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Rated 4.5 out of 5 by 254 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable and close to airport. We had an excellent experience with this hotel. The staff were all friendly and smiling. Even the over worked breakfast staff (large group of soccer players were in and out) kept smiling! Very close to the airport with efficient shuttle service. November 11, 2014
Rated 5.0 out of 5.0 by Parking Very little parking is available near the front entrance of this Hotel. The parking lot is slanted down hill, requiring one to walk up hill with baggage to get to an entrance. Spaces are not wide enough to accommodate large pick-up trucks, so they take 2 spaces. Designated truck parking would help. On the positive side, the availability of ramps on the sidewalks helps immensely. Walking from a distant parking space, down hill, in the dark, does not make a lady feel safe in a strange, large city. Walls between rooms have no sound dampening. When children wake, crying at night, it feels like we're all in the same room. November 11, 2014
Rated 5.0 out of 5.0 by Attentive Staff, Clean and Comfortable When checking in, (which I was early) the front desk gave me the wireless password and made me at home in the great room until my room was ready. A step above. November 11, 2014
Rated 4.0 out of 5.0 by Retired traveler Overall good experience. One big negative is that the sink in the bathroom is mounted too high making it very awkward to use. November 7, 2014
Rated 5.0 out of 5.0 by Practico y Limpio Es un hotel practico para estancias cortas y se encuentra limpio principalmente, excelente recepcion por parte del personal November 6, 2014
Rated 5.0 out of 5.0 by The right pillow for the right sleep I was impressed by the check in quality, quick, simple and addressed professionally. We had a quick question about dining - front desk not only helped us out but printed a map and off we went. Room was just right, temperature ideal for sleeping, and having a selection of pillows always makes me happy. A good nights rest and something to eat in the morning is all one needs. Quiet, comfortable, close to airport and other amenities. Perfect for a quick stop and fly, or for a look around the area. Thanks Holiday Inn Express - you made my journey that much easier to handle when away from family and loved ones. November 5, 2014
Rated 4.0 out of 5.0 by Good Experience No surprises. Room was comfortable, internet worked well, and the breakfast was very good. November 4, 2014
Rated 5.0 out of 5.0 by Great! Very nice facility. Many choices for eating within walking distance. November 1, 2014
Rated 5.0 out of 5.0 by very early breakfast available stayed here for an early flight. was upgraded to mini-suite - very nice. staff very helpful and friendly. Up at 5 a.m. - there was fresh coffee, cereal and yogurt available. Very much appreciated and first time I have experienced that availability at that hour. There's a couple of restaurants nearby. All-in-all I'd highly recommend this property. October 29, 2014
Rated 5.0 out of 5.0 by Nice hotel at a great price Overall we were very impressed. Staff was very friendly, hotel very clean October 27, 2014
Rated 2.0 out of 5.0 by Poorly run I do a lot of traveling, and I stay with the same hotel every time but after visiting this particular establishment , I will find a different place,The management doesn't know anything about customer service, but what really topped the cake was the fact that you cant check in till after three PM, so if you have an early morning or a afternoon meeting there is no place to change or freshen up. my advice either take a late flight in or find a different hotel. PS. they also do not identify rewards club members. October 27, 2014
Rated 5.0 out of 5.0 by Nice overall Overall nice experience, clean, good location, value for the cost. October 26, 2014
Rated 5.0 out of 5.0 by Great stay--three nights We had a very good stay at this Holiday Inn Express. There were a lot of guests there, but we heard very little noise in our room. Our bed was comfortable, and the room was clean--to me, that is very important! The breakfast was very good--the lady in charge of that area was very busy just trying to keep the food area full and cleaning up after all the guests! I think she did an excellent job. We really enjoyed our stay and plan to stay there again! October 22, 2014
Rated 4.0 out of 5.0 by Just what I needed Was great for what I needed, a quick place to stay while exploring the area looking for a home. Price was a little high but most likely due to the balloon festival in the area during my stay. October 22, 2014
Rated 4.0 out of 5.0 by Nice Hotel This was a clean and nice hotel. The staff was very friendly. I would highly recommend this hotel and will stay here in future. October 22, 2014
Rated 5.0 out of 5.0 by Very comfortable beds and great service all through. My son travels throughout the US and he always stays at this Hotel when he is in New Mexico because of the service, friendliness, comfort and the great beds. So my husband and I stay here as well. My sister loved her stay. She and her husband were from Utah and thoroughly enjoyed their stay. I recommend this to every traveler. October 21, 2014
Rated 4.0 out of 5.0 by Breakfast Fresh cut-up fruit would be a suggestion instead of the whole oranges, bananas, and apples. October 21, 2014
Rated 5.0 out of 5.0 by We are regulars at this hotel in Albuquerque Twice a year this is our choice for your King room sometimes a suite. Very clean and a well kept hotel. Looks like new paint and tile in the baths. Beds are great. Thank you. , October 21, 2014
Rated 5.0 out of 5.0 by easy airport access Quick check in and helpful front desk. Room was larger than most . QUIET Yet a mile from airport October 21, 2014
Rated 4.0 out of 5.0 by ABQ delivers once again! The shuttle drivers and pick up service at the airport are outstanding for this facility and my wait was less than 10 minutes coming and going. Very efficient check in and check out. Clean rooms and working air conditioning. Website did not have good information but a call to the hotel completed my booking process with no hassle. Will definitely stay here again when in need. October 20, 2014
Rated 5.0 out of 5.0 by Fantastic Staff We have been staying at this hotel for the last 3 years and have always been treated like family. This last visit, we were offered shuttle service to downtown and loved it. From now on we will be using this service more. The staff on the front desk is always so friendly. The staff in the restaurant had a very clean atmosphere at all times and fresh food. We will continue to stay at this hotel anytime we are in Albuquerque, NM. October 19, 2014
Rated 5.0 out of 5.0 by Nice place VERY quiet. Location is fine if you are interested in the airport...not so good if you are looking for food or nightlife nearby, but the city is small enough that driving somewhere is not a problem. Staff was always very helpful and polite. October 17, 2014
Rated 5.0 out of 5.0 by Always a great stay Come out every year. Very nice staff and amenities which is why I stay there every year when I come to visit family. October 17, 2014
Rated 5.0 out of 5.0 by Enjoyable stay .Front desk clerks, shuttle drivers, and housekeeping staff were professional and responsive to all our requests. Rooms were cleaned promptly every day and beds were very comfortable. Breakfast buffet had a good selection and was well stocked. Really liked the fact that there was fresh coffee available all day. Would definitely stay at this hotel again. October 16, 2014
Rated 5.0 out of 5.0 by Awesome Suite Awesome suite, just like being at home. The staff was great and fun to visit with. Can't wait to stay there next time I'm in town. October 15, 2014
Rated 5.0 out of 5.0 by Consistently Great Stay We had a great stay. I like staying at HIE's because we always know what to expect. The accommodations and staff were awesome as usual. I would definitely recommend bringing your own food for breakfast if you have dietary restrictions. I am a vegan mostly because of dairy and protein allergies, and I found it very difficult to find stuff to eat for breakfast. But, you have a fridge and micro in room and several vegan restaurants in the area, so it works out. October 14, 2014
Rated 4.0 out of 5.0 by medical apt we wish they would give a discount for emergency medical issues October 14, 2014
Rated 5.0 out of 5.0 by Nice Hotel! Stayed one night only but our room was very clean and the staff was very attentive. The breakfast was good and the bed was very comfortable. Will definately stay again when in Albuquerque. October 13, 2014
Rated 4.0 out of 5.0 by Great family stay Enjoyed stay with family. Clean and comfortable with good breakfast and all day coffee. October 13, 2014
Rated 4.0 out of 5.0 by HIE ABQ is A-OK! Repeat guest at HIE ABQ and it has all the amenities for business travel near Kirtland AFB. Quick access to ABQ and seeing new restaurants opening nearby. Convenient, comfortable, and clean!! October 13, 2014
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