Rated 5.0 out of 5.0 by Ejs18 Wonderful!!!! Thanks Y'all
I was in the area with a buddy while he was doing his duty for the local military base, his unit was stay at the Holiday Inn Express (HIE). It was convenient for myself to also stay at the hotel also. I found it very easy to call the HIE directly and reserve a room for the weekend. Upon arrival, I walked up the the desk and said hello to receptionist, she recognizes me by my voice and greeted by my first name. Being from Minnesota, this is a rarity. I checked into my king room, and found it to be very spacious, clean, and with all the amenities that you would need; iron, ironing board, coffee maker, blow drier, desk, 42" flat screen TV, and free Internet access. The bed was very comfortable with ample amount of pillow which I found to great.
The staff was very helpful and courteous. It was a staff members suggestion to sing up for the priority program, which I did. Staff directed me to several local areas of dining and other areas of interests that's kept me busy the entire weekend! Thank you!!!
May 21, 2013
Rated 4.0 out of 5.0 by Oldschool Abilene Mall South
Our overall experience at this hotel was good, initially, the representative could not find our reservation that was made last July for our son graduation. Thankful we brought our reservation printout with us because the hotel was completely full. It was some what difficult to get comfortable because the pillows had no firmness , as if they were worn-out. After getting settle in the room we discover that used soap was left in the shower, which led us to wonder how clean was the overall room. The overall appearance of the room appear to be good and the staff was tremendous, very professional, courteous, and very helpful and respectful. with the exception of the pillows and used soap we enjoyed our stay at this hotel and would stay there again because the location was great and accessible to main highway, shopping , and eateries.
May 17, 2013
Rated 5.0 out of 5.0 by Mark1223 Thank you!
My whirlwind tour of West to East Texas and back again was made much easier by the friendly and helpful staff of this and other Holiday Inn Express locations I used. Thank you all for doing a great job of meeting your customer's needs.
May 7, 2013
Rated 4.0 out of 5.0 by Nohe Good Pick
Was very satisfied with my stay. I've stayed in some real nasty hotels being with the railroad and this hotel is a good one for the price. If you're looking for a good place to sleep and shower and relax a little its good for the money. I will probably return when i go revisit Abilene again.
May 6, 2013
Rated 4.0 out of 5.0 by TanLuvr STAY WAS OK. STAFF WAS REALLY PLEASANT
The hotel is nothing spectacular, just like any other Holiday Inn, EXCEPT FOR THE STAFF! They really are the most pleasant staff I think I have come across in my many months living in Hotels. It's not that common to find pleasant individuals that all have a smile and willingness to help. They went out of their way to get us a Suite and didn't have an attitude when we asked for a free upgrade or an early check in.They make the difference at this Hotel!
I can't understand why it has to be ruined now by my having to spend so much time to get the correct points on our account WHY CAN'T THE HOTELS ISSUE THE POINTS THEY ARE OFFERING CORRECTLY THE FIRST TIME. I don't have enough time in my day to continue following up with hotels who can't do it correctly the first time. If you charge us for 4 nights then we have 4 nights that qualify for the additional points. Why is this so hard? Please get it right the first time. We paid more for the additional points on each and every one of the 4 nights, so I expect the points to be based on the charges. Thanks!
April 14, 2013
Rated 5.0 out of 5.0 by Sniklefritz Great place to stay
The room was very nice. The bed was comfortable and we got a good nights sleep. It was also very quiet. Breakfast was good, nice selection.
March 31, 2013
Rated 5.0 out of 5.0 by SharonD Nice Beds
I usually travel for business and my biggest grip is uncomfortable beds but the bed in my room was very comfortable and I actually got to sleep. The room was very nice I had a sitting room and food area separate from the bedroom so it made it easy to transition from work mode to sleep mode.
March 25, 2013
Rated 5.0 out of 5.0 by CKS3383 Great Job
I was happy with the service and quality of hotel. Great Job
March 25, 2013