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Rated 4.6 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Love this hotel The staff was great! The rooms were updated, fresh and clean. I felt like a king. August 7, 2013
Rated 4.0 out of 5.0 by Recmmended. Comfortable bed in a spotlessly clean, spacious room. Staff could have been a little more friendly! August 5, 2013
Rated 5.0 out of 5.0 by Easy to get to and comfortable This Holiday Express is fight off the freeway and easy to find. It is within walking distance of a couple of fast food places and right across the parking lot from a Cowboy Roadhouse, which has very good food at a very reasonable price. We would certainly stay at this hotel again. August 4, 2013
Rated 1.0 out of 5.0 by Internet Not Working and No Hot Water Arrived at the hotel mid-afternoon ready for a Skype Conference Call. Upgraded to PRESIDENTIAL SUITE.............WHAT A DISAPPOINTMENT!!!!!!!!!!! Wireless internet not working. Called Front Desk no answer. Went downstairs to ask for assistance. She said she would contact the internet provider. An hour later, still not working. Called Front desk and again no answer. Went downstairs again and she gave me an Ethernet cable. This option worked intermittently until I gave up and went over the road to the coffee shop to get internet service. Before supper, I attempted to have a hot water. I attempted to shave and no hot water. I called the front desk and she said maintenance would be called. Came back 4 hours hot water and no wi-fi Next hot water or wi-fi Left the hotel in disgust @ 8.50am as I could see no reason in raising the question/concerns again as the staff at this location are totally unresponsive. July 30, 2013
Rated 4.0 out of 5.0 by Great place to stay This is a great hotel based on upkeep,service and location. Will be staying here again. July 26, 2013
Rated 4.0 out of 5.0 by Great staff, exceptionally clean We found this hotel online and chose it based on its positive reviews. It is very clean and comfortable, and the staff is very helpful. We had a couple of glitches during our stay, both of which revolved around air conditioning. On our first night, the thermostat in our room stopped working, and we weren't able to stop the AC. Someone from the front desk came up immediately, and while she could not address the broken thermostat herself, she apologized and suggested that we unplug the unit, which worked fine. A maintenance man was there early the next morning, and he had an even better idea: unlocked the panel on the unit so we could control it manually. Our next AC problem occurred when my wife, a very serious runner, found the exercise room at 84 degrees, which is much too warm. The thermostat there was apparently broken, too; although she suspected that the person from the desk might not have had the key to unlock the unit. She ran outside in Amarillo, which was less than ideal. The next morning the thermostat in the exercise room read 75 degrees. Much better, but still too warm for such a space, especially when compared to the much cooler temperatures throughout the rest of the hotel. These were minor issues that the staff was very willing to help with, so overall, they did not impact our stay too negatively. July 26, 2013
Rated 4.0 out of 5.0 by comfy bed clean room Overall this place wasn't bad I have been to better but I have been to far worse. I'm about to be a platinum member and I was not offered any perks from here. July 25, 2013
Rated 4.0 out of 5.0 by Staff The hotel staff is great. Each person on the desk has a smile and willing to serve. I always get a 'good morning, Mr. Vogt' or a 'Welcome Back'. There are two clerks at the desk for check-ins from 4-6pm. Sometimes between 5:30 and 7:30 am, a clerk may not be at the desk. Usually this happens only once a week. Rarely twice in one week. July 25, 2013
Rated 5.0 out of 5.0 by Our favorite home away from home As always, the stay was pleasant and the staff was courteous, friendly and professional. The hotel is always spotlessly clean and the grounds well maintained. We always look forward to our stay in Amarillo because of the quality of the personnel and the pleasant surroundings at your establishment. July 19, 2013
Rated 5.0 out of 5.0 by Room was clean and staff very helpful This is a great place to stay. Very clean! The staff was very helpful! And helped us out with the neigboring restaurant with phone numbers and coupons. July 17, 2013
Rated 5.0 out of 5.0 by Beautiful Property Very high quality hotel for a decent price. I'd driven from the Gulf to Amarillo and was exhausted. It was close to restaurants, the bed was comfortable, HUGE bathroom, and free internet. Great hotel! July 15, 2013
Rated 5.0 out of 5.0 by Amarillo South Front desk staff especially helpful in helping us with directions. Gave us printed maps, July 10, 2013
Rated 5.0 out of 5.0 by Fantastic This stay was fantastic!!!! The staff were great. The rooms were fabulous and clean. Beautiful place. I would recommend to everyone! June 14, 2013
Rated 1.0 out of 5.0 by Extremely Rude and Unacommodating Staff DO NOT STAY HERE! Took our baseball team to state tournament last weekend. When we booked we were given a certain group rate. Got there to check in and three families got the rate and the remainder of us were given a much higher rate. We were told the person who quoted us the rate was not authorized to do so!!! REALLY! That was our fault? While talking to the manager via telephone we were called liars. He informed us the lady we had talked to and made the reservations with wasn't even working at the time we said we called!!! REALLY!!! Never been so insulted in my life! Then on check out day they decided to charge even more for the last night! Wrong!!! I have never been so disappointed in a company EVER! I have been a priority club member with Holiday Inn for years because of their customer service. NOT anymore! I'm through with them and will make sure the teams in our area know how we were treated by Holiday Inn Express 2806 Wolflin in Amarillo! Lost our teams business for sure! June 10, 2013
Rated 5.0 out of 5.0 by Hotel Experience The hotel was in excellent condition. The staff were very friendly and efficient. The overall experience was GREAT!! June 9, 2013
Rated 5.0 out of 5.0 by Nice room and outstanding staff My wife and I stayed on the night of 28-29 May, as a result of our outstanding experience of our stay on our way to Wylie TX the previous week. Again, the stay was outstanding in every regard. We wish to express our highest regard for the desk and housekeeping staff for a wonderful stay. We extend our special appreciation to the people who were on duty during the tornado warning that occurred that evening. Kayla, Sarah, and Mark were the finest representatives of your organization that you could hope for. We deeply appreciate and admire their professionalism in their care and concern for the guests during that time. They followed proper safety protocol and common sense procedures during the entire event in spite of what must have been their deep concern for their own families in other parts of town. This included knocking on each door and making sure that each guest was informed of the danger and directions to immediately go to the first floor and go into the hallways away from windows. We also express our appreciation to Belinda for her outstanding food service, and to Dawn for the friendly, speedy and efficient checkout procedures that provided that nice, personal touch on the termination of our stay. June 3, 2013
Rated 5.0 out of 5.0 by Another Very Nice Stay I typically stay at this hotel when I am in the area on business. The staff are very friendly and the hotel is centrally located. The beds are always comfortable and relaxing. They did add a fresh fruit bowl to their breakfast staples, which was a very nice addition. However, they did not offer it every day of my stay. I think this should be added as a daily item as it is a healthier option to the regular egg and sausage/bacon items. The noise in the hallways can be a bit loud at times, especially when there are kids running up and down the hallways and people slamming their doors instead of gently closing them. Granted this is not a hotel issue but rather a common sense, inconsiderate, people issue. June 3, 2013
Rated 5.0 out of 5.0 by Top of the line HIE This is Holiday is the nicest we have been in. Decor from the time you walk in is nice. Breakfast area is laid out very well with the pool behind it. Rooms were very nice, very clean. Definitely recommend. Location is great also, easy off freeway and Texas Roadhouse right across parking lot, so you don't have to get in the car to go to dinner. May 30, 2013
Rated 4.0 out of 5.0 by Good experience My experience for a business trip in Amarillo at the Holiday Inn Express at Wolflin was very nice. Easy access to my business meetings and good options for dinner around the restaurant. May 23, 2013
Rated 5.0 out of 5.0 by Loved It! The hotel is so pretty and smelled amazing. The girls at the desk were the definition of southern hospitality! I am very picky about cleanliness and the room was immaculate. Great place all around! May 20, 2013
Rated 5.0 out of 5.0 by Beautiful Hotel! This hotel was so clean. The whole place just felt fresh and new from the moment we walked in. Every staff member we met was ready to help us and very polite. We will be back to stay on our return trip home. May 20, 2013
Rated 5.0 out of 5.0 by Lovely experience I stopped in Amarillo on the way from Fort Worth to New Mexico to spend the night. Eddie at the front desk was so nice and helpful. He even helped me to figure out how to get online! Very clean, lovely room. May 18, 2013
Rated 5.0 out of 5.0 by great stop Good location with plenty of things around it. Super clean rooms and a very helpful staff. Will stay again. May 10, 2013
Rated 5.0 out of 5.0 by Amazing customer service! We had to change our reservation from the Tucumcari HIE location to Amarillo at the last minute due to a change in travel plans. The front desk receptionist took care of all the changes while we were driving from Flagstaff to Amarillo-we didn't have to call multiple locations or the corporate number. In addition, we had a floral delivery at the Tucumcari location and the Amarillo and Tucumcari HIE staff worked with us to pick up the delivery in Tucumcari on the way to Amarillo, and they also helped put it in our car for the long drive back to Dallas. Many, many kudos to the wonderful teamwork and excellent customer service of the HIE staffs! May 6, 2013
Rated 5.0 out of 5.0 by Comfortable Room and great rate We have stayed here four times and have never been dissapointed. The price is reasonable and the rooms are large and spacious. It is centrally located and that is a plus. We have recommended it to our friends and they have also been pleased. May 3, 2013
Rated 5.0 out of 5.0 by A good I40 stop Convenient to interstate food and stores. Quiet. Very clean throughout. Pleasant breakfast buffet. Management takes very good care of the property everything looks clean and new. Enough plugs in the room for gizmos. Day and night desk staff really nice and knowledgeable. Will use again. The whole chain is reliable for the traveler May 1, 2013
Rated 5.0 out of 5.0 by Great Stay We have occasion to stay at this Holiday Inn Express quite often and always have a comfortable stay. The facility is well kept, clean and up-to-date. The staff is always friendly and helpful, their customer service gets a big thumbs up! On this visit we were in the “spa room”, and just like all the other rooms, it was clean, roomy and comfortable. There are numerous other hotels/motels in the Amarillo area, however, for the value, comfort, safety, convenience and customer service, this is by far at the top of the list! Not a big fan of the “canned” breakfast items but the fresh fruit, yogurt and chocolate milk are always a hit! We will be staying here again and continue to recommend this facility. April 14, 2013
Rated 5.0 out of 5.0 by Great Place for a Reunion! The front desk staff, Vanessa, and management were excellent in their support of our reunion. I heard many compliments about the facility from our participants. We are looking forward to meeting there again next year. Thank you! April 12, 2013
Rated 5.0 out of 5.0 by Pleased with the Hospitality !! This hotel has wonderful hospitality . All of the staff were ready and willing to answer any and all questions you might have. It is close to a variety of eating establishments within walking distance. I would definitely stay here again next time I am in the area April 11, 2013
Rated 5.0 out of 5.0 by Wonderful hotel and great staff !! We stayed at the Holiday Inn Express Amarillo in April and had an amazing experience. This is our third time at this hotel and will definitely go back. The staff was extremely pleasant and made sure our stay was comfortable. A special thank you to the front desk who took care of our needs April 9, 2013
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