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Rated 4.1 out of 5 by 405 reviewers.
Rated 2.0 out of 5.0 by Poor Room Quality I arrived at this hotel after a very long day to find that 4 out of the 6 lighting fixtures were broken. I could understand 1, but 4?! The room was fairly clean, nothing extraordinary about it. I went to take a shower, and was let down again because the shower head was either broken or the water pressure was severely low. I tried twisting it around a few times, noticing I should've had several water pressure options, but sadly was stuck with just a broken shower head. I will not be staying at this hotel again. 26 September 2014
Rated 5.0 out of 5.0 by Food Service For the first time (ever) I felt the quality of the food was not up to IHG standards. The boiled eggs were over cooked. No pancakes or waffles but that was due to the machine needed repairing. I'm allergic to pepper so couldn't eat the sausage or gravy but I feel thats not IHG's problem and I can find other things to eat. 26 September 2014
Rated 5.0 out of 5.0 by Annual Holiday I found the Holiday Inn Express a winner in all areas,Housekeeping,all facilities the best,comfortable and restful at all times. Highly recommend to all. 26 September 2014
Rated 4.0 out of 5.0 by LAX Hotel Nice, clean, good service, but only 1 working elevator for the size of this hotel and the amount of people - RIDICULOUS! 24 September 2014
Rated 3.0 out of 5.0 by Comment The bed was very uncomfortable, otherwise all the HI Express amenities were good. 24 September 2014
Rated 3.0 out of 5.0 by Older airport hotel This hotel is an older, no thrills hotel. If you just want a room for one night and everything else is booked stay here otherwise go elsewhere and get a better room for the same or less money. The staff was great, the airport shuttle is a nice option. The breakfast is about average for HI Express but the breakfast room location was hard to find, the staff was very helpful however. 24 September 2014
Rated 4.0 out of 5.0 by Great Service All employees treated guests with a great positive experience. 22 September 2014
Rated 5.0 out of 5.0 by Excellent customer care Really enjoyed our stay. Carlos and his team looked after us really well. Excellent location. 19 September 2014
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