Rated 4.5 out of 5 by 98
Rated 4.0 out of 5.0 by LadyLinda Albuquerque Vacation
Just ok, Not special for the price. Did not find the staff to be very friendly or helpful.
November 9, 2013
Rated 5.0 out of 5.0 by ChuckiePooh Bathroom Lavatory
Everything about the hotel was excellent except (you knew that was coming) the lavatory in the bathroom. The lavatory is mounted on top of (not into) the cabinet. We felt like we were brushing our teeth in the toilet - yuck. We're glad this is the ONLY HIE we've ever stayed at that has that feature. Let's pray it doesn't spread!
November 7, 2013
Rated 5.0 out of 5.0 by JE222 Very good stay away from home
The staff and comfort of my stay in th Albuquerque HI Express
was short but superb. The breakfast was better than similar set ups, and the friendliness and attention of the staff was excellent.
I was impressed with the 2 televisions in the king suite that I stayed in. Staff walking and observing the parking lot was reassuring also. Thanks Guys!
November 3, 2013
Rated 5.0 out of 5.0 by FamilyMan71 No complaints
My family stayed at this HIE for 6 nights and had a great experience. Room was nice and clean. Breakfast and parking was good. I recommend.
October 30, 2013
Rated 5.0 out of 5.0 by dylan01 Great service
Enjoyed our visit at this hotel. Rooms clean and facilities clean.
Great location for airport departure. We did not use the pool or weight room.
October 26, 2013
Rated 5.0 out of 5.0 by Julie1234 Couldn't find a better place to say
The value at Holiday Inn Express is incomparable to other places (especially when using the AAA discount). The beds were comfy with lots of pillows, the room was very clean and big, and the staff was helpful with all questions we had. You really can't beat it.
October 24, 2013
Rated 5.0 out of 5.0 by Copperminer Everything was great
We have stayed here before and will probably stay again. Room was roomy, clean and comfortable.
Breakfast was excellent, wished they had oatmeal. There was to-go dishes for breakfast items.
Staff was very accommodating. We are rewards members and this is the second time they have allowed a late checkout. We stay here for running activities, Duke City this time, and it was great to be able to come back and shower before heading down the road.
We plan to stay here again but sometimes stay elsewhere to save a little money.
October 23, 2013
Rated 5.0 out of 5.0 by Normarae Clean and friendly
The staff was very helpful, friendly and accommodating during Balloon Fiesta. The rooms were clean and quiet,. Location was ideal for all our activities.
October 11, 2013
Rated 5.0 out of 5.0 by 2boys2girlsdone Friendly Staff and Clean!
We stayed one night with our 4 children. Staff was nice, pool was great, there were numerous breakfast choices. Only downfall was that we were on the first floor and the person above us woke us up at 4am. Not sure if they were checking out but a ton of walking/stomping above us for a good 45 minutes. Will ask for a higher floor next time.
October 6, 2013
Rated 5.0 out of 5.0 by Trish60 Convenient and clean
We stayed 2 nights upon our arrival to explore the Albuquerque area.. It was clean, comfortable, the staff was very helpful and friendly. Also convenient access to airport and major highways. Would stay there again.
October 3, 2013
Rated 4.0 out of 5.0 by Tinkwelborn The stay was great.....
....only, I didn't get my Wake-Up Call. (Good thing I set the alarm.)
The Staff were generous with help; Restaurant recommendations, Excellent; Local directions, superb.
Yes, I would stay here again.
October 1, 2013
Rated 5.0 out of 5.0 by lwcl clean, comfortable
I honestly could not find anything wrong, the motel was clean, service was pleasant, the bed was very comfortable, and by booking in advance the rate was reasonable with a good breakfast included. I was very please with everything!!
September 26, 2013
Rated 5.0 out of 5.0 by Agervais Great stay
The hotel is just like all the others I've stayed in. I always know to expect great service and a great stay.
September 26, 2013
Rated 5.0 out of 5.0 by tanner23 Perfect
Everything was clean and new! Really enjoyed my stay! Definitely staying there next time!
September 26, 2013
Rated 4.0 out of 5.0 by Marta Great Location, Excellent Rates and Very good breakfast.
Thank you for a comfortable stay and as a Priority Club or IHG member, I was allowed one hour of late checkout
September 24, 2013
Rated 1.0 out of 5.0 by schloed7 Not a good experience.
A late night fire alarm that took nearly an hour to shut off. No shampoo in my room and none available at desk.
September 20, 2013
Rated 5.0 out of 5.0 by GrandpaMurph We greatly enjoyed our stay
Everyone was polite, professional and concerned that we were well cared for. A special thank-you to Jazmin for her attention to detail in the breakfast area. The serving line was kept well stocked and tables were cleaned and prepared for the next guests as soon as they were left vacant. She is to be commended for her professionalism and courtesy. The housekeeping staff were far above the standard expected of any encountered during our frequent experiences on the road. Thanks to everyone for a truly pleasant experience.
Like our stays in Amarillo, TX, these have put Holiday Inn at the top of our preferred lodging lists.
September 9, 2013
Rated 5.0 out of 5.0 by bschreck Great Experience
We did not intend to stay the night in Albuquerque but our AMTRAK train was cancelled in Flagstaff and the only way to meet the train and stay on schedule was to rent a car and drive the five hours. We were impressed by your staff. We were late arrivals (after 11:00 pm) and your staff assisted us with directions to return the rental car and also with getting dinner delivered to the hotel since we hadn't eaten since the morning. We used your shuttle the next day and the driver was personable and knew a lot about the area. The breakfast was fresh and hot. The room was comfortable. All in all, even though it was an emergency stay...it was one of the most comfortable hotels we have ever stayed in.
September 3, 2013
Rated 5.0 out of 5.0 by Toni7 hotel stay
This hotel was very nice, it was close to restaurants and shopping. I would stay here again.
September 2, 2013
Rated 5.0 out of 5.0 by bas728 great customer service
I stay at this Holiday Inn every time that I go to the VA, The staff and management have always taken care of all my needs, and are very respectful
August 31, 2013
Rated 2.0 out of 5.0 by Jackson2 Room and bad service
The room had a very poor layout. The closet did not close, a potential accident. The door had a very high gap from the floor, more than two inches from the floor. The bathroom sink was too high couldn't wash my face without standing on my toes. Had an early checkout the staff was no where to be found and after calling for assistance staff finally emerged from back room. Asked to checkout and request account information regarding credit card charge, unhelpful. Felt like I was telling her how to do the job rather than her be courteous and helpful. Obviously unenthusiastic about her job. Would not stay there again, regardless of the connivance near the airport.
August 26, 2013
Rated 4.0 out of 5.0 by Jnie Near the airport but no noise from planes
Although this is a 100 percent nonsmoking property, the first room we were igiven reeked of tobacco smoke . I had to ask for another room. fortunately, there was one, but the carpet was not clean. In spite of this, I would stay there again. The breakfast room was very pleasant.
August 22, 2013
Rated 5.0 out of 5.0 by Pattalyn Excellent Experience!
My daughter is a 2nd year UNM student. We lucked out in finding this hotel among all the places around campus the first time I went to ABQ. What's so great about this place?
The location on Yale - easy to get to & from airport. they even have a shuttle.
The property is clean and nice. And safe. As a single woman traveler, this is TOP priority!
The rooms are nicely decorated, CLEAN, beds are very comfy. NO chipping paint, mildew or other unsightly stuff in the bathroom.
Beautiful pool and spa.
Last, but NOT least,EVERYONE on the staff is EXCELLENT! ALWAYS very polite, nice, helpful, friendly.
I DEFINITELY RECOMMEND this hotel!
August 22, 2013
Rated 5.0 out of 5.0 by Iowatravel Comfortable room and great shuttle
We stayed here before a 6:00a.m. flight. The staff was excellent and the shuttle service was terrific. Took us 5 minutes to get from the hotel to the airport. We returned our rental car the night before and the hotel shuttle was equally prompt and picked us up at the car rental. Highly recommended.
August 21, 2013
Rated 4.0 out of 5.0 by TuolumneGuy Always a good place to stay
I stay here 3 or 4 times a year and always find the staff very helpful and the rooms very comfortable. A great breakfast, easy access to the airport and freeways makes this HI Express worth stopping at.
August 20, 2013
Rated 5.0 out of 5.0 by kfsooner Great Place to Stay!
We found this hotel very comfortable and close to the airport. The staff was wonderful and very helpful and welcoming.
August 17, 2013
Rated 5.0 out of 5.0 by Osorio24 Excellent!
I would recommend this hotel to anyone staying in Albuquerque. Great location, excellent staff, and awesome selection of breakfast foods. The staff were very accomodating and even have a shuttle service that will take you anywhere within a 3 mile radius. This was very convenient while we did not have a car for the first day. This hotel went above and beyond to accomodate us. It is definitely worth the price.
August 17, 2013
Rated 4.0 out of 5.0 by coyotee close to ABQ airport
Its location was the first thing for us.
Very close to the ABQ airport . That was very nice.
For our early morning flight, we had to leave before they start serving breakfast at 6:30am. If they start breakfast service from 6am, our stay would be better.
But this hotel was still good overall.
August 14, 2013
Rated 5.0 out of 5.0 by JCSA Stay
Very friendly and kind staff; room was nice, clean and comfortable
August 5, 2013
Rated 5.0 out of 5.0 by Cottymoose Nice surprise.
Excellent service everywhere...from shuttle staff to management.
I called ahead of time and semi-jokingly asked why they were better than the other Holiday Inn. Don't exactly remember answer, but it was said with a sense of humor that won me over. They continued to win me over from beginning to end.
August 2, 2013