Rated 5.0 out of 5.0 by Spikes1956 Dinner
Dinner was much better than expected!! Can't think of one thing I'd change!
May 29, 2013
Rated 5.0 out of 5.0 by AlexandraUB Five star experience
Though deep in England, my room's design had a European feel. I loved the shape and the cinema-surround curtains. Good, firm bed too and a bathroom space-wise that was more five star than four - all it needed were some slippers and a robe. The overall experience was well above average for Holiday Inn - in fact it does not compare as this hotel is in a class of its own. I found it more relaxing by far than the most recent super spa five star hotel I stayed in. Well done!
May 28, 2013
Rated 5.0 out of 5.0 by Grinter72 Great Hotel
We love staying here with comfy bed, an excellent breakfast and helpful staff all in all an excellent experience
May 24, 2013
Rated 4.0 out of 5.0 by TravellingCatMan Very modern and good looking hotel.
Wicked looking hotel and very easy to find just outside town - very close to Stonehenge so ideal for tourists.
Great restaurant choices and bar too but if for some strange reason the menu doesn't impress, then you have multiple other food outlets within a 2 minute walk.
They recognised my status and upgraded me to a lovely Executive Room with a great view of the countryside from the huge bedroom/lounge windows.
Staff very efficient all round.
Will definitely stay here again.
May 21, 2013
Rated 5.0 out of 5.0 by trople Excellent round-the-clock service, good rooms too
Have stayed here a couple of times, and both times the staff were very friendly, helpful and efficient. Rooms are great quality, spacious and comfortable, with firm/soft sides of the mattress & firm/soft pillows. Free WiFi in the reception area is very helpful too. Recommended!
May 17, 2013
Rated 5.0 out of 5.0 by Wakefield Comfortable
Very comfortable and clean. Great nights sleep in good bed. Only 5 minutes away from Stonehenge. Definitely worth upgrading to the executive rooms, they have floor to ceiling windows with views over the countryside, mini bar and kingsize bed
May 12, 2013
Rated 3.0 out of 5.0 by Goodytwoshoes Clean and comfortable room
The room was clean and comfortable which is an important thing in a hotel.breakfast let them down as we do not like hot items being kept warm for too long.somtimes it was not very warm. Choice wa ok but we have had better at other budget hotels. But it was ok as a location for the area and we may use it again .
May 12, 2013
Rated 5.0 out of 5.0 by Carkus What a fantastic hotel
Excellent stay, first class hotel. We were greeted by a friendly young lady, dinner and breakfast were good
April 26, 2013
Rated 5.0 out of 5.0 by McRoyGroup Group Holiday
Ours was a group of 11. The hotel was very comfortable, and the staff were more than accomodating. We had one issue which was resolved immediatly and to our utmost satisfaction. Beautiful location and lovely food for both breakfast and dinner. Our thanks to the staff for a wonderful stay!
April 25, 2013
Rated 5.0 out of 5.0 by IanF52 Cannot Find Fault
Would have no hesitation in recommending this hotel - staff helpful and friendly, executive room excellent and food very good (breakfast and evening meal). My only comment would be that disappointed no fitness room
April 13, 2013
Rated 4.0 out of 5.0 by keeo16 executive suite great
hotel is in an ideal location for visiting salisbury and stonehenge and many other sights hotel was very comfortable clean and quiet with a number of facilities next to it, eg petrol sation with services and a harvester pub should wish to dine out excellent food and value
April 11, 2013
Rated 5.0 out of 5.0 by LAWANG Could not be faulted in any way
Warm welcome received upon arrival. Lovely clean, bright, comfortable room, just what you need after a long journey. The public areas, were all clean and the staff could not be more pleasant and helpful no matter what time of day or night it was. The service was second to done along with the food. Excellent. Would highly recommend
April 8, 2013
Rated 4.0 out of 5.0 by alan11 GOOD ROOM SERVICE AND FOOD
Room very comfortable and quiet. Breakfast was very good being replenished quickly so all food fresh and hot.
April 7, 2013
Rated 5.0 out of 5.0 by FOX4 wonderful first experience
This was our first stay in a Holiday Inn.... It will not be our last.
From the very outset the experience was good, upon arrival we were dealt with efficiently and politely.
Our room was neat and tidy containing everything required for a comfortable and relaxing stay.
Prior to leaving I thanked both the restaurant and reception staff for there care and consideration which made our stay most enjoyable.
I believe in speaking honestly and giving praise when due, so, on that basis we will certainly be using Holiday Inns in the future.
April 7, 2013
Rated 4.0 out of 5.0 by Tc66 Overnight stopover
Had goods night rest stopping over with family on way to Cornwall. Generally good, however room with sofa bed made up left very little floor space.
March 29, 2013
Rated 5.0 out of 5.0 by Ruth33 Great service
another great 3 days stay. Very relaxing. Great meal. Really good Holiday Inn. Great location. Excellent staff.
March 29, 2013
Rated 5.0 out of 5.0 by Su57 Peaceful
We stayed in the hotel prior to our sons departure to Afghanistan. The hotel was fantastic, comfortable, friendly & quiet.
March 23, 2013
Rated 2.0 out of 5.0 by chrisht offers so much,but failed to deliver
Lovely hotel,great setting ,convenient location but......
Room even upgrade was disappointing,bath mat thread bare,shower system not functioning properly,air conditioning did
not work properly so frozen,no extra blankets,duvet thin and short
so impossible to pull up.For the price Holiday Inn Express exceeds
this hotel in my opinion.
Restaurant staffed by some arrogant staff with little knowledge of the
job,politeness,timeliness more interested in running their own discussions,breakfast was a farce, restaurant manager told me my name was wrong...who does the name belong too?Table was dirty,
I complained to resident front desk manager given £25 discount,
so I have paid for the pleasure of elevated expectation but a miserable low value stay.
Conclusion as a Platinum member needs to do seriously better and
management needs a good shake up.
March 19, 2013
Rated 4.0 out of 5.0
by Capdan A relaxing stay.
My husband, 16yr old son and I stayed one night here. Our room was big enough for the three of us, our son sleeping on the made up sofa bed. The room was clean, adequately heated, (which was necessary as the weather was dreadful during our stay). Complimentary tea and coffee plus toiletries are all available in the room. The staff were extremely efficient and polite from start to finish and check in was extremely quick.
What did we like best? : great shower, comfortable double bed and very quiet , we slept soundly.
What didn't we like: Paying extra for internet in our room, (as having stayed in Holiday inns abroad this is included if you are a priority club member), the sofa bed was a little worn which meant a very thin mattress and the iron bars of the frame, could be felt through it.
I would happily stay here again , location is great, staff are great but breakfast lacked that wow factor. Our breakfast was included in our room rate, our sons we paid £9.95 for. The eggs were luke warm, bacon so crispy it could not be cut,, tomatoes so dry there was nothing in the middle. Pot of tea ample but only one mug of coffee offered. A coffee/tea machine would reduce waste and give people the choice of how many cups they required and what sort of coffee (again we had this in Holiday inn's abroad). The breakfast is self service so getting up to get a drink would make no difference. Your breakfast let you down. Sorry!
March 11, 2013
Rated 5.0 out of 5.0 by Caz01 Lovely evening
Spent a very comfortable night and was well looked after by the staff at the hotel.
March 11, 2013
Rated 4.0 out of 5.0
by Theresaheadinit Holiday Inn Salisbury – Stonehenge which was a fab little stay
For the purpose of my review bias, for the last 10 years I have stayed approximately 100 nights a year in the Intercontinental / Holiday Inn Group chain. This was my first stay at this hotel the Holiday Inn Salisbury – Stonehenge which was a fab little stay
My ongoing experience of the hotel is as follows:
1) Arrival is easy using the supplied Sat Nav and post code address instructions.
2) On arrival at the hotel the check in staff were extremely pleasant and friendly. In particular on checking in on the evening of 28/2/13 one lady (they lady explained she was an ex-model if this helps locate her, I did write down her name but have subsequently lost the paper on which I wrote it) was particularly friendly and engaging and a pleasure to talk with and a real credit to Holiday Inn.
3) On arrival as a Holiday Inn Platinum Priority Club member , the said above check in lady, instantly upgraded me to a executive room at no extra cost which can be a hit or miss affair within the chain in general.
4) The reception area is the typical open plan area leading to the bar, breakfast/ dining areas which were always well kept, tidy and clean and of a modern styling
5) All area’s including the bedrooms where always well kept, tidy and clean.
6) The rooms are exactly what you would expect from a Holiday Inn chain brand see the attached photos and where of good quality.
7) Free WiFi is available in the bar area
8) I’m not usually a fan of the relatively expensive breakfast, however here things were OK ish not as good as my recent stay at Brentford-Lock Holiday Inn but readily acceptable.
9) Check out, was a pain free process with the helpful staff on hand, in summary the hotel scores 4.0/5 for an above average hotel with great staff who where helpful and of great credit to the hotel .
Room Tip: Pick a room away from the main road
March 6, 2013
Rated 5.0 out of 5.0 by Garden1 The room was better than expected and comfort was first class
We chose Salisbury Stonehenge to visit our son who lives a couple of miles from this location. We could not have asked for a better location and the standards of the complex were excellent. Could not fault anything
February 15, 2013
Rated 5.0 out of 5.0 by Gadder Very nice
Comfortable bed, effective double glazing against traffic, good price deal, couldn't fault it.
January 11, 2013
Rated 4.0 out of 5.0 by MasterOfTragedy Great location to stay for Stonehenge
We chose this hotel because it's not far away from Stonehenge and Salisbury which we visited for 2 days.
The executive rooms are really large and the hotel rooms have quite a good standard. Also the bathroom is very good and the tube is even big enough for 2 people which is great.
The only horror was when we got our room and I've entered the bathroom and looked in the toilet.
There was still someone else's excrement inside and overall it wasn't really cleaned very well and there were hairs in the tube.
This is of course a no go and shouldn't happen at all.
But still the room itself and the stay was very pleasant and relaxing and the staff was friendly so I hope this was "just" some kind of accident.
January 5, 2013
Rated 4.0 out of 5.0 by Trotts Warm,friendly,no complaints
Good location for easy access to main routes, staff very helpful, comfortable room and loads of choice for breakfast. We'd definitely stay again.
December 14, 2012
Rated 5.0 out of 5.0 by Christofd Comfortable bed friendly helpfull staff
Had a lovely stay first class hotel very clean and comfortable fantastic breakfast and very friendly and helpful staff very enjoyable stay
December 14, 2012
Rated 5.0 out of 5.0 by biggsie Breakfast
The only complaint we have is the plates were cold. As a person who worked in catering all his life I feel that it spoils the hot breakfast by having to place it onto cold plates. Apart from that as usual we enjoyed our short stay.
December 7, 2012
Rated 5.0 out of 5.0 by lockwood1956 Friendly and helpful staff
Stayed whilst condiucting business in the area, staff were most friendly and helpful, arranging an early check in and accomodating my request to be as far away from reception and activites as possible. (needed good nights sleep)
Was looked after well during my stay, am in the area again at end of january and have booked again with confiudence.
didn't eat at the hotel so didnt comment on the food.
looking forward to 3 day stay at end of jan 2013
December 7, 2012
Rated 1.0 out of 5.0 by Robert118 Not comfortable
Not recognised asa Priority Club member.
Pillows in room were very old and useless.
Noise from heater was too loud.
Woken up by other guests in early hour of the morning.
Breakfast is no better than that of a Holidy Inn - Express.
December 6, 2012