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Rated 4.2 out of 5 by 223 reviewers.
Rated 5.0 out of 5.0 by Super Hotel The hotel is close to the M5 and offers all the benefits you would expect from a 4* hotel. The rooms are spacious and the food was first class. The gym and swimming pool are great too. If you are visiting Worcester or Birmingham this is a great place to stop. November 7, 2014
Rated 5.0 out of 5.0 by Lovely room and breakfast Very nice hotel, dinner times start too late if you have children. November 7, 2014
Rated 5.0 out of 5.0 by Good value for money and comfortable room Overall, a great hotel. Convenient location and easy to find. We have stayed there once before and were impressed with the hotel that time, so we booked again. The room was again comfortable, well appointed with a good sized bathroom (although the tiles were quite dated) which was adequate for our needs. I must say that we struggled a bit with the heating in the room - it was really warm and we needed both windows open as we couldn't locate the source of the heating. Apart from that, no problem at all - staff were very pleasant and attentive. Breakfast was good and the Leisure facilities were nice and clean (and quiet). Our overall stay was enjoyable. November 5, 2014
Rated 5.0 out of 5.0 by Home from home for us. We have stayed the holiday inn Bromsgrove regularly for two years. Our daughter had her wedding reception there and we had our golden wedding dinner. Sadly the last stay was due to a family bereavement. We chose this hotel as we are always made welcome. We will be back soon, and in better circumstances I hope. Chris and Brian. Cornwall October 31, 2014
Rated 4.0 out of 5.0 by Excellent value for quality hotel. Holiday Inn at Bromsgrove is a quality hotel at a best value price. October 29, 2014
Rated 5.0 out of 5.0 by Excellent stay The spa was an extra treat and the building was so nice an modern. October 29, 2014
Rated 3.0 out of 5.0 by Dissapointing Dining The hotel is a obviously aimed at the business market with leisure facilities included, the evening dining was a disappointment, French fries were as bad as your local takeaway burger joint, considering the prices for the meals you would expect more of an effort with the basics. Apart from that the room was ok, we slept well enough and good attention to detail with bathroom facilities. we didn't use the leisure facilities but they looked good. October 21, 2014
Rated 2.0 out of 5.0 by Bad food Hotel and staff are all friendly and polite. the room service food was appalling and mad both my girlfriend and I sick, to the point where she had to leave a business meeting early and I had to leave work early. The general manager was not helpful at all . I will not be using nor recommending this property to anyone. October 21, 2014
Rated 5.0 out of 5.0 by An excellent base for Birmingham We only use IHG hotels if possible due to the wonderful service and comfort of the rooms. This hotel surpassed the usual excellent quality we have come to expect and would have no hesitation recommending it and staying again. October 21, 2014
Rated 5.0 out of 5.0 by great service and brilliant swimming pool stayed the night with 3 children and they loved the novelty of staying in hotel with a pool ...brilliant time had by all . October 18, 2014
Rated 3.0 out of 5.0 by Nice hotel, shame about the food Friendly staff, nice rooms. Stayed when there was a wedding and it may have been the reason for the food being so bad. October 16, 2014
Rated 1.0 out of 5.0 by never again Should have been a great relaxing weekend away. Previously used holiday inns. Last one two years ago. Quality has dramatically declined. Not enough space to tell you about the weekend. Don't expect 4 star. Don't eat in the restaurant and don't stop for breakfast. Oh the beds are comfy but don't expect it to be a clean room or well maintained.. thoroughly disappointed ex - customers. October 15, 2014
Rated 4.0 out of 5.0 by great nights stay and excellent value for money Ive stayed here at Holiday Inn Bromsgrove about 12 times now and every time they have delivered on point. The room is always clean, comfy and welcoming and I often order room service as i'm on business and like to relax in my room of an evening. room service is always prompt and as ordered, delivered with a smile from friendly and attentive staff. quiet so I get a decent nights sleep and breakfast time the staff are always keen to serve and assist. if I had to give any feedback it would be to say - put some biscuits in the rooms alongside tea/coffee (only a small touch) but makes a difference on arrival. the overall communal corridors, doors and stairwells are in need of a redecoration along with the guest room bathrooms (just a little tired and dated) but still clean and functional. breakfast this time was a little overcooked (not usually), maybe the hot plates were to hot, the fried eggs over cooked but I asked for a fresh one and it was on my plate within minutes - result! as an entire expereince I rate this hotel an 8-9 out of 10 and will continue to stay here again and again and again.... October 13, 2014
Rated 5.0 out of 5.0 by Great Stay Great Stay, Fitness centre fantastic service probably the best I have seen in a while. Breckfast was a little poor but buffet service so may have just been timing. Evening meals were Good October 13, 2014
Rated 4.0 out of 5.0 by comfortable bed, Well thought room. Friendly helpful staff Excellent parking facilities .There were two functions being held at the hotel October 5, 2014
Rated 2.0 out of 5.0 by Use all tools available Your by a motorway use the Highways Agency hot line for news of any road works by the hotel : place customers away (if possible) from the side of the hotel that is closest to the noise being generated from road works. People still smoke, if you don't want cigarette buts on the floor then provide ashtrays. September 29, 2014
Rated 5.0 out of 5.0 by Great rooms lovely service We booked several rooms for a family celebration spanning several age ranges. Each room was very nice, very comfortable - we all loved this hotel. We used the pool and the bar areas - everything was very very comfortable and we had a great time. The food was excellent. September 26, 2014
Rated 4.0 out of 5.0 by good ambience the hotel is comfortable and the staff friendly. We would probably choose to eat elsewhere if we stayed here again. The portions were small - pate almost non-existent, stilton on the cheese board miniscule. The food was not hot and the service very slow. The waiting staff did their best but we felt that there were problems behind the scenes in the kitchen. September 24, 2014
Rated 4.0 out of 5.0 by Nice Nice stay, shame it was too busy to stay a second night. Shame however that on the floor under the desk there was a used plaster from a previous guest! September 23, 2014
Rated 1.0 out of 5.0 by Book somewhere else I am only allowed 50 characters here - so all I will say is just don't visit! September 23, 2014
Rated 4.0 out of 5.0 by Good clean hotel Nice decor and facilities, a good option for business or leisure September 20, 2014
Rated 3.0 out of 5.0 by avoid the basement!! whilst the room comfort and hotel were as you would expect from a Holiday Inn, when checking in ask to be moved if given a room on floor 1 which is a basement round the back overlooking the bins and has a noisy staff entrance September 15, 2014
Rated 4.0 out of 5.0 by Older is better As this is not a new build,it retains some nice features,please don't change it. Front desk staff need to be better trained September 14, 2014
Rated 5.0 out of 5.0 by Well up to expected standard for Holiday Inn Picked this Hotel because of it's easy access on the road we were actually traveling on. Found it to be well up to the standards we have grown to expect from the Holiday Inn group. A minor problem with our room was dealt with promptly, and the staff insisted we move to another room just in case the problem returned during the night. Breakfast was of the usual high standard; a nice touch was the provision of high quality preserves. All in all a comfortable and relaxing stay to break a long journey. Can recommend. September 14, 2014
Rated 5.0 out of 5.0 by Enormous bed and unusually large spacious bedroom Very comfortable room, lot larger than expected. Friendly staff and good facilities, would definitely return to this hotel. September 3, 2014
Rated 1.0 out of 5.0 by comfortable room The room service was poor. The member of staff I spoke to didn't seem to know the room service menu and I was asked to spell items. I was told it would take 30 minutes. After 50 minutes I rang again and was told that she would enquire. After an hour and fifty minutes, I rang and only then were we told that the chef had rung in sick and it was chaotic. I said that if the food did not arrive in ten minutes, I would speak to the duty manager. I was told I was welcome to do so.When the food arrived, the salad was not the one we had ordered and the chicken was dry.We sent the salad back.Had we been told that there were problems and delays with room service we would have been able to eat elsewhere. Breakfast was chaotic and crowded, the service was poorly organised and managed. The service fell far below our expectations for a Holiday Inn. We stay in Holiday Inn frequently and are usually pleased. When the hotel is busy , staff need to continue to give a high level of service to guests. August 31, 2014
Rated 4.0 out of 5.0 by Good one-night stay but problem with a wedding The hotel seemed unable to provide a good food service for other customers while the restaurant was occupied by a wedding party. This may be inevitable but we were not explicitly warned at reception, although, looking back, the receptionist seemed keen to recommend us to use room service. August 29, 2014
Rated 5.0 out of 5.0 by Excellent facilities in a great lcation My stay at Holiday Inn Bromsgrove was fantastic and very relaxing. The location is delightful and the rooms were great. I very much enjoyed breakfast, the bar and th swimming pool, sauna and jacuzzi. The only downfall was theservice and food in the restaurant for dinner. Otherwise a fantastic stay! August 27, 2014
Rated 4.0 out of 5.0 by Wedding Stay Hotel was welcoming although they did try charging me extra than originally quoted on my reservation. Breakfast the following morning was usual cooked breakfast only they always seemed to be short on one item eggs, bacon, sausage, hash brown, milk. Upon returning home from a break which included the 2night stay here I found they had taken 2 payments for the room out of my account leaving me overdrawn August 27, 2014
Rated 5.0 out of 5.0 by Excellent hotel and staff Stayed the night to get the most out of a day trip to Drayton Manor which is a 30 drive (traffic was very light) Staff really helpful and friendly. Swimming pool great and well looked after. Wonderful food and bar a great place to relax. Sofa bed was a bit soft but what we expected from a sofa bed but would want to sleep more than a couple of nights on it. Will be back again soon as lots of places to visit in local area August 26, 2014
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