Rated 4.2 out of 5 by 67
Rated 5.0 out of 5.0 by Happ Perfection
Every time we stay in Allentown or just passing through we stay at this property. Joe the GM, and Laurene always give a warm, friendly welcome. They always state if we need anything just ask. Upon departure they ask if everything was satisfactory or if we encountered any problems. Needless to say, we've never had a problem all the times we've stayed there. The young lady in charge of the breakfast area is very friendly. She keeps the area very clean and well stocked with food items. Upon arrival, the exterior and interior are very clean. The hallways and rooms are spotless. The rooms have all the necessities necessary. The workout room is enjoyable. We won't stay anywhere else. THANKS!!!!!!!
November 13, 2013
Rated 5.0 out of 5.0 by Danlab Great service, convenient location
My trip was for business. The hotel was convenient and very comfortable. The affordable price made it a no brainer.
November 11, 2013
Rated 5.0 out of 5.0 by Landmarkbp Home away from home!
The staff at Dorney Park Holiday Inn Express, had become like an extended family. I have many choices, but I would continue to stay with them every chance I got.
The Manager of the property was friendly with helpful suggestions as to where to eat, and visit while a guest at his hotel.
November 8, 2013
Rated 3.0 out of 5.0 by detraveler2 OkayHotel
Location was good. Close to park and science center as well as places to eat. Room was nice size and had refrigerator as well as microwave. The staff member that check us in was great. Afternoon cookies and breakfast was a nice benefit as was free parking.
Now the down side. Doors do not block noise from the hallway. AC either worked to much or not at all. Room was cold one minute and extremely hot another. Front desk staff was made aware in the middle of the night but offered no solution. Internet connection did not work in our room (it may have been because we were close to the elevator) but this was not good for us as we needed it for work.
Was not offered the IHG rewards program at check-in and would have signed up at that point to earn rewards for this stay.
October 27, 2013
Rated 2.0 out of 5.0 by JJhhh Dirty ,no wake-up call or return call from manager
When I checked in at 10.20 PM and used the WC there was a huge ball of hair and dirt in the toilet. I would have asked for a room change but it was very late at night. Called front-desk to report and also ask for wake-up call. Never got the wake-up call. Evidently my phone was not working! Next night ask for wake-up call. They called me one hour to early.
On the second day when asked to talk to manager, was not there and left message to call me back, now three days later still waiting to hear back.
October 20, 2013
Rated 5.0 out of 5.0 by icemgr Very Clean
Perfect place to allow kids to enjoy Dorney Park. The staff was exceptional and could"t be more helpful.
October 19, 2013
Rated 5.0 out of 5.0 by Stacy66 Beyond what I excepted
This hotel conveniently located across street from Dorney Park,The hotel was quiet and clean. I've read some reviews and it really didn't give this hotel justice. I have stay in many hotels in my life and by far this is one the best. Great breakfast,I call front desk on purchasing some items,their very helpful, and answer the phone quickly.My room was on third floor facing the park. I will attend Haunt week next year and this will be my hotel. Awesome stay!!!!!!! Great front desk. Stay 10/13/2014
October 17, 2013
Rated 3.0 out of 5.0 by KBDS Great room, bad customer service
My husband and I stayed here for a wedding last weekend. When we called to book in the block of rooms with the other wedding guests and to take advantage of the group discount, we were told there were no longer rooms available in the block and that we would not get the discounted price. To me that did not make any sense. I can understand if there weren't rooms available on the same floor as the rest of the wedding guests, but why wouldn't we be able to get the group price? No one would talk to me about this matter after I called three times. I've never had luck with a Holiday Inn and it's safe to say I won't ever deal with them again after my last experience.
October 16, 2013
Rated 1.0 out of 5.0 by becky5 dirty room
There was little spiders and ants all over our room and we had several bites the next day.
October 15, 2013
Rated 4.0 out of 5.0 by rjtes Excellent service
Excellent check in, room was as expected. Had a problem with hot tub, but was quickly resolved by clerk from front desk. Bed was a little soft, but fine as that's a personal choice. Breakfast fine with good choice and very attentive attendant. Overall a good stay and good value.
October 14, 2013
Rated 5.0 out of 5.0 by Pj77 Friendly, comfortable, clean and great breakfast.
Great hotel. The room was very clean and the bed was very comfortable. Service was great. Was able to check in early, which was very helpful. The front desk provided good information regarding local points of interest. The breakfast was wonderful. Love the bacon and sticky buns. Good variety.
The hotel was located was right off the highway and convenient to many local venues.
This is my 3rd stay at this hotel. And will definitely stay here again when visiting this part of PA.
October 3, 2013
Rated 4.0 out of 5.0 by PMC51 Outrageously expensive!
I only stayed here because other members of my group had requested that the group stay here. I was able to find a lower price online than the group discount price I was quoted over the phone. Even so, there were plenty of other hotels very near that offer just as good accomodations at half the price! One member of our group was brave enough to stay next door and walked over for our lobby get-togethers. I know he saved a lot of money.
October 1, 2013
Rated 4.0 out of 5.0 by Faith007 Great Stay
We only stayed one night, but the room was very comfortable bed was comfortable, and because they only had a handicap room available, the bathroom was quite spacious. TV channel options were terrific. Restaurants were varied and easily accessible. I would stay at this location again if in the area.
September 22, 2013
Rated 2.0 out of 5.0 by SnacktimeKC Worst Hilliday Inn Express ever.
The beds had plastic covers under the sheets and the pillows were old and hard.
September 22, 2013
Rated 5.0 out of 5.0 by Spider513 Staff
I travel a lot for work and stay at lots of hotels, but this one made me fell like I was home. Lorraine, Kimberly , and others ( sorry for not remembering their names) are second to none.I will be staying there again for work and with my family. Thank u .
September 22, 2013
Rated 1.0 out of 5.0 by Oceandiver The room actually smelled terrible
I checked in very late, like 12:30 am. As I was leaving the desk for the room, the lady who checked me in cautioned that the carpets were wet, and there is nothing she could do about the smell. I don't know why, but I assumed she was talking about the hallway, not my room.
Well, she was right, the room smelled horrible. Like someone's pet had a big accident, but washing the carpets didn't fix the problem. Even in the morning, my socks were wrecked from the floor.
I have had a Priority Club membership for about 10 years now, and I recently used many points for a small vacation in the Smokey Mountains. However, I have had a run of bad luck with several bad stays at Holiday Inn's, so I really am going to look for a different hotel chain...very disappointing.
September 11, 2013
Rated 5.0 out of 5.0 by Mary2023 Great place to stay
After an exhausting day at Dorney Park and WIldwater Kingdom, my family and I stayed at the Holiday Inn Express, conveniently located across the street from the amusement park. It was a great experience. Clean room, great staff, and great breakfast before our journey home. Would highly recommend this place.
September 8, 2013
Rated 4.0 out of 5.0 by CathyG2295 Great Service
Upon arrival for our stay, the girl at the desk, Laurene, checked us in. She was one of the nicest, most helpful people I have experienced. The room was very nice and comfortable. Our only wish was that there was a pool for the kids to swim in.
September 7, 2013
Rated 5.0 out of 5.0 by survivor2009 Good Hospitality
From the minute we arrived we were greeted with good hospitality and the rooms were clean and well stocked not that funky smell most hotels have. The breakfast crew and all the staff was very helpful and kind. The children had a great time. the only thing this hotel was missing was a pool. then I would have given a 110% very satisfied customer family and I will return to this location next year again.
September 7, 2013
Rated 5.0 out of 5.0 by kingwilson77 clean place and great service
excellent place to stay, excellent service and excellent breafast. i will be return to this hotel next month
September 5, 2013
Rated 5.0 out of 5.0 by LaDolceVita AMAZING!
Room, location, breakfast, staff was all above bar!! Would highly recommend to anyone...
September 4, 2013
Rated 5.0 out of 5.0 by Jim2121212121 Good experience year-after-year
My family has been coming to this HIE for at least 10 years and it has been consistently good. The staff is friendly and helpful, the rooms are always clean and usually ready prior to the noted "check-in" time. It's directly across the street from Dorney (be careful crossing the road!) and two doors down from Ice Cream World -- possibly the best ice cream place ever.
We'll be back next year.
August 30, 2013
Rated 5.0 out of 5.0 by BobbyJ59 Always comfortable, clean, and friendly service
We have been staying at the Dorney park Holiday Inn Express for just over the past six years. Our daughter graduates from Muhlenberg in May and we have never stayed
Anywhere else since our first visit in the summer of 2007. We stay on the average of 7 or 8!times a year and we have NEVER had a reason to go elsewhere. Joseph the general manager could not be more accommodating nor could his people be nicer. The hotel is always immaculate, the beds comfortable and the breakfast filling. I would recommend this particular hotel with no reservations what so ever,
August 28, 2013
Rated 5.0 out of 5.0 by Beatletoons A Very Nice Stay!!!!
From the minute I called to book the hotel, the staff couldn't be nicer. We went to Dorney Park and the hotel is LITERALLY across the street from the park. The rooms were very adequate. Nothing special but that is NOT a bad thing. Very clean and comfortable with a microwave and small refrigerator in it. The shower was AMAZING with fantastic water pressure. The COMPLIMENTARY buffet breakfast was more than adequate and coffee and fruit was available all day. And guests can buy discounted Dorney Park tickets at the front desk. 4 tickets per room, which was perfect for us. It was a short 2 night stay but we were very happy with this hotel.
August 22, 2013
Rated 5.0 out of 5.0 by Eb13 Great Hotel
This is the second year that I've chosen this hotel to stay at and next year I'm choosing it again!! It's always reasonably priced, breakfast is included and it has a nice amount of options. The only thing I wish was added is fresh fruit! The beds are very comfortable, and the staff is so friendly and helpful! Thanks for a great stay, this hotel makes my yearly dorney trip better!
August 22, 2013
Rated 5.0 out of 5.0 by LisaK1 Happy Guest
The room was very clean, great view of dorney park and very comfortable!!! Loved it!!!!
August 21, 2013
Rated 3.0 out of 5.0 by twinky bed too soft and room smelled bad
When we first walked into our room and every time thereafter, it smelled terrible. To me it smelled kind of like rotten potatoes. After I was in the room for about 5 minutes, I did not notice the smell, but it was definitely there, because if I walked out and walked back in, I noticed it. This lasted the whole weekend. Also, walking into the front door of the hotel, it smelled like potpourri or something really fragrant which I did not like.
Additionally, the beds in our room, 206, were too soft and saggy.
The room was clean and I was glad not to see any bugs. I mostly stayed there since that is where it was recommended by our relatives in Allentown. I am not sure I would stay there again though.
August 21, 2013
Rated 2.0 out of 5.0 by Alicia18 Great Front Desk POOR HOUSEKEEPING
When i stayed at this holiday inn and express. I was very impressed when i walked in. It was very clean and comfortable the two women at the front desk where great. Very cheerful and happy to assistant me. Check inn was fast and efficient. But when we went to our room it was a disappointment. The room had a awful odor the bath room was not clean. And the mini refrigerator was completely disgusting. Housekeeping is obliviously not doing there part on this. The morning i checked out i had asked one of the housekeepers for a garbage bag to clean up some of the mess before we left. She said ok and never got back to me. When i checked out the manager was very nice and completely understood the situation. And refunded me a small amount back. Other then that the people at the front desk from the time i checked in to the time i checked out were great!!!! Hope they find new house keepers. This hotel has so much potential. House keeping needs to step it up. So this hotel can be all around the best!!!! A HUGE THANK YOU to the 2 women at the front desk when we arrived the older lady that works the night shift and the two ladies that were there when we checked out. You girls rock and your doing great!!!!!
August 21, 2013
Rated 5.0 out of 5.0 by LenC536 Great Service and Hotel
I am a frequent user of the hotel and the staff is always terrific and accommodating. enjoy this hotel and recommend to all of our staff visiting our offices.
August 20, 2013
Rated 4.0 out of 5.0 by GNmom1 Pleasant Stay
We stayed at this Holiday Inn Express since we were going to Dorney Park and this hotel is just across the street. Not really walkable though since you need to cross a busy highway, but still very convenient. We enjoyed our stay. Room was clean and comfortable. Nice having a microwave and fridge in the room. However, the breakfast area is poorly designed. It was quite crowded when we were there and there was a serious bottleneck which made it impossible to get to anything. Also, the pancake machine broke halfway into the breakfast service which made the bottleneck even worse. Would be nice if they had a shuttle to Dorney Park.
August 19, 2013