Rated 4.2 out of 5 by 129
Rated 5.0 out of 5.0 by Jacky D. Comfortable bed and quiet room
very close to Walmart and GNC for shopping, also have several restaurants around hotel
May 3, 2014
Rated 5.0 out of 5.0 by lifetime salesperson classy service
The VHS Class of 1952 thanks you again for your staff's outstanding efforst to make our stay and meetings comfortable in all phases of service, from top to bottom, we could not have been treated better, all of which contributed to the joyful occasion of our 80th Birthday party. We have agreed to come back in 2016 for our 64th reunion.
April 28, 2014
Rated 4.0 out of 5.0 by pankhurst Between the Bay and the Valley
A good base for exploring Napa Valley, Vallejo and even the Pacific coast around Bodega Bay, Civilized breakfast overseen by a very friendly lady
April 24, 2014
Rated 5.0 out of 5.0 by JMO0913 Excellent place to stay - Napa Valley HIE
I'd stay again for sure. Very good place to stay in wine country. Nice and cozy spot.
April 6, 2014
Rated 5.0 out of 5.0 by MikeDe My stay at the American Canyon Property
The Nappa-Valley American Canyon Hoilday Inn is one my favorite stays. It is my first choice in the Nappa Valley due to it's location and value. It is close enough to San Francisc and other ares I travel for business and places me minutes from great resturants and the wineries that I so enjoy. The management and their staff do not hesitate to call me by name while I am at the site and are willing to take care of my every need whether it is directions to a winery destination or moving me to another room if a better room comes available. I have stayed there at least 9 times in the past 18 months and my expectations are always met; up to date accondattions that look fresh and new. The rooms are clean and staff remakes my room upon notice when I need to stay and do business at the site. Even when they are booked they try to find ways to accommodate me. That is reason I took the time from my schedule to write something about AC Property near Nappa. Thanks for kindness and hospitality.
April 1, 2014
Rated 3.0 out of 5.0 by GeorgeandVern Not what I had hoped
King rooms lacked both refrigerators and microwave ovens. Walls were thin, so noise from adjoining rooms was sporadically obtrusive and annoying. Minimal recognition for Platinum Elite members, and even such as there was materialized only after specific request. Rooms' heating units were EXTREMELY noisy, and difficult to adjust. Maid service was spotty regarding replenishment of items like coffee.
March 14, 2014
Rated 3.0 out of 5.0 by joe s short on service and a bit shabby
desk clerk was absent for the first 3 or 4 minutes upon arrival. I requested a room away from the highway side I got little or no response.the room furnishings including the toilet seat we're in need of a makeover and repair.the HVAC unit was very noisy we chose just to turn it off. we got to breakfast with 20 minutes left in the allotted time and items were being put away and shut down already. this is definitely below par compared to other Holiday Inn Express's I have stayed in.
March 10, 2014
Rated 3.0 out of 5.0 by Oh Danny Boy Noisy Room - 125
Room was missing the executive desk, replaced by chair
Room was next to elevator and cafeteria, with PBX next door - extremely noisy
Some light fixtures were not working properly
March 9, 2014
Rated 4.0 out of 5.0 by Chamiga Clean and modern, great value
Room was so comfortable, clean and modern. Nice bed and flat screen TV. It's a great value. No microwave and fridge though, which would be great. Location is great, next to Starbucks, Panda Express and Round Table for a quick bite. 12 mi. from Silverado Trail for wine tasting. The breakfast is pretty basic -- they have eggs and bacon though they're not the best. Like that they have yogurt, fruit, and hard boiled eggs. Good coffee. This is the second time I've stayed here and would definitely recommend it.
February 15, 2014
Rated 4.0 out of 5.0 by techmama Good for a quick family trip
average room/service, good for a quick family trip that's within the budget.
January 7, 2014
Rated 4.0 out of 5.0 by Apolonia Great Staff
What made our stay at this location was the hotel staff. I went to the front desk requesting towels missing from (2) out of (3) rooms I booked. Ran into the housekeeper in the elevator and she personally went and got the towels and insisted on going up to the rooms to deliver them personally. During the breakfast hours, it was extremely busy and no place available to seat. The manager quickly added additional tables in the conference rooms adjacent to the breakfast seating area. Great stay – would definitely stay again.
January 3, 2014
Rated 4.0 out of 5.0 by jeong02 suitable location
I stayed with my family for visiting Napa valley.
It is good location and confortable for staying.
Wifi is quite slow and breakfast is just normal.
January 2, 2014
Rated 3.0 out of 5.0 by NGVB Room was comfortable
Our room was comfortable, but the bathroom door knob was broken. Also, we had tough time with turning the shower knob. As we stayed for one night, I did not report about the door knob and shower.
I will be visiting Napa in April, and will be staying at the same location. I hope, I get a better room or the same room, with a working door knob and shower knob.
December 31, 2013
Rated 5.0 out of 5.0 by caitlin1211 Comfortable bed and great breakfast experience
Check-in and out were quick, friendly, and error-free. The bed was extremely comfortable. The room was not immaculate (some smudges on the walls and ceiling), but was comfortably clean. We could hear the neighbors talking in the evenings, but not so much as to keep us from sleeping.
Recognition must be given to the breakfast bar attendant. The same woman was tending the breakfast bar Christmas Eve, Christmas day, and the day after. She was friendly and very good at communicating which items she was already working on restocking. This experience was far superior to any of the Holiday Inn Express locations I have stayed at before. In other locations the attendant seems grouchy and unfriendly. I understand it's probably not the greatest job ever, but I really appreciate that it is being done so well in this location.
December 30, 2013
Rated 4.0 out of 5.0 by Pduarte Great staff
The staff was great. Check in was easy and hassle free. The shuttle driver was very personable. The room was clean. Breakfast was tasty. It was a pleasant experience and the staff is to be commended.
December 29, 2013
Rated 5.0 out of 5.0 by Specialk1114 Friendly and helpful staff and nice clean hotel
My wife and I stayed for one night and upon check in (which was early) they had our room ready. Nice helpful girl at the front desk and recommended wineries and provided some 2 for 1 tastings at some local vineyards which were very nice. Would stay here again and recommend others that are visiting Napa vineyards.
December 5, 2013
Rated 5.0 out of 5.0 by RenoBill Really enjoyed the stay!
First time at American Canyon, we were looking for something near Sonoma so we could bounce between Napa and there. It was a great property very clean and very nice staff. We'll be back!
December 4, 2013
Rated 4.0 out of 5.0 by ROB1308 GREAT FACILITY
Everything was spotless, good breakfast, staff was courteous, beds were comfortable. Overall a good experience
November 20, 2013
Rated 3.0 out of 5.0 by Willish mediocre place
noisy, run down, has seen better times.
staff lacks responsibility
November 17, 2013
Rated 5.0 out of 5.0 by AllOverTraveler Great place to stay.
I work in corporate aviation and stay in hotels for 7 days every other week. It's rare to find a place that has that "welcome to our home" feeling. This property has exactly that feeling. I stayed here for 3 nights. The staff are great, very friendly and professional and out-going. It did not matter what their job was on property, when you walked by it was "hello how are you" with a smile. The rooms and common areas were very clean. And I cannot forget the towels and bedding. They use a fabric softener that smells great, not that sterile bleach scent that most hotels that send their linens out to cleaning company. Actually in the morning when you walk down to lobby you can smell the scent throughout the lobby because they do their own linens on property.
Great area, few restaurants in walking distance. Starbucks and smoothie place all within walking distance as well.
Great place, hope this is my companies normal spot to stay now.
November 17, 2013
Rated 4.0 out of 5.0 by ChucklesB Dog-friendly and a great hot breakfast
This place is fabulous, especially for dog-lovers and wine country tours. They are centrally located for all things Napa and Sonoma. Walking distance from several restaurants and shopping right in the same square. Your dog will love the grounds and surrounding areas and you will LOVE their breakfast - hot eggs, make-your-own pancakes, cinnamon buns, everything you could get at any nice buffet.
We have had problems one two occasions with the side doors not working correctly, but you can always walk a few more steps and go in the front door. Great place to stay !
October 31, 2013
Rated 5.0 out of 5.0 by anne66 Pleasant Surprise
We were in American Canyon for a conference and chose the Holiday Inn, quite honestly, because it was the cheapest of the hotels available. We were very surprised at the comfort and overall experience we had. The rooms were spacious and immaculate. I had actually spilled some water in the bathroom on the floor and after wiping it up with a washcloth discovered that the washcloth was still white! Now that says something. In addition, two of us were presenting and forgot an ethernet cable. They lent us one with no questions asked, and did not even require a deposit.
Our only suggestions for improvement would be to offer recycling on the premises and possibly consider adding microwaves and refrigerators. However these points did not at all detract from our stay. We are already planning to book here next year when we attend the conference again!
October 29, 2013
Rated 5.0 out of 5.0 by BMK44 Atmosphere
Great Breakfast room and lounging area. Nice hot tub and pool area.
October 29, 2013
Rated 4.0 out of 5.0 by mperch Great place to stop over
We were well looked after with great service and advice from all staff. Disappointed that there are no bar facilities nor dining options with the exception of breakfast which forced us to drive. That said, comfortable, clean rooms made for a cost effective stay.
October 20, 2013
Rated 5.0 out of 5.0 by splog1938 great location
Hotel staff excellent...location to Napa area great...staff helpful in recommending dining locations in the immediate area. Had to come back to the area would I stay here...YES
October 19, 2013
Rated 4.0 out of 5.0 by PK1871 Nice Hotel
This is a nice hotel located near shopping center and restaurants.
Nice room, comfortable beds, very helpful and friendly front desk staff.
Good breakfast to start the day.
October 15, 2013
Rated 4.0 out of 5.0 by rrtscb I stay here often
The only problem I found this time is one I've had in the past and that is I like to watch FOX News and for the second time, I've not been able to get it in my room. Called the front desk but another day without that channel. Odd thing is that when I go downstairs to breakfast, all of the TV's are on that channel. Sure wish they could figure out why the channel doesn't work in my room. That's channel 36 on your user's guide.
October 15, 2013
Rated 4.0 out of 5.0 by Efi11111 Need to seriously update fitness facility
Treadmills are in dire shape, please update facility.
October 14, 2013
Rated 5.0 out of 5.0 by JJM571 Recent Stay
The hotel staff was outstanding, they were very friendly and made you feel welcomed. They recognized me as a priority club member.
I had a very nice stay and would do it again.
October 8, 2013
Rated 5.0 out of 5.0 by Pat250 Nice facility, close to Napa
Nice welcome by front desk staff, Justin. Very professional and helpful suggestions for our stay in Napa area. Very nice well equipped facility. Great location only about 12 miles to downtown Napa & area wineries.
October 8, 2013