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Rated 4.3 out of 5 by 177 reviewers.
Rated 5.0 out of 5.0 by wedding reception Great care was taken by all the staff to ensure we had a good time. It was lovely to see the children had the same attention as the adults. August 6, 2014
Rated 5.0 out of 5.0 by Relaxing Hotel with friendly staff I spent 4 nights here, with my 2 young children; we all had a relaxing enjoyable time. This was a calm hotel during our stay. The staff were all very friendly, polite and helpful. The Food was of a good standard. Kids eat free with an adult - mine enjoyed everything they ate . The Pool was used each day and was enjoyable to use. The hotel is very well situated as a base for exploring the surrounding areas and local sites. August 5, 2014
Rated 3.0 out of 5.0 by Beware how they use your debit card! Room was great ,food was ok, friendly pool staff, but our time there was ruined by the fact that our ability to use our debit card was frozen by the hotel in case of costs incurred. There were none. Although the problem was reported and we were promised it would be sorted out our money wasn't 'released' until 5 days after we returned home! August 1, 2014
Rated 4.0 out of 5.0 by hotel exterior awful outside looks terrible with rotting window frames to rooms but inside its ok, bar area and bedrooms very nice July 31, 2014
Rated 5.0 out of 5.0 by Bromsgrove - a Ruby wedding weekend I wanted to give my wife a break for our Ruby wedding anniversary. We chose the Holiday Inn at Bromsgrove for its location, surrounding and ambiance. We were not dissapointed, the staff were very attentive and helpfull, the hotel was clean and well presented, The room overloocked the Clent hills, was clean and airy. With plenty of parking space even hough there was a function on we had no problems. We were provided a free upgrade as Gold card members. The restaurant staff could not be faulted and food in the restaurant was excellent. This was only slightly let down by the steak my wife had, it was not up to the usual high standard. This was not a chef issue but a meat supplier issue. We enjoyed the experience so much we have decided to use the hotel as our pamper hotel and will certainly be visiting it again, probably quite regularly! Thank you for making a special weekend such a lovely experience for us both. We will be back. July 30, 2014
Rated 5.0 out of 5.0 by Happy Stayed We stayed for 3 days at holiday inn , occasion was our wedding .. we enjoyed every minute of it .. The location is perfect, away from noise yet very close to almost everything, The room was big, spotless and a lovely view air conditioned room was just perfect for my bridal hair and make up in this hot weather. The staff provided excellent service. The pool was lovely. It was fun swimming with my husband in a nice big warm pool+Jacuzzi,sauna and steam room and Gym. The bed was amazing and very comfortable. Breakfast buffet was great every day on request hot chocolate to my room . on the whole the stay was fantastic .. Highly recommend it. Want to come back soon Mr and Mrs Lobo July 30, 2014
Rated 4.0 out of 5.0 by Comfortable hotel, shame about the food. Nicely decorated hotel with well looked after courtyard. We had a relaxing stay. The children's bed in the family room was very uncomfortable. The food was bland and uninspiring, and too expensive for the quality. July 28, 2014
Rated 4.0 out of 5.0 by Holiday Inn, Bromsgrove Clean, confortable accommodation with friendly staff July 28, 2014
Rated 4.0 out of 5.0 by convenient location for M5 convenient for visiting local NT properties, small pool but nice to go for a swim after day out. Good breakfast. Some noise from Motorway but only if you're a light sleeper (my husband isn't so never heard a thing). July 24, 2014
Rated 5.0 out of 5.0 by Relaxing Evening and Great Service Really nice hotel, great room and the food was really good. After a very busy day was nice to relax with a drink in the spacious bar. For business would stay again. July 20, 2014
Rated 4.0 out of 5.0 by Business trip I have stayed at this hotel a number of times on business and always find the rooms comfortable. This is the first time I've had breakfast and I wouldn't have it again. You are left waiting for the buffet items to be replenished and it was hard to pin down a member of staff to ask for the missing items. Disappointed with the lack of choice for digital TV channels. July 19, 2014
Rated 4.0 out of 5.0 by A night away This was as nice hotel, food could have been better but staff excellent. July 17, 2014
Rated 5.0 out of 5.0 by Very good hotel Everything you would want from a hotel except for the food. Found a very limited menu for evening meal and quite pricey. Breakfast was an exception as that was very good and plentiful. July 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed The bed was really comfortable. Single bed ; part of a twin bed room. Wifi would not connect but as it was late I decided not to contact reception though reception did not bring up its means of usage on arrival ie codes etc. July 16, 2014
Rated 5.0 out of 5.0 by Excellent venue and facilities Super break in attractive venue with excellent facilities. Friendly and helpful staff. Would definitely stay there again. July 15, 2014
Rated 5.0 out of 5.0 by Lovely clean hotel, We stayed for one night as we were on our way to Minehead. Rooms were very comfortable and clean, we were on the ground floor but the noise level was very minimal. Close to the town centre. Didn't purchase breakfast as thought it was quite pricey. Overall stay tho was very good. July 11, 2014
Rated 3.0 out of 5.0 by Durchschnittliches Hotel, Hotelleitung nicht sehr entgegenkommend durchschnittlich Bei auftretenden Problemen unflexibel July 10, 2014
Rated 4.0 out of 5.0 by good value for money friendly staff, nice location , good price. good sleep, rooms big enough, toilet firstfloor rooms very little room. otherwise a good place to stay July 9, 2014
Rated 4.0 out of 5.0 by Bar furniture Very few hotel bars worldwide offer comfortable seating,they do not consider back support as important,it is to people over 55 July 7, 2014
Rated 3.0 out of 5.0 by Holiday Inn Bromsgrove Easy location to find, friendly staff, good food, loads of parking, clean in appearance July 4, 2014
Rated 2.0 out of 5.0 by Disappointing Experience I have passed this hotel on numerous occasions while travelling along the M5 and was looking forward to stopping over at this hotel as it has an interesting "Spanish" style design set on top of a hill. I found the bedrooms very small and cluttered and for some reason a radiator in the bathroom was on full blast (unable to turn off) and was winning the competition with the AC making the bedroom hot and uncomfortable. It got worst. I ate at the restaurant and was surprised that the menu was quite limited in choice. I ordered "fishcakes" (note plural) and after a short wait ONE fishcake was presented with garnish. The first bite revealed the inside as cold and not cooked. It was replaced by a second attempt which was equally cold (if not colder). |At which point I decided to have something that did not require cooking as it was clearly out of the scope of the kitchen to provide it. The young team at this hotel were polite and attentive but overall it was a disappointment and I will use the another hotel in future. July 4, 2014
Rated 5.0 out of 5.0 by Relaxing Hotel for Business It is a nice place to stay. Very relaxing atmosphere. Rooms are clean. The staff are very efficient and professional. July 4, 2014
Rated 4.0 out of 5.0 by Lovely bed and comfortable Excellent stay. Would recommend to anyone to use it. July 3, 2014
Rated 4.0 out of 5.0 by Excellent experience My husband and I were very pleasantly surprised of readiness of staff to be helpful in every way. They went an extra mile for us, thank you all July 2, 2014
Rated 4.0 out of 5.0 by good location Very friendly hotel staff and room was nicely presented. Food was somewhat disappointing. July 1, 2014
Rated 4.0 out of 5.0 by Cocert Trip Disapointed by room sizes and bathroom cleansliness otherwise all good June 25, 2014
Rated 5.0 out of 5.0 by Great stay Holiday Inn had everything we wanted for an overnight stay. Highly recommended June 24, 2014
Rated 3.0 out of 5.0 by Worst visit to this hotel I have stayed at this hotel over a dozen times but I have to say the room quality this time was very poor. We usually stay in the newly refurbished section and you can tell the difference. The room was small and very cramped. The bathroom was very date, although it was clean. The bar area is still very nice and the other facilities, including the gym and pool are also good. The breakfast was ok. The bacon wasn’t cooked enough and the hash browns were soggy. The selection wasn’t great for fruit, cereal, juices etc. There was no recognition for being a IHG member, which the hotel has done very well with in the past - we even were upgraded to a suite on one of our stays. All in all very average, and will definitely fit into the "could do better" category. June 24, 2014
Rated 5.0 out of 5.0 by Really good accomodation at a value for money price My husband and I recently attended this venue for the wedding of a close friend. The service we were given was of the highest standard and all our needs were met. The staff were attentive but not overbearing, the accommodation nice and clean. I had concerns prior to the visit about the noise from the motorway which is close by - as I really like a nice quiet place to sleep at night time. My concerns were quite unfounded as once in our bedroom we could not hear any traffic noise at all. The room was lovely and quiet. The food and other hospitality elements were also of the highest order. I would fully recommend this venue as a place to stay, we would go back and would recommend to our friends, family and business colleagues. June 20, 2014
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