Rated 4.1 out of 5 by 481
Rated 4.0 out of 5.0 by Eric 49 Un hotel Amable y muy bien mantenido
Estar en este hotel ya sea por negocios, descanso o en conexión de vuelos es un agrado, sobre todo por dos elementos que considero muy valorables: Gentileza y Educación del Personal. Calidad de las instalaciones del dormitorio y lugares comunes. Todo esto hace que la estadía sea grata y permita al viajero cansado relajarse.
15 December 2014
Rated 5.0 out of 5.0 by Schini2014 Great Business Hotel by the aiport
great and convenient hotel by LAX. Easy to get to and easy access to rent a car and freeways as well.
14 December 2014
Rated 3.0 out of 5.0 by Software Girl LAX Holiday Inn
Great location for easy access to the airport and car rentals... not the best place for a quiet night sleep as the planes go all night.
Had trouble with the front desk staff on check in--he would not budge when I told him my stay was prepaid with a corporate card. He said it wasn't possible. I had to have the corporate card with me. I never carry a corporate card.
The manager finally came out and helped me--he found my prepaid reservations. He was very kind, but the other man was so frustrating. He wouldn't even attempt to look for my prepaid reservation. I stay at HIE all the time, I have never had this much trouble. This same man totally ignored me when he found out a guest knew a famous architect. He stopped helping me to look at a picture on the guys phone...very unprofessional. :/
13 December 2014
Rated 5.0 out of 5.0 by 12527 Thanksgiving stay
One of the nice things about the Holiday Inn Express hotels is each room has always had a choice of pillow firmness (pillow cases are marked "soft" and "firm"). The beds have always been comfortable.
A big bonus about this hotel is the parking, internet, and breakfast are free!
The staff was very friendly and always responsive to our questions and needs.
The only downside might be the elevator is a little slow.
We will plan on staying at this hotel in the future.
12 December 2014
Rated 5.0 out of 5.0 by jujubean1234 great stay
check-in was easy and quick. the bed was comfortable and i sleept fine. i was able to use the airport shuttle to get my wife on her airplane and return to hotel. i used the business center to print her ticket and it worked fine.
12 December 2014
Rated 5.0 out of 5.0 Great stay
Had a problem at first getting the room I wanted. But it was fixed quickly and got a nice, top-floor south-facing room. Very comfortable stay!
09 December 2014
Rated 4.0 out of 5.0 by Suppi Comfortable but needs refresh
Convenient location for airport. Free airport shuttle was efficient and on-time, great drivers, very courteous and friendly. Room was nice but mattress was obviously worn out, pillows deflated. Room décor dated, vanity light did not work. Breakfast was ok for being included with the room.
08 December 2014
Rated 5.0 out of 5.0 by lizzysue Convenient and Great Breakfast
A great place to stay near the airport. The free shuttle service was quick and easy. The room was comfortable and the breakfast was more than expected.
The staff at reception were very friendly and helpful as well as staff that were working in the breakfast room.
We would stay here again on our next visit to LA.
08 December 2014