Rated 4.2 out of 5 by 146
Rated 2.0 out of 5.0 by Mshell0307 Abilene stay
So I always stay with IHG hotels. I was irritated this stay because I'm in the room with my kids and TV is really important. The TV in our room kept going out. Also, the bed broke when my son SAT on it. The last two times I've stayed at the hotel I've had situations where I get irritated about things. The last stay in El Paso, the front desk didn't have my reservation correct. This stay in Abilene, I almost didn't have a room, I happen to call on the road to ask if they had a DVD player for movies and they didn't have a reservation for me! They had me booked for May 18th instead of April 18th. IHG is my first choice ALWAYS, but if I'm going to keep having issues, there are many other hotels who offer reward programs. Please don't lose the quality and the great experience you have always given me. This may seem like minut issues, but when you pay for stay, it makes a difference.
April 22, 2015
Rated 4.0 out of 5.0 by Rob1311 Courteous Staff
The staff was extremely courteous and attendant. The rooms were clean and the bed in my room was comfortable
April 21, 2015
Rated 5.0 out of 5.0 by Zippy HS I'll be back
Excellent! I always look for a Holiday Inn when I travel.
April 20, 2015
Rated 5.0 out of 5.0 by crpt enjoyable stay
Really enjoyed this hotel. The staff was very helpful and the property was clean and inviting.
April 16, 2015
Rated 5.0 out of 5.0 by Neto11111 The place to stay at Abilene
The price is absolutely fair, hotel is kept in good conditions, and the staff is just great! Carol, Tanya and Tricia will make your stay like at home.
April 13, 2015
Rated 4.0 out of 5.0 by TurboJO Prompt Service
remote for tv didn't work properly and was repaired promptly.
April 8, 2015
Rated 5.0 out of 5.0 by mikes46 nice place
Enjoyed a clean comfortable stay, with a friendly helpful staff..
April 4, 2015
Rated 5.0 out of 5.0 by Alpro867 Most comfortable place to sleep
As with all the Holiday Inn Express hotels I really appreciate the bedding and pillows. I have a hard time staying in other locations due to being use to them. I also really enjoy having enough electrical outlets in the room.
March 31, 2015