Rated 4.2 out of 5 by 74
Rated 5.0 out of 5.0 by Charriett1 Met our expectations for Holiday Inn Express
Same service we have come to expect from Holiday Inn Express. Just one unknown - the desk clerk when we checked out could not answer my question about "Next Stay Bonus" points. She did not know when or how they would be applied.
December 3, 2013
Rated 5.0 out of 5.0 by psrees1962 Hot tub
I stayed here one night on my way to thanksgiving my wife and I got the room with the hot tub and were surprised that It was a two person hot tub and not a Jacuzzi bath tub. The king room was spacious and the bed was most comfortable. The staff was also very nice everyone always had a smile. If you are in Allentown this is a great hotel and worth the stay.
December 2, 2013
Rated 4.0 out of 5.0 by Jcazz Close to Wegmans
Used as a stop over headed North, easy to find, clerk was very helpful and fixed my reservation without asking. Breakfast had a good assortment of food. One problem was the bathroom light shorted out due to the the condensation from the jacuzzi, maybe I was in it too long. It was ok once it dried out and it worked by mid morning.
November 28, 2013
Rated 4.0 out of 5.0 by Daisey11 Noisy AC unit but over all satisfied.
The AC/Heater unit was comes on with loud noise and wake me up at middle of night, I would say it needs to be maintenance. Other than that, room was clean and bed was comfortable.
November 27, 2013
Rated 5.0 out of 5.0 by tomygrl look forward to my next stay
Great room, clean, nice and comfortable for a great price
November 26, 2013
Rated 3.0 out of 5.0 by Tomlinson Improvment
Stayed here a year or so ago - I had hot water for my shower, spouse did not. This time the hot water was plentiful and it appears as though there has been some remodeling/upgrades.
As far as value - it is a bit overpriced. On the computer, the room quote was one price, but when reservation made by phone, price was five dollars higher ??? We had to travel to Allentown and stay overnight because of a death in the family - asked if there was any help on the cost. There wasn't any.
November 20, 2013
Rated 2.0 out of 5.0 by Ohio31 Toilet broke and hair in my bed.
I checked in late went up to my room and checked it out. My toilet seat was broke and the shower didn't look very clean. I had a meeting to attend so I didn't bother with the drama of the staff. When I got in my bed that night I found some hair about ten inches long in the sheets. Since I shave my head, it wasn't mine! When we went to check out at 6 a.m. the staff at the front desk could not be found to get a receipt for the room. I had another meeting to attend so again did not want the drama of dealing with staff that could not be found.
November 19, 2013
Rated 5.0 out of 5.0 by Happ Perfection
Every time we stay in Allentown or just passing through we stay at this property. Joe the GM, and Laurene always give a warm, friendly welcome. They always state if we need anything just ask. Upon departure they ask if everything was satisfactory or if we encountered any problems. Needless to say, we've never had a problem all the times we've stayed there. The young lady in charge of the breakfast area is very friendly. She keeps the area very clean and well stocked with food items. Upon arrival, the exterior and interior are very clean. The hallways and rooms are spotless. The rooms have all the necessities necessary. The workout room is enjoyable. We won't stay anywhere else. THANKS!!!!!!!
November 13, 2013
Rated 5.0 out of 5.0 by Danlab Great service, convenient location
My trip was for business. The hotel was convenient and very comfortable. The affordable price made it a no brainer.
November 11, 2013
Rated 5.0 out of 5.0 by Landmarkbp Home away from home!
The staff at Dorney Park Holiday Inn Express, had become like an extended family. I have many choices, but I would continue to stay with them every chance I got.
The Manager of the property was friendly with helpful suggestions as to where to eat, and visit while a guest at his hotel.
November 8, 2013
Rated 3.0 out of 5.0 by detraveler2 OkayHotel
Location was good. Close to park and science center as well as places to eat. Room was nice size and had refrigerator as well as microwave. The staff member that check us in was great. Afternoon cookies and breakfast was a nice benefit as was free parking.
Now the down side. Doors do not block noise from the hallway. AC either worked to much or not at all. Room was cold one minute and extremely hot another. Front desk staff was made aware in the middle of the night but offered no solution. Internet connection did not work in our room (it may have been because we were close to the elevator) but this was not good for us as we needed it for work.
Was not offered the IHG rewards program at check-in and would have signed up at that point to earn rewards for this stay.
October 27, 2013
Rated 2.0 out of 5.0 by JJhhh Dirty ,no wake-up call or return call from manager
When I checked in at 10.20 PM and used the WC there was a huge ball of hair and dirt in the toilet. I would have asked for a room change but it was very late at night. Called front-desk to report and also ask for wake-up call. Never got the wake-up call. Evidently my phone was not working! Next night ask for wake-up call. They called me one hour to early.
On the second day when asked to talk to manager, was not there and left message to call me back, now three days later still waiting to hear back.
October 20, 2013
Rated 5.0 out of 5.0 by icemgr Very Clean
Perfect place to allow kids to enjoy Dorney Park. The staff was exceptional and could"t be more helpful.
October 19, 2013
Rated 5.0 out of 5.0 by Stacy66 Beyond what I excepted
This hotel conveniently located across street from Dorney Park,The hotel was quiet and clean. I've read some reviews and it really didn't give this hotel justice. I have stay in many hotels in my life and by far this is one the best. Great breakfast,I call front desk on purchasing some items,their very helpful, and answer the phone quickly.My room was on third floor facing the park. I will attend Haunt week next year and this will be my hotel. Awesome stay!!!!!!! Great front desk. Stay 10/13/2014
October 17, 2013
Rated 3.0 out of 5.0 by KBDS Great room, bad customer service
My husband and I stayed here for a wedding last weekend. When we called to book in the block of rooms with the other wedding guests and to take advantage of the group discount, we were told there were no longer rooms available in the block and that we would not get the discounted price. To me that did not make any sense. I can understand if there weren't rooms available on the same floor as the rest of the wedding guests, but why wouldn't we be able to get the group price? No one would talk to me about this matter after I called three times. I've never had luck with a Holiday Inn and it's safe to say I won't ever deal with them again after my last experience.
October 16, 2013
Rated 1.0 out of 5.0 by becky5 dirty room
There was little spiders and ants all over our room and we had several bites the next day.
October 15, 2013
Rated 4.0 out of 5.0 by rjtes Excellent service
Excellent check in, room was as expected. Had a problem with hot tub, but was quickly resolved by clerk from front desk. Bed was a little soft, but fine as that's a personal choice. Breakfast fine with good choice and very attentive attendant. Overall a good stay and good value.
October 14, 2013
Rated 5.0 out of 5.0 by Pj77 Friendly, comfortable, clean and great breakfast.
Great hotel. The room was very clean and the bed was very comfortable. Service was great. Was able to check in early, which was very helpful. The front desk provided good information regarding local points of interest. The breakfast was wonderful. Love the bacon and sticky buns. Good variety.
The hotel was located was right off the highway and convenient to many local venues.
This is my 3rd stay at this hotel. And will definitely stay here again when visiting this part of PA.
October 3, 2013
Rated 4.0 out of 5.0 by PMC51 Outrageously expensive!
I only stayed here because other members of my group had requested that the group stay here. I was able to find a lower price online than the group discount price I was quoted over the phone. Even so, there were plenty of other hotels very near that offer just as good accomodations at half the price! One member of our group was brave enough to stay next door and walked over for our lobby get-togethers. I know he saved a lot of money.
October 1, 2013
Rated 4.0 out of 5.0 by Faith007 Great Stay
We only stayed one night, but the room was very comfortable bed was comfortable, and because they only had a handicap room available, the bathroom was quite spacious. TV channel options were terrific. Restaurants were varied and easily accessible. I would stay at this location again if in the area.
September 22, 2013
Rated 2.0 out of 5.0 by SnacktimeKC Worst Hilliday Inn Express ever.
The beds had plastic covers under the sheets and the pillows were old and hard.
September 22, 2013
Rated 5.0 out of 5.0 by Spider513 Staff
I travel a lot for work and stay at lots of hotels, but this one made me fell like I was home. Lorraine, Kimberly , and others ( sorry for not remembering their names) are second to none.I will be staying there again for work and with my family. Thank u .
September 22, 2013
Rated 1.0 out of 5.0 by Oceandiver The room actually smelled terrible
I checked in very late, like 12:30 am. As I was leaving the desk for the room, the lady who checked me in cautioned that the carpets were wet, and there is nothing she could do about the smell. I don't know why, but I assumed she was talking about the hallway, not my room.
Well, she was right, the room smelled horrible. Like someone's pet had a big accident, but washing the carpets didn't fix the problem. Even in the morning, my socks were wrecked from the floor.
I have had a Priority Club membership for about 10 years now, and I recently used many points for a small vacation in the Smokey Mountains. However, I have had a run of bad luck with several bad stays at Holiday Inn's, so I really am going to look for a different hotel chain...very disappointing.
September 11, 2013
Rated 5.0 out of 5.0 by Mary2023 Great place to stay
After an exhausting day at Dorney Park and WIldwater Kingdom, my family and I stayed at the Holiday Inn Express, conveniently located across the street from the amusement park. It was a great experience. Clean room, great staff, and great breakfast before our journey home. Would highly recommend this place.
September 8, 2013
Rated 4.0 out of 5.0 by CathyG2295 Great Service
Upon arrival for our stay, the girl at the desk, Laurene, checked us in. She was one of the nicest, most helpful people I have experienced. The room was very nice and comfortable. Our only wish was that there was a pool for the kids to swim in.
September 7, 2013
Rated 5.0 out of 5.0 by survivor2009 Good Hospitality
From the minute we arrived we were greeted with good hospitality and the rooms were clean and well stocked not that funky smell most hotels have. The breakfast crew and all the staff was very helpful and kind. The children had a great time. the only thing this hotel was missing was a pool. then I would have given a 110% very satisfied customer family and I will return to this location next year again.
September 7, 2013
Rated 5.0 out of 5.0 by kingwilson77 clean place and great service
excellent place to stay, excellent service and excellent breafast. i will be return to this hotel next month
September 5, 2013
Rated 5.0 out of 5.0 by LaDolceVita AMAZING!
Room, location, breakfast, staff was all above bar!! Would highly recommend to anyone...
September 4, 2013
Rated 5.0 out of 5.0 by Jim2121212121 Good experience year-after-year
My family has been coming to this HIE for at least 10 years and it has been consistently good. The staff is friendly and helpful, the rooms are always clean and usually ready prior to the noted "check-in" time. It's directly across the street from Dorney (be careful crossing the road!) and two doors down from Ice Cream World -- possibly the best ice cream place ever.
We'll be back next year.
August 30, 2013
Rated 5.0 out of 5.0 by BobbyJ59 Always comfortable, clean, and friendly service
We have been staying at the Dorney park Holiday Inn Express for just over the past six years. Our daughter graduates from Muhlenberg in May and we have never stayed
Anywhere else since our first visit in the summer of 2007. We stay on the average of 7 or 8!times a year and we have NEVER had a reason to go elsewhere. Joseph the general manager could not be more accommodating nor could his people be nicer. The hotel is always immaculate, the beds comfortable and the breakfast filling. I would recommend this particular hotel with no reservations what so ever,
August 28, 2013