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Rated 4.5 out of 5 by 231 reviewers.
Rated 5.0 out of 5.0 by Enjoyable stay .Front desk clerks, shuttle drivers, and housekeeping staff were professional and responsive to all our requests. Rooms were cleaned promptly every day and beds were very comfortable. Breakfast buffet had a good selection and was well stocked. Really liked the fact that there was fresh coffee available all day. Would definitely stay at this hotel again. October 16, 2014
Rated 5.0 out of 5.0 by Awesome Suite Awesome suite, just like being at home. The staff was great and fun to visit with. Can't wait to stay there next time I'm in town. October 15, 2014
Rated 5.0 out of 5.0 by Consistently Great Stay We had a great stay. I like staying at HIE's because we always know what to expect. The accommodations and staff were awesome as usual. I would definitely recommend bringing your own food for breakfast if you have dietary restrictions. I am a vegan mostly because of dairy and protein allergies, and I found it very difficult to find stuff to eat for breakfast. But, you have a fridge and micro in room and several vegan restaurants in the area, so it works out. October 14, 2014
Rated 4.0 out of 5.0 by medical apt we wish they would give a discount for emergency medical issues October 14, 2014
Rated 5.0 out of 5.0 by Nice Hotel! Stayed one night only but our room was very clean and the staff was very attentive. The breakfast was good and the bed was very comfortable. Will definately stay again when in Albuquerque. October 13, 2014
Rated 4.0 out of 5.0 by Great family stay Enjoyed stay with family. Clean and comfortable with good breakfast and all day coffee. October 13, 2014
Rated 4.0 out of 5.0 by HIE ABQ is A-OK! Repeat guest at HIE ABQ and it has all the amenities for business travel near Kirtland AFB. Quick access to ABQ and seeing new restaurants opening nearby. Convenient, comfortable, and clean!! October 13, 2014
Rated 4.0 out of 5.0 by Wireless internet The wireless internet was weak and constantly disconnected. October 11, 2014
Rated 5.0 out of 5.0 by Very pleased We were very satisfied with our stay at your inn. Someone called soon after we got to our room to be sure everything was OK. Rate was very good by pre-booking online in advance. Easy access to the airport. Would definitely stay again when in the area. October 11, 2014
Rated 5.0 out of 5.0 by Gracious hospitality Kudos to liliana at the front desk who made our stay especially good by her gracious hospitality. We arrived at the hotel after a long flight from boston and were exhausted. We asked her where we could find something light to eat ( we were famished after our long trip). She said to help ourselves to some milk from the fridge and then went to the pantry and offered us a muffin. Golly, it tasted good at 11 o'clock at night. She is a true asset to your hotel. October 10, 2014
Rated 5.0 out of 5.0 by Great Hotel Friendly, roomy, great shuttle service, breakfast choices, cleanliness, very comfortable. Would stay again. October 9, 2014
Rated 5.0 out of 5.0 by cross country visit hotel was clean, quiet and very easy to get to/from anywhere October 9, 2014
Rated 5.0 out of 5.0 great room the staff was excellent the room was clean and large over all I would defiantly recommend this hotel to everyone. October 7, 2014
Rated 5.0 out of 5.0 by Very convenient place to stay We stayed the night before a long trip and the night of our return flight. The staff was nice and delivered us to the airport in no time, and pickup us up on return. We waited only 4 minutes for the shuttle. The stay was comfortable and easy. The breakfast opened before the scheduled time and it was busy and perfect for getting up and getting going with our trip. I recommend this hotel if you are using the ABQ airport. October 7, 2014
Rated 5.0 out of 5.0 by My home away from home The staff is always efficient and alert; the beds are always comfortable and when I have time to work out, the fitness rooms are clean and have something I can work out on. The pools and hot tubs are always clean. When I do get on the computer it works fine. Any directions or extras I need are always answered promptly and efficiently. October 7, 2014
Rated 3.0 out of 5.0 by Comfortable, but poor management Comfortable room but poor experience with management. October 7, 2014
Rated 3.0 out of 5.0 by Average Average hotel. Shuttle pick up from airport was very useful to me. October 4, 2014
Rated 5.0 out of 5.0 by Always a good place to stay This is where I usually stay when visiting Albuquerque. September 30, 2014
Rated 5.0 out of 5.0 by Would Stay Again and Again! My family and I stayed in this hotel for leisure purposes and had a great experience. From the moment of check-in we were greeted by friendly and helpful staff. The room was clean and modern. We slept all night and enjoyed waking up to a great breakfast. I will stay at this location the next time I am in Albuquerque. September 23, 2014
Rated 4.0 out of 5.0 by Clean and convenient to airport I stay at this hotel when traveling to ABQ. It is close to the airport, reasonably priced, and I always get a clean room. The overall accommodations are pleasant and inviting. September 22, 2014
Rated 5.0 out of 5.0 by Very good experience with my stay The property is conveniently located to the airport. Restaurants are near by. Clean and quiet and the internet service is reliable and fast during my stay. September 22, 2014
Rated 5.0 out of 5.0 by Short business stay Staff was great. Room was clean and very quiet, which was great for a business traveler. The only two recommendations would be a bigger fitness center and a small "market" near the reception desk where a bigger supply of snacks, drinks and amenities could be purchased. September 22, 2014
Rated 5.0 out of 5.0 by Only Complaint Really the only thing wrong at this hotel is the lack of HD channels on the TV. Maybe I'm too picky, but if you are going to have High Def TV's in every room there should be HD channels to watch since all service providers offer hundreds. September 19, 2014
Rated 5.0 out of 5.0 by Late night stay I arrived late and had to leave early the next morning. The evening and morning staff were pleasant. The room was very nice, and I especially liked the bathroom interior design. It was very unique and not a typical counter, which gave the room character. Since it was so close to the airport, car rental and interstate, it was a great place to stay, even for such a short time. September 18, 2014
Rated 5.0 out of 5.0 by ASU Football I flew in the for ASU - New Mexico football game and we stayed at the HI Express near the Airport. The hotel had numerous ASU fans staying there that we weren't aware of, but now I see why it's a great place to stay! Good service, rooms, breakfast and shuttle service! September 13, 2014
Rated 5.0 out of 5.0 by Most comfortable bed We had a reservation and was quickly checked in. The front desk person was very courteous and helpful. The room was very pleasant and the temp control kept it comfortable. The breakfast was good and offered a nice variety. The checkout was also quick and easy. Overall our stay was wonderful. We did miss the chocolate chip cookies in the evening. This was always a treat and we wish you would reinstate it. September 13, 2014
Rated 5.0 out of 5.0 by Love the location This is our third stay at this property and really enjoy this hotel. The staff is great, excellent breakfast choices and evening tea and cookies make for an perfect stay. The rooms are comfortable and there are always plenty of pillows! September 12, 2014
Rated 3.0 out of 5.0 by Good staff but hotel needs an upgrade .Good location and breakfast was great but carpet and bathrooms need to be upgraded. September 11, 2014
Rated 5.0 out of 5.0 by road trip No issues with the location and we were very pleased with our room September 7, 2014
Rated 5.0 out of 5.0 by Great stay I stay at many Holiday Inns, but this is by far the best ever. Terrific stay. The General Manager goes out of her way to be helpful. Overall a AAA stay September 6, 2014
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