Rated 4.3 out of 5 by 332
Rated 5.0 out of 5.0 by mars_ Great Value
Brand new hotel, new beds. would stay here again and Napa is right around the corner.
April 26, 2016
Rated 4.0 out of 5.0 by Highlander58 The Staff Is Wonderful!
Great place to stay! The staff and breakfast is wonderful! Wi-Fi and internet could be improved. Pool and hot tub area needing some minor maintenance, better pillow and softer towels, but typical, nothing to stop you from enjoying your stay and a wonderful hotel!
April 22, 2016
Rated 4.0 out of 5.0 by heatherval33 Decent location, nice exterior, average interior
Overall, "American Canyon" is a little bit off the beaten path, about 15 minutes from downtown Napa and about 20 minutes from Sonoma, but it's convenient enough. There's a nice little shopping plaza right next to the property with a Starbucks, Walmart, Sonic, and several fast food restaurants, so that was definitely a plus. When I saw the outside of the hotel, I was excited since it looked like a new property, but once I went inside I realized it just had an exterior facelift and was actually an older property. The "suite" I stayed in wasn't really a suite at all, it was just a king room with a sofa. I was at the end of the hallway on the 3rd floor, so the stairs were the closest option since the hotel only has one elevator in the center of the property. The room was definitely dated, but clean enough. I could hear quite a bit through the walls from the TV of the guy next to us. I paid with points cash, so I can't really complain about value TOO much. Would I stay here again? Maybe. If it were cheap enough, but I wouldn't go out of my way. Front desk staff was hit or miss, some were nice and some were very apathetic. I didn't get a welcome amenity or points as a Platinum member.
April 20, 2016
Rated 5.0 out of 5.0 by Joseph 55 Convenient location, good value
This was located near the Napa Valley and was more affordable than hotels in Napa. It was a comfortable stay with friendly, helpful staff.
April 17, 2016
Rated 5.0 out of 5.0 by maryonthemove57 TV station
It was a little difficult to get regular television stations on the television. It was difficult to change the channel to watch regular stations
April 12, 2016
Rated 5.0 out of 5.0 by JJ Woo Very Nice Hotel
Nice and neat room. The breakfast provided by hotel is surprisingly good!
April 6, 2016
Rated 5.0 out of 5.0 by Tvl Agent Great location and hotel staff
When we arrived in the room, there was no refrigerator or microwave which I had been told before was a standard feature in all holiday inn express and holiday inn hotels now. I called down to the front desk and they sent a refrigerator and microwave up within minutes.
Location of hotel was great. Lots or restaurants nearby and even a Walmart. Hotel was great. A little disappointed in the breakfast. I have stayed in several IHG hotels over the last few months. Holiday Inn Express has the same standard breakfast at all of them which is not as good as Stay Bridge Suites, but still a nice breakfast. This Holiday Inn seemed to be lacking on tables for their guests to sit. I think I counted 9 or 10 tables for 4 people each. Several times we went to breakfast and had to wait for a table to open. Also, they ran out of food, coffee, hot water, etc really fast so many guests had to wait. We hardly ever saw the person working the breakfast room come out either. All other Holiday Inn Express that I have stayed keep the food full all the time and are constantly in the room cleaning up and making sure food is stocked. I also felt that the breakfast room was less clean than other holiday inn hotels. Garbage cans were overflowing with garbage and outsides were dirty.
April 5, 2016
Rated 4.0 out of 5.0 by Verified Reviewer 空调好，但噪声太大
April 3, 2016