberts Center with this hotel is a great place to do business June 25, 2014
Rated 5.0 out of 5.0 by A OASIS COULDN'T BE HAPPIER AND MORE COMFORTABLE 1111111111111111111111111111111111111111111111111111111111111111111111111 June 24, 2014
Rated 5.0 out of 5.0 by Great Hotel, very clean and comfortable. This hotel was excellent. Clean, comfort and quiet. The restaurant Max June 24, 2014
Rated 5.0 out of 5.0 by Nice Place I enjoyed my stay here! Rooms are very clean and staff was helpful! June 18, 2014
Rated 2.0 out of 5.0 by Nice Facade The impressive appearance of the entrance masked the poor condition of our guest room. When we turned on the heat in the room there was a distinct odor of burning hair. The bathroom sink drained slowly and the bath towels were paper thin. I would not stay here again. My 22 year son said that the hotel looks nice from the outside but the rooms are kind of shabby. June 14, 2014
Rated 5.0 out of 5.0 by Great hotel! This Holiday Inn was very comfortable and clean. I enjoyed my stay here, and will return again if I am in the area again. The staff is very friendly and helpful, and the rooms were nice. June 13, 2014
Rated 4.0 out of 5.0 by Nice hotel, but far from shops, other restaurants etc. Nice place. But far from shops, other restaurants etc. Would have loved an outdoor swimming pool & outdoor bar, possibility of having dinner outdoor. Stairs from 2nd floor to 1st floor (reception) would have been nice. June 5, 2014
Rated 5.0 out of 5.0 by dog traveler we were there for a week for a dog show the staff was very pleasant and helpful the facility was clean the grounds were very well kept and very dog friendly I ould go back anytime June 4, 2014
Rated 5.0 out of 5.0 by Great hotel and accomodating for pets traveling Wonderful hotel. Staff is exceptional, and made our stay an experience that was beyond top notch. May 27, 2014
Rated 4.0 out of 5.0 by Dog show venue This was a convenient site for the show, next to the convention hall. The employees were all friendly and helpful, and used to working with dog show guests. May 27, 2014
Rated 4.0 out of 5.0 by Room billing error, etc. I reserved a room and gave a credit card to hold the room. When I got there I told them that my friend would be paying for the room with another credit card. ,Well, they billed my credit card anyway and not too happy about that had to get it straightened out. Max & Erma's resturant was really good and reasonably priced. Had to travel 15 - 20 minutes for any shopping or grocery store. Too far from any airports too. May 27, 2014
Rated 4.0 out of 5.0 by Nice hotel Nice place to stay, the beds are a little hard, but other than that very nice. May 24, 2014
Rated 5.0 out of 5.0 by Wonderful property to stay From the time my wife and grandson arrived till the time we checked out, the staff was great. Very helpful, accommodating and always pleasant. This is a real nice property and the rooms are clean and comfortable. Max and Erma's was convenient and had great food. This is a Holiday Inn that is worth the drive out of the way. Thanks for the wonderful stay. May 21, 2014
Rated 5.0 out of 5.0 by Great Property Stopped in at 1:00am to get a room after being on the road all day. Was treated with the utmost in care and respect. I'm just sorry I was too late to try the Max and Erma's restaurant. Maybe next time through. Outstandingl Property May 19, 2014
Rated 5.0 out of 5.0 by Great place for the Toastmasters Conference It was an overall great experience , would recommend this place for a great overnight stay. May 18, 2014
Rated 5.0 out of 5.0 by Nice hotel, friendly, professional staff. Enjoyed the stay. Clean room. Nice facility. Mattress was extremely soft, sunk down in it, not good for anyone with back problems....a firmer mattress would have been preferred. Quiet. Would recommend the hotel. May 17, 2014
Rated 5.0 out of 5.0 by Good service and comfort Enjoyed my stay. Staff was very friendly and accomodating. My room was clean and bed was very comfortable . May 15, 2014
Rated 4.0 out of 5.0 by Room Everything was fine but, the overflow cover was sitting on the bathroom sink, I took it down to the Check in Desk, Thinking that it would be repaired by the time we got back to our room. But It was not, So the next morning their was just a hole there. Not a pleasant site. Maybe next time. May 13, 2014
Rated 4.0 out of 5.0 by Perfect For My Minimal Needs I had about three questions of the staff while present and they were always answered to my satisfaction, quickly, and with a smile. The room was clean. The bathroom could have been bigger. The flat roof right outside my second-floor window was strangely unnerving, but that's just me. Internet connection a bit inconsistent, but not the end of the world for me. I had a good stay! Note: I was in my room a bunch and then at the Roberts Center a bunch. I didn't use any of what the hotel had to offer, other than my room. May 9, 2014
Rated 5.0 out of 5.0 by Business discounts It would be nice if you took the Corporate Lodging Card for discount stays when working as an expediter. This is a major highway stop for truckers and we might pass up staying here if we find another hotel in the area that does take the CLC. April 17, 2014
Rated 5.0 out of 5.0 by Wonderful Place to Stay It was my second visit to this facility and just as wonderful as the first. It meets the needs of our organization perfectly. Great meeting rooms and display space. Great Food and first class rooms. Staffed by wonderful people. April 16, 2014
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