Rated 5.0 out of 5.0 by Cigar BOO-YAH !
Always meets my expectations and more whenever I stay at this location. Internally and externally the location is five stars.
May 11, 2013
Rated 5.0 out of 5.0 by FlierMike Best part of a bad situation
We weren't intending to say in Albuquerque, but our flight was diverted and we arrived late in the evening at the airport. We called for a reservation while working out a way back home with the airline. The shuttle promptly picked us up at the airport. Checkin was quick, which was a good thing since technically it was already morning. The next morning we found the breakfast bar to be well stocked including a variety of healthy options beyond the usual carb-fest. The friendliness and helpfulness of the staff are among the best I've experienced at HIE...and I stay with them a fair amount. Having to be diverted on a flight and staying a night in a place you weren't expecting can be trying, and this HIE did everything possible to make our stay as best it could be.
May 5, 2013
Rated 4.0 out of 5.0 by SDJG Super Comfy Beds
Very clean. Good pool, hot tub and workout room. Internet was sporadic and not super fast. GREAT location for airport access!
May 5, 2013
Rated 5.0 out of 5.0 by Travelqueen50 Great place to stay and good location
Great place... no complaints and they have added perks such as:
Shoe/Boot polisher, book shelf with books, postcards etc. Good clean location.
April 30, 2013
Rated 5.0 out of 5.0 by Magician Staff made sure I was welcome
the staff was all team players each had each others backs. That is what made my stay relaxing. Professional friendly and very personal. Everyone from the driver tot he desk and to the maid staff made my stay wonderful. Even the manager took the time to give me a ride to the restaurant when all others were doing something.
I may just come back for the hospitality!
April 28, 2013
Rated 5.0 out of 5.0 by Bobk1176 Excellent
The best HIE I have ever stayed at! Clean, modern and a great staff.
April 28, 2013
Rated 5.0 out of 5.0 by Webfoot Great Experience
On arrival (10:00 PM) I discovered that my reservation was at the HI Express in old town instead of the HI near the Albuquerque airport. That did not work for me as I needed the shuttle to the airport early the next morning.
The lady at the front desk contacted the other Holiday Inn, explained the situation and arranged to cancel the reservation, without cost to me, and since there were no rooms available at the Holiday Inn Albuquerque Airport, put me in a suite for the night!!
April 23, 2013
Rated 3.0 out of 5.0 by IAhawkeye Good location
The hotel is a very short drive from the Albuquerque airport. The staff was very friendly. I thought the room air was very dry which made it difficult for sleeping at night but I guess that is to be expected in New Mexico versus Iowa where my trip originated. One night of sleep was interrupted by a disturbance in the room next to me. My shower tub drain was very slow. Even after showering there was a least an inch to two inches of water in the tub. I would have thought the housekeeper would have noticed it when cleaning the shower. The shower curtain rail was attached too high which made the shower curtain difficult to keep in the tub.
April 14, 2013
Rated 5.0 out of 5.0 by Ljhev Highly Recommend
We had a wonderful stay here when we were visiting Albuquerque.
April 13, 2013
Rated 1.0 out of 5.0 by BigPanda60 Room not cleaned and overnight crime in the parking lot
Upon entering our room at 3 pm in the afternoon, we immediately found hairs on the toilet seat and a soiled feminine hygiene product behind the trash can on the floor.
During the night, two vehicles were broken into by breaking out the side windows in the parking lot. There are no security cameras in the back parking lot.
April 3, 2013
Rated 4.0 out of 5.0 by Foxhound Great location for in and out from Albuquerque Airport
We stayed 2 nights here. Due to the flight arragement we have to do an early check out at 3AM. It's about 7 mins drive to Albuquerque Airport Rental Car center. Another 10 mins drive for rental car shuttle to Airport. Less than 1/2 hour I was already in front of the Airline Kiosk to check in. Next time I will check out at 4AM since the TSA start the security check from 4:30AM... :)
April 1, 2013
Rated 5.0 out of 5.0 Comfortabe, Roomy, plenty of outlets
The nicest HI Express I've ever stayed!!
Nice clean and modern.
March 28, 2013
Rated 5.0 out of 5.0 by Maria22222 So Relaxing
I loved my stay here- it was so relaxing, clean and quiet! Thank you, I will be back. Please keep up the great job-excellent staff and your manager during the day, she was so awesome! Thanks again
March 24, 2013
Rated 5.0 out of 5.0 by RobertR36 Albuquerque, NM Holiday Inn Review
Our over all experience was superior, the Customer Service provided by the front desk manager was both friendly and professional. I believe her name was Angel.
The room & bed were well appointed, reasonably priced and very comfortable.
We arrived very late so this was especially appreciated after 12 hours of driving from central Texas.
We are planning to come back in a few months and will be using your accomodations again.
March 23, 2013
Rated 5.0 out of 5.0 by DarLin Best Holiday Inn ever
We had a great stay at this Holiday Inn. The room was clean and comfortable. The breakfast was one of the best we have encountered in our travels.
March 22, 2013
Rated 5.0 out of 5.0 by Rindra17 Great place to stay
One minute from the airport. I loved having the shuttle available when I needed it. The location was perfect for me and I recommend it to anyone for its cleanliness, good breakfast choice, friendly staff, and well, it is in Albuquerque where the sun seems to shine most days...need I say more?
March 14, 2013
Rated 4.0 out of 5.0 by Randy1944 R & R
I found the room to be a clean and comfortable. The SPA was one of of the best I have used in the Holiday Inn Express chain. The jets were strong and the water properly heated for a very satisfily soak for stiff mucsels and arthritic joints.
March 11, 2013
Rated 5.0 out of 5.0 by JJ1783 Albuq Airport stay
These people were so helpful. My battery went dead in my rental car and they started it for me. They followed through - watched it - restarted it and made sure it was OK for me to drive. I was so impressed - I have never had such good service.
I always stay at Holiday Inn Express as they are always clean and comfortable.
March 9, 2013
Rated 5.0 out of 5.0 by rob7280 Great Staff Great Stay
This is our second stay in 3 weeks. The airport is close, which is why we chose in the first place, but came back because the staff here is wonderful. They go out of their way to make your stay here wonderful. Very comfy beds, clean rooms, great breakfast. This will be our hotel of choice from now on.
March 9, 2013
Rated 5.0 out of 5.0 by outerspace2013 A pleasant place to start and finish your stay in Albuquerque
I always enjoy staying at the Albuquerque Holiday Inn Express by the Airport. It is convenient, clean and a pleasant place to start and finish my stay in Albuquerque. The staff is pleasant to work with and take exceptional care of the guests. I recommend the Holiday Inn Express by the Airport to anyone visiting Albuquerque for business or pleasure.
March 8, 2013
Rated 5.0 out of 5.0 by BJ45 Great place to stay
The staff at this inn is exceptional in that they try very hard to give us a room that meets all of our requests. It is always quiet, quite clean, and the beds are very comfortable. We stay here regularly, and plan to continue to do so.
March 8, 2013
Rated 2.0 out of 5.0 by JJN12 Noisy
I had a room directly above the front doors, which could be clearly heard whenever they opened or closed. Also, the TV mysteriously turned on 3 times by itself. After the second time, I called down to the front desk. Someone came to the room and fiddled with the remote and said that she would call me later in the evening to see if the TV situation was resolved. I didn't receive the promised call and the TV turned itself on again. On the plus side, the room was clean.
March 7, 2013
Rated 5.0 out of 5.0 by Shelly25 A Jewel of a Hotel
We stayed at this Holiday Inn twice in February, on our way to and from Denver to Scottsdale. What a top rate experience! Ally welcomed us with water and popcorn and suggested we keep our car near the front door, as we had bikes on the end. Luis drove us to and from a nearby restaurant. Our room was lovely-spacious, clean and supplied with luxurious linens.We enjoyed the hot tub and breakfast choices, as well. This will be our go-to place when we travel south again.
February 26, 2013
Rated 5.0 out of 5.0 by AlanEE Great Business Stay
I usually stay at HIE, and this is one of my favorites. It is quiet, and has the usual great showers, bed and food. This one has wired internet in the rooms. Plug into that with a cable, and it is like you are at the office. Blazing fast. The wireless connection is also there for mobile devices. The desk though is just barely large enough for working. Staff is friendly and helpful when needed.
Hint: Downstairs rooms are great and are only a few steps from the pool, exercise room and rear parking lot.
February 13, 2013
Rated 5.0 out of 5.0 by RichardP Great place to stay
We were passing through the area headed for Carlsbad Caverns. Enjoyed our evening there.
January 10, 2013
Rated 5.0 out of 5.0 by Dustin4tified Clean and Convenient
The hotel staff were more than helpful with giving me directions to places to eat and how to get back to the airport. The hotel was clean, quiet and comfortable, not mention conveniently located to the airport.
January 10, 2013
Rated 4.0 out of 5.0 by lluna Quiet , clean and comfortable!
Just what I expected out of a hotel stay! Didn't spend a fortune and got a great nights sleep!
December 27, 2012
Rated 4.0 out of 5.0 by Richard10 I wil be back
I visit ABQ 3 times year and always stay at this HIE and have been doing so for a few years. I am a Platinum Ambassador and always get upgraded to a suite. The staff is always freindly and helpful. After a long flight is is nice to have a short drive from the rental car facility to the hotel with a speedy check in process. The breakfast is a good one and has quite a variety of food items to pick from. I do enjoy the biscuits and gravy. I will be back!
December 16, 2012
Rated 4.0 out of 5.0 by bcbc Nice Hotel
Nice hotel but one complaint: while the hotel is a non-smoking hotel, the smoking area is right next to the main entrance. Every time I entered or left the building I had to breathe smoke. They need to move the smoking area to another location.
December 13, 2012
Rated 5.0 out of 5.0 by Mstone Will go again
Rooms were very clean. Staff was professional and courteous.
December 7, 2012